Very good quality shirts that are well priced and come with a good choice of colours. Despatch if goos was very efficient, however...... Through no fault of Cotton Traders, the original delivery dat... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I wanted to send a surprise present to my uncle, a 4hr drive away. It was so easy to change the address to send my order there! He loved it and is now outfit ready for when the weather gets a bit chilly!
Shirts order are good quality , long sleeves ,soft cotton, good fit and a better length than some t shirts .
Unfortunately the free Morris print umbrella was broken on opening package
Customer service always helpful. All the time i have called my issue has been solved and dealt with promptly.
Delivery quick. Had to reorder a size smaller and return the original order so rang for advice and the agent was very helpful and pleasant. New order arrived quickly and the company have received my return. Excellent.
great selection,great quality ,and very prompt service
Delivery to local store quick and easy. Love the gift of the Morris &Co strawbwerry thief and umbrella . Sun hat fits perfectly .
Have just started buying from Cotton Traders and am impressed by quality of garments and accuracy of sizing. As an older normal sized woman it is nice to see clothes modelled by normal sized people. Most models on other sites are skeletal and look miserable, no thanks!! The cotton fabric used washes well and there is a lovely range of colours and styles. It is easy to order on the website. Only downside is deliveries by Evri, they can be good and also annoying!
This order was not as good as the past. I ordered 3 items size large, with a postage charge, one definitely was poorly sized and I had to return with a postage charge. I'm reordered a larger size and another postage charge. I find this system a rip off. I did complain and some postage will be refunded but I feel annoyed with the whole situation
Finally found a polo shirt that is not slim fit.
Exceyservice when sent back size I did not wat, then I ordered another 4!
I absolutely love your clothes. They are excellent quality and good sizes. Very satisfied customer😀
Amazing clothes at good prices. Also they do 27” trousers so I don’t have to take them to be shortened, very expensive where I live.
Lovely items but still waiting for one item after 4 weeks.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.