EM

Eric McElroy

United Kingdom

Reviews

Review of Uber Micro Repairs

Review of A1 Tech Deals

Review of DPD UK


Rated 5 out of 5 stars

Excellent As always

As always, DPD provided a professional, informative delivery information. The Driver is always courteous and the real time tracking information allows for effective planning of my deliveries.

June 16, 2026

Review of TUI


Rated 4 out of 5 stars

Generally good although the waiting on…

Generally good although the waiting on staff was variable.

March 7, 2026

Reply from TUI

Hi Eric,

Thanks for taking the time to share your experience with us.

I'm happy to hear that your experience was positive overall, though I'm sorry to learn that the service you received from our team wasn't always as consistent as it could've been. We always want our customers to feel well looked after throughout their journey, so we appreciate you highlighting this.

Thank you for choosing to book with TUI, and I hope you have a fantastic holiday!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Review of DPD UK

Review of Staysure Travel Insurance

Review of Bennetts


Rated 4 out of 5 stars

Shocked renewal quote.

I made contact with Bennett’s following a renewal quote. To be honest it was more than double what I had paid previously. Following the conversation I managed to reduce the cost with only minor increased cost for the policy. Although the standard excesses had increased significantly.

I had other quotes using comparison website significantly cheaper but decided to remain with Bennetts for simplicity and customer service.

It would be helpful if insurance brokers provide two renewal quotes. The first maintaining the current level of cover, and a second quote for the cheapest cover to avoid the need for a conversation if renewing.

May 30, 2025

Reply from Bennetts

Hello Eric,

Thanks for the review and your feedback. It's always great to hear about the service our customers are receiving and if you do have any further idea where we can improve our service, please let us know.

If you ever have any questions about your cover, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer. We also have a great FAQ on there you can access any time of the day or night.

Thank you, Ildi.

Review of DPD UK

Review of Warranty Direct


Rated 5 out of 5 stars

Warranty Direct certainty recommended

I have used Warranty Direct previously and found the Representatives really helpful. Claimed once on my previous policy and it was settled within days.

Would certainly recommend Direct Warranty. A++++

September 8, 2024

Reply from Warranty Direct

Thank you for your positive review, it's good to hear that you were satisfied with the service you received while making a claim. We work hard to ensure that the claims process is an easy and hassle-free process, your experience is exactly what we aim to achieve for all our customers!

Review of Bennetts


Rated 5 out of 5 stars

Good experience!

Bennetts offered a great price when renewing my policy. I had to change payment details, which required talking to a representative over the phone. The call was handled without too much delay and sorted efficiently.

May 30, 2024
Unprompted review

Reply from Bennetts

Hello Eric,

Thanks for the review and your feedback. It's always great to hear about the service our customers are receiving.

If you ever have any questions about your cover, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Review of Jet2holidays


Rated 5 out of 5 stars

Couldn’t fault our holiday experience

Couldn’t fault our holiday experience. Really valued the resort check-in, which was the icing on the cake. Although everything was great we were also confident that if we needed assistance it was readily available. All in all a wonderful holiday.

February 14, 2024

Review of Mr Memory


Rated 5 out of 5 stars

Good purchase.

My new memory upgrade was delivered on time without any delays. Full instructions for installation were included together with links to installation guides on YouTube.

Virtually plug & play.

Would recommend.

January 17, 2024

Reply from Mr Memory

Date of Reply: Thursday 25th January 2024 - 16:01pm

Thank you so much for recommending us Eric! We really appreciate everyone that recommends us for their upgrades! Thank you for your review!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!

All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!

Zoe Killick - Customer Care & Support

Review of Yodel by InPost

Review of A BIKE THING LTD


Rated 5 out of 5 stars

Overall a positive experience

Overall a positive experience. Understood the item ordered was on back order. As soon as the item became in stock it was shipped and I was informed. The item was of great quality and easily fitted.

August 10, 2023

Review of Staysure Travel Insurance

Review of Bennetts


Rated 4 out of 5 stars

Was generally happy

Was generally happy with Bennett’s. Just took a while on hold when trying to speak to a person.

June 17, 2023
Unprompted review

Reply from Bennetts

Hello Eric,

Thanks for the review and your feedback. It's always great to hear about the service our customers are receiving and if you do have any further idea where we can improve our service, please let us know.

If you ever have any questions about your cover, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer. We also have a great FAQ on there you can access any time of the day or night.

Thank you, Ildi.

Review of Bennetts


Rated 5 out of 5 stars

An excellent renewal quote

An excellent renewal quote, without any price increase due to already being a customer. The price quoted was in line with other quotes received and making modifications during the telephone conversation with Bennetts representative easy. Overall would recommend.

June 12, 2023
Unprompted review

Reply from Bennetts

Hello Eric,

Thank you for your fantastic feedback. It's so great to read your comments on your renewal experience with Bennetts and appreciate your recommendation.

If you ever have any questions about your cover, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer. We also have a great FAQ on there you can access any time of the day or night.

Thank you again, Ildi.

Review of Octopus Energy

Review of Vision Express


Rated 3 out of 5 stars

New glasses the only option!

I visited Vision Express after breaking the arm off my glasses after only 12 months. I expected a repair but was told that the glasses had been discontinued after a recall. The only option offered was to buy a new pair. However on returning home I was able to repair myself to a standard which was such that you were unable to tell a repair had been done. So overall it was an expensive day.

April 6, 2023