The notification of date and time of delivery was very good. The delivery driver was excellent, helpful, pleasant and polite. My product looks to be great. Unfortunately having unpacked and checke... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery drive very polite and friendly. Tracking map not accurate…showed the driver to be in Derby when he was actually around the corner from my house in Warrington Cheshire. The estimated time... See more
Company replied
Advised of time of delivery. Furniture arrived at given time. The two men were courteous, cheerful and very efficient - I appreciated that they put on shoe covers before entering the house! The fur... See more
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Derek saw me walking back from dropping the kids off to the school bus, and he said, are you expecting a delivery? I stood thinking. To be honest I couldn't remember. Andthen he said what are you expe... See more
Company replied
Company details
- Furniture Manufacturer
- Bed Shop
- Bedroom Furniture Store
- Children's Furniture Store
- Furniture Store
- Manufacturer
Written by the company
Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!
Contact info
6a- 1, Birlea Way, West Meadow Rise, Castle Donington, Derbyshire, Castle Donington,, DE74 2HL, Derby, United Kingdom
- 01332 812870
- info@birlea.com
- birlea.com
4.3
Excellent
4K reviews
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Great bed and service
The bed arrived quickly, really well packed and protected.
The delivery team were really friendly and super efficient.
July 1, 2026
Reply from Birlea Furniture
Thank you for your lovely review! We're so pleased to hear your bed arrived quickly, was well packaged and protected, and that our delivery team provided such a friendly and efficient service.
We really appreciate your feedback and hope you enjoy your new Birlea bed!
The two delivery drivers were very…
The two delivery drivers were very careful with the products and informative on delivery expectations. The five items were in good order!
June 17, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for your fantastic review! We're delighted to hear that your delivery went smoothly and that our drivers took great care with your items while keeping you informed throughout the process.
It's great to know all five items arrived in perfect condition. We really appreciate your feedback and hope you enjoy your new Birlea furniture!
Great experience
Quick delivery, updates throughout the whole process was good and the delivery guy was really pleasant polite and helpful even bringing the parcels into the house for me. First class guy
July 1, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for your fantastic review! We're delighted to hear you were kept updated throughout the delivery process and that everything arrived quickly. It's especially lovely to know our delivery driver was polite, helpful and went the extra mile by bringing your parcels into the house. We'll be sure to pass your kind comments on to the team. We hope you enjoy your new purchase!
Delivery was efficient through Next UK
Delivery was efficient through Next UK. Good quality, easy to assemble and looks stunning.
June 30, 2026
Reply from Birlea Furniture
Thank you for your wonderful review! We're delighted to hear your delivery was efficient, that you found your new furniture easy to assemble, and that you're pleased with the quality. It's fantastic to know it looks stunning too! We hope you enjoy it for many years to come.
We had only good experiences with this…
We had only good experiences with this company. On time and friendly guys.
June 30, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for your lovely review! We're so pleased to hear you had such a positive experience with us. It's great to know your delivery arrived on time and that our team were friendly and helpful. We really appreciate your feedback and hope you enjoy your new purchase!
Firstly never came when expected
Firstly never came when expected. Secondly screws are too big , on one side of the door there are no holes for the handle to go . Thirdly there’s a chip in the door
June 30, 2026
Reply from Birlea Furniture
We're sorry to hear about your experience and that your order didn't meet your expectations.
We apologise for the delivery delay, as this isn't the standard we expect, and our transport team will look into this further. We're also sorry to hear about the issues you've experienced with the screws, the missing handle holes and the chipped door.
If you could please refer back to your retailer who will contact us in order for us to resolve this for you.
Very happy with delivery
Very happy with delivery. Happy guy and very helpful, 5* service all day long 😊
July 1, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for your fantastic review! We're so pleased to hear you were happy with your delivery and that our driver provided such friendly and helpful service. We'll be sure to pass your kind words on to the team. We hope you enjoy your new furniture!
Fantastic service
Just had 2 beds and a wardrobe delivered. Delivery guy was absolutely fantastic. Helped my bring them up to the flat on the 9th floor and into the correct room - absolute credit to your company
June 30, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for your wonderful review! We're delighted to hear that your delivery went so well and that our driver went above and beyond to help get your beds and wardrobe up to your 9th-floor flat and into the right rooms. We'll be sure to pass your kind words on, as we're sure they'll really appreciate the recognition. We hope you enjoy your new furniture!
Amazing bed
Perfect communication, polite helpful delivery driver who called 1 hour before delivery as I had requested. The instructions for assembling the bed were simple and easy to understand, every thing was packaged well so no damages. And my grandson loves his new bed
June 26, 2026
Reply from Birlea Furniture
Thank you for your lovely review! We're so pleased to hear that everything went smoothly, from the communication and delivery to the assembly of the bed. It's great to know our driver was able to accommodate your request, and that everything arrived well packaged and in perfect condition. Best of all, we're delighted to hear your grandson loves his new bed! We hope he enjoys it for years to come.
Good bed well worth the money .but a…
Good bed well worth the money .but a piece of the wood to the bed has broken already
June 23, 2026
Reply from Birlea Furniture
Thanks for taking the time to leave us a review. We're really pleased to hear you feel the bed is well worth the money.
We're sorry to hear that a piece of the wood has broken already. This certainly isn't the quality we aim to provide. If you could please contact your retailer we can look into a resolution for you.
Thank you again for your feedback.
drivers were good.
June 23, 2026
Reply from Birlea Furniture
Thank you for taking the time to leave us a review.
We're pleased to hear that our delivery drivers provided you with a good experience. We'll be sure to pass your kind comments on to the transport team, who will really appreciate your feedback.
Thank you for choosing Birlea.
Fast service and friendly staff
June 25, 2026
Reply from Birlea Furniture
Thank you for taking the time to leave us a review.
We're delighted to hear you were pleased with the fast service and found our team to be friendly. It's great to know we could provide you with a positive experience.
Thank you for choosing Birlea.
Reply from Birlea Furniture
Thank you for taking the time to leave us a review.
We're delighted to hear that you had such a positive experience with our delivery driver. We'll be sure to pass your kind comments on to the team, who will really appreciate your feedback.
Thank you for choosing Birlea.
Excellent delivery
Excellent delivery. To time and very pleasant driver.
Communication was great and easy to change the time slot
June 25, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for taking the time to leave us a review.
We're delighted to hear you were pleased with the delivery service. It's great to know everything arrived on time, that our driver was pleasant, and that our communication made it easy to change your delivery time slot.
We'll be sure to pass your kind comments on to our transport team, who will really appreciate your feedback. Thank you for choosing Birlea.
Excellent
Delivery came earlier then expected and on the time slot given. Packaged well . Delivery driver was lovely and quality of the furniture is great .no issues at all 10/10 would use again
June 24, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for your fantastic review!
We're delighted to hear that your delivery arrived on time, was well packaged, and that our driver made such a positive impression. It's also great to know you're pleased with the quality of your furniture.
We really appreciate your recommendation and look forward to serving you again in the future. Enjoy your new furniture!
Reply from Birlea Furniture
Thank you for your review!
We're pleased to hear that our delivery colleague was friendly and provided a positive experience. We really appreciate you taking the time to share your feedback and hope you're enjoying your purchase. Thank you for choosing Birlea!
Cuts weren’t aligned so the panels…
Cuts weren’t aligned so the panels inside the cupboard did not fit properly when putting it together and couldn’t put the top on so sending back. Doesn’t feel very sturdy when putting it together. Very disappointing for the price paid.
June 23, 2026
Reply from Birlea Furniture
Thank you for taking the time to share your feedback. We're sorry to hear that you experienced issues with the alignment of the panels and were unable to complete the assembly of the product.
This is certainly not the experience we want our customers to have. Our QC team will investigate this further and review the concerns you've raised regarding the manufacturing and assembly.
We appreciate your feedback and apologise for the disappointment caused.
I purchased a Rio pine bed through…
I purchased a Rio pine bed through Mattress Next day (no issues with them)
Very disappointed with it. Cheap,poor quality, difficult to assemble. Wouldn't buy again. Don't expect it to last long
June 23, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for your feedback. We're sorry to hear that you're disappointed with your Rio bed.
We take product quality very seriously, and it's concerning to hear that you found the bed difficult to assemble and below your expectations. Could you please confirm which specific issues you experienced during assembly? Our QC team would be happy to look into this further.
We appreciate you taking the time to share your experience, as customer feedback helps us to continually improve our products and service.
Reply from Birlea Furniture
Thank you for your review. We're delighted to hear that your delivery experience was such a positive one. We'll be sure to pass your kind comments on to the delivery team, who will be pleased to know their helpful service made a difference.
We hope you enjoy your purchase for many years to come.
Very high quality's
However problem now promVery high quality, excellent delivery driver, looks great.
Only downside was a missing grommet , not visible or vital but still waiting for a response to the email I sent this morning. But contacted promptly today in person & problem being solved immediately.More excellent service
June 22, 2026
Reply from Birlea Furniture
Thank you for your review. We're delighted to hear that you're pleased with the quality of your furniture and that the delivery driver provided excellent service.
Our team will be in touch as soon as possible to help resolve the missing part for you.
Thank you again for your feedback, and we hope you enjoy your new furniture.
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