Mr Rogers

Bought a valid activation code. Already paid. Tried to activate it. Bitdefender then demands credit card details and a year of billing “or the software is void.”
That is not activation. That is a shakedown.
I did not buy an auto-renew subscription from them. I bought a code. Using the code I already paid for should finish the job. Instead they treat the product as incomplete until they get a card on file. A security company asking for extra financial data as the price of unlocking something you’ve already bought is a joke.
Support are not interested. No proper fix. No “activate the paid code without the card.” Just the same wall: hand over billing details or you don’t get what you paid for.
This is why people stop trusting antivirus brands. You sell “protect your data,” then you leak customer data (2015 breach, 2025 Romanian DPA fine for disclosing names and emails) and still have the nerve to demand a credit card before a paid key will work.
I will not give Bitdefender my card to unlock a licence I already purchased. I will not accept “void” as a threat. Until they activate paid codes without harvesting payment details, this is a company I would not recommend to anyone.
1/5 — and that’s only because 0 isn’t an option.

Super friendly and helpful. Had an issue with the sw and they were patient and saw the problem through. Thank you.

Was a decent company until a new PM in charge. Now, that I needed help, is a terrible experience and not interested in helping.
I've paid for over 20 years and this is the worst they've ever been. Save your money.

What's the deal with the interrogation questions, just to buy food? Can't just order, have to answer I don't know how many questions?!
Forget it. What a terrible business way to sell food. Lost a customer there.

Been on the fence with regard to Rife and spooky2 devices. Wish, I bought decades ago.

I had chronic lower back pain for over 7 years! Tried every painkiller, anti-inflammatory, acupuncture, Chiropractor, MRI, X-ray etc. 33 minutes with the Spooky2 and then off to bed. Woke up in the morning and felt like new. To date, I do not have any pain. Nailed, heel spur too.

For those that are not tech-savvy, it's just a case of loading your issue and pressing start.

If you are thinking about purchasing one, just do it. Worst case, you can sell it on eBay. I used the GenX, contact mode.

I'm leaving a review because the comments are mostly about great customer service. Which they are.
Hope this helps? 🙏

During my call, I was required to verify my personal details three times while being transferred to three different staff members. The entire process took over 45 minutes to close an account, which is unacceptable.

Additionally, two of the representatives had poor English, making communication difficult and requiring me to repeat myself multiple times. This added to the overall frustration and wasted time.
I'd prefer to be waterboarded, then contact Virgin Media again.

Outsourced customer service and a broken link to the complaints page.
CEO lutz schuler at virginmedia co uk

Condition upon Arrival: The package was delivered in a Royal Mail plastic bag, indicating it was acknowledged as damaged and compromised. Upon inspection, it was clear the package was torn open and completely empty.
Emailed CEO and was told, there's nothing they can do.

Went to purchase crypto, paid, then requested ID. 10 attempts and won't accept 2 valid IDs.
Contacted them and eventually managed to get my money back.
However, they want the same ID to remove my data?!
Please, don't use them.

Like most people, we have jobs. I have spent over 2 hours trying to contact them. God knows, what you'd do if you had an accident.
I give up.
Terrible service. Can't say anything about the staff as I can't speak to them.
I'll probably get a response like, we're updating our systems or something? Then manage the situation.

Used this company for ages. Great flavours. Turn around is about 24hrs.
Nothing to complain about here.
Thank you.

Second or third time I've bought from this company. Always helpful, quick to ship and friendly company.
This stuff is great. It is really the best stuff.
I've found trays are good, but can give you sensitive fangs. If you are going out, give them a quick clean with the stuff on a toothbrush, brings them up a treat.
Thanks

This company and the staff there are amazing. Amanda couldn't do enough to help me with an order.
Highly recommend effort.
Thanks very much.

Super fast delivery. Very helpful shop and service. Thanks 😁

Absolutely fantastic company. Sharon is amazing. We need people like this.
Thank you again
Jay
X

Some of the flavours are not brilliant but the prices are good and delivery is 2 days usually.
Apart from that. Its all good.

Thank you for the feedback. I wasn't complaining. Just saying. Great company. Quick cheap shipping good prices.

Good prices. Slow delivery but we are in a pandemic. Thanks very much.

Initially contacted them regarding claiming. Now they call all the time. I've blocked them but like an STD, keeps coming back

Bullying management and poor attitude towards workers.
Shockingly untrained managers that bully staff and make their lives hard. Don't let the partnership part fool you. Rubbish wage for what you do. I'm writing this on behalf of a friend. And as an ex worker of waitrose, life is still bad for people who are working there.

Okay insurance but upped my insurance by £100. Trying to mug customers off.
Bye! New insurance company for me.

Good contract but they've sold my number to marketing companies so I get calls from all over the world. Yes I can block, report to the tps and complain but all they say is change your number which I've had for the last 15 years.
Nice one Three.
No doubt Three will say we don't sell numbers because of GDPR etc. Heard it all before.