The notification of date and time of delivery was very good. The delivery driver was excellent, helpful, pleasant and polite. My product looks to be great. Unfortunately having unpacked and checke... See more
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Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!
6a- 1, Birlea Way, West Meadow Rise, Castle Donington, Derbyshire, Castle Donington,, DE74 2HL, Derby, United Kingdom
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However problem now promVery high quality, excellent delivery driver, looks great.
Only downside was a missing grommet , not visible or vital but still waiting for a response to the email I sent this morning. But contacted promptly today in person & problem being solved immediately.More excellent service
Reply from Birlea Furniture
Reply from Birlea Furniture
Reply from Birlea Furniture
We at Clyde Bed Centre have used Birlea as a supplier for many years now and have nothing but positive things to say. We have an excellent working relationship and their superb service has allowed us to showcase the largest display of Sleep Soul mattresses - among many other products - in Scotland. Thank you Birlea, and here is to many more years working together.
Reply from Birlea Furniture
We catered for a Birlea Furniture corporate event. Great communication, easy and professional to work with. 5/5, would recommend to anyone.
Reply from Birlea Furniture
Delivery drive very polite and friendly.
Tracking map not accurate…showed the driver to be in Derby when he was actually around the corner from my house in Warrington Cheshire.
The estimated time given via text was accurate.
Reply from Birlea Furniture
Excellent quality furniture arrived well wrapped and secure with no scratches or dints
Reply from Birlea Furniture
Careful delivery, on time & the 2 bedside tables look absolutely lovely - classy.
Reply from Birlea Furniture
Absolute nightmare to assemble ....and that was by someone experienced. Holes drilled in wrong place, wrong screws etc sent....instructions didn't always make sense. Be warned people.
Reply from Birlea Furniture
Excellent quality furniture and great delivery service. Friendly and they built the furniture fast and took away the waste.
Reply from Birlea Furniture
Very easy to track and communicate with this company and the driver was very polite and helpful.
Reply from Birlea Furniture
It's a nice looking bed but the instructions say it should take "Around 30 minutes" to assemble from flatpack. It took a professional assembler 2 hours!
Reply from Birlea Furniture
Excellent delivery just a small problem assembling we found the instruction diagram not helpful we had to enlist the help of a neighbour who assembled a similar item but from a different company and he was struggling however we now have just the drawers and the top to put on fingers crossed all assembled Monday.The quality is very good . Thank you.
Reply from Birlea Furniture
Reply from Birlea Furniture
Love this company’s furniture. Unfortunately the bedside table I have just purchased has a wireless phone charger on the top of the cabinet and it’s not working.
Reply from Birlea Furniture
Absolutely delighted with the furniture and the delivery was excellent.
Reply from Birlea Furniture
I was delighted by the prompt delivery also, the tracking system was excellent.
Thanks.
Reply from Birlea Furniture
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