MC

Margaret Cumming

United Kingdom

Reviews

Review of John Lewis

Review of Bedeck Bedding

Review of Lands' End Europe ltd


Rated 4 out of 5 stars

Really nice trousers/material.

Very quick to despatch from warehouse, which is usually not a problem but as I had tried to cancel quickly after ordering (as I reordered with a discout) & also phoning early next morning to stop first order, I was unsuccessful & I had to pay to return item back. Being able to cancel order on-line (within say, 1 hour of ordering), would have been very helpful. Having said all of the above, I'm very pleased with trousers that I reordered/kept.

May 19, 2026

Reply from Lands' End Europe ltd

We appreciate you sharing your experience with us. We understand your frustration regarding the cancellation process and the return shipping cost. We are glad you are pleased with the trousers you kept.

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Caroline, Lands' End Europe ltd

Review of Phase Eight


Rated 5 out of 5 stars

Happy Customer

Staff member was extremely helpful, made shopping in your store a really nice experience.

February 24, 2026
Unprompted review

Reply from Phase Eight

Dear Margaret,

Thank you so much for your kind words! We're delighted to hear that our staff made your shopping experience enjoyable. We truly appreciate your feedback and look forward to welcoming you back to Phase Eight soon.

Review of Nespresso UK

Review of OnBuy.com


Rated 5 out of 5 stars

Happy Customer

Great service from start to finish, even delivered early.

February 5, 2026

Reply from OnBuy.com

Margaret Cumming

Thank you for your kind review. We are delighted the whole process went smoothly and that your order arrived earlier than expected.

Have a great day!
OnBuy Trustpilot Team

Review of Moonpig.com


Rated 5 out of 5 stars

Happy Customer

Good choice of cards and I enjoy making the cards personal.

December 1, 2025

Reply from Moonpig.com

It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!

Review of Gorgeous Shop


Rated 5 out of 5 stars

Happy Customer.

Really great price, fast delivery. Very, very pleased with buying from 'Gorgeous Shop'. Will check out their prices for any future products I need.

September 19, 2025

Reply from Gorgeous Shop

We're happy to hear you were pleased with the price and fast delivery! We appreciate you buying from us and we hope you'll check our prices again in the future.

Do let us know if you have any questions and we'll be happy to help.

Review of Moonpig.com


Rated 5 out of 5 stars

Very pleased

Very pleased & hopefully, card will reach destination on time!!

September 10, 2025

Reply from Moonpig.com

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊

Review of Fashionwallpaper

Review of DUSK.com


Rated 4 out of 5 stars

Happy Customer

Pleased with everything from ordering to delivery.

August 25, 2025

Reply from DUSK.com

Hello,

Thanks so much for sharing your review!

We're sorry we didn't quite hit the mark for a 5-star experience this time. If there are specific areas where we can improve in the future, please don't hesitate to reach out to let us know.

Your insights are incredibly valuable as we continuously strive to enhance our service for our valued customers.



Love from,

DUSK Resolution Team 😊

Review of The Range

Review of Compare the Market


Rated 5 out of 5 stars

Happy Customer

It’s a great base for starting to look for quotes regarding car insurance etc! I was happy to proceed with quote from Churchill. Good site, especially in the current climate that we’re living in.

May 22, 2025

Reply from Compare the Market

Hi Margaret,

Thank you for your review!

It's great to hear you proceeded with the Car insurance through our site with Churchill.

Best wishes,

Tan
Customer Support Team
Comparethemarket.com

Review of Moonpig.com

Review of Octopus Energy

Review of Bark


Rated 3 out of 5 stars

Being misused

As soon as I posted my request my phone rang with men having a laugh and making a 'fool' of me! After hanging up they called another twice. I wasn't impressed also, it was late evening!

November 28, 2024
Unprompted review

Reply from Bark

Hi Margaret,

Thank you for bringing this to our attention. I’m sorry to hear about your experience and the inappropriate calls you received after posting your request.

We take incidents like this very seriously and want to assure you that such behavior is unacceptable. Please contact us directly at team@bark.com with details about the calls, including the phone numbers and times, so we can investigate and take appropriate action.

Your safety and trust are our priority, and we’re here to assist in resolving this issue for you.

The Bark Team

Review of Moonpig.com


Rated 4 out of 5 stars

Good choice of cards

Good choice of cards for our Granddaughters at Xmas. Tired of 'plodding' round different shops looking for this type of card. Will use Moonpig in future at Xmas for them.

November 19, 2024

Review of Homebase


Rated 5 out of 5 stars

Nice indoor plant pot.

This was an online order only! Order went well but because shop didn't have plant pot I'd then liked to have had it delivered to store. This is because of postage & perhaps having to return (to shop) but then losing postage paid.

October 30, 2024

Review of DFS Furniture


Rated 5 out of 5 stars

Happy Customer

The customer adviser was really helpful and explained all. Good face to face experience.

October 22, 2024

Reply from DFS Furniture

Good Afternoon Margaret,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Review of Endurance Doors