I think Bitdefender has one of the better virus checkers on the market. Multiple layers of defense. I like that it blocks online threats BEFORE it gets to your inbox. Plus it has a way to determine i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide.
Guardian over millions of consumer, business, and government environments, Bitdefender is the industry’s trusted expert for eliminating threats, protecting privacy and data, and enabling cyber resiliency. The company has pioneered breakthrough innovations in anti-malware, IoT security, behavioral analytics, and artificial intelligence and its technology is licensed by more than 150 of the world’s most recognized technology brands.
Additionally, on the Bitdefender blog, readers can find stories from the underworld of internet fraud, scams, malicious software, and other cyber threats. Moreover, tips and best practices on how to have your devices and online personal information guarded at all times.
Written by the company
Romania
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have more than 30 years experience with antivirus companies, many start good and eventually fail through selling the 'all inclusive package'.
My experience with Bitdefender suggests to me that if needed there is actually somebody there to help.
I was about to contact customer support when the chatbot suddenly offered to help. I asked what I had done wrong when trying to activate a subscription on my Windows server.
Eventually, I realized that I needed to purchase a Small Business Security subscription for my business needs. The chatbot asked about my requirements and recommended a suitable subscription for me.
As a result, I’m very happy with this kind of support. It really helped me save time and made my day.
Reply from Bitdefender
The product works great, but many products do. It is when there is problem that you really know if it is as good as expected. When such problems occurred, Bitdefender team was very responsive in solving the problem.
Reply from Bitdefender
To Bitdefender personnel:
If I could leave you with one thing today, it would be this:
The ability to see yourselves as others see you. Then you would realize, as I have, how truly special you are.
Reply from Bitdefender
Bitdefender support was there to solve my problem quick and easy.
Reply from Bitdefender
Reply from Bitdefender
Never have issues with getting scammed. The protection is great and easy to maintain. Even the AI tech got me through something that Apple could not...
Reply from Bitdefender
the best antivirus on the market right now, its feature are comprehensive against troyans, root kits and malware, I've been using it for 3 years now and it's been great, I would love if they added a DPI firewall feature
Reply from Bitdefender
It is so refreshing to quickly get issues attended to by a real person. Bitdefender's automated computer scan is easy to use and effective. Feedback was quick and provided useful tips and advice!
I would thoroughly recommend Bitdefender Total Security!!
Reply from Bitdefender
Bitdefender is the best in every aspect, great products great service, thanks to all of their brilliant team 👍
Reply from Bitdefender
Reliable protection, excellent performance, and an easy-to-use interface. It keeps my devices secure without impacting performance, which makes it easy to recommend.
Reply from Bitdefender
Excellent product use it year after year. One of the best all in internet securitypackages available
Reply from Bitdefender
My question was answered with no problems. I needed instruction on how to turn off Bitdefender in order to install software for a Scanner. My understanding Microsoft is blocking the installation with some of its components. I was able to get the scanner to work without access to all of its features.
Reply from Bitdefender
The clear instructions by the support
The excellent safety futures and the result
Reply from Bitdefender
I've been using Bitdefender on all my family computers for over 4 years, it has protected me from attacks on countless occasions. I also use Bitdefender VPN and consider both well worth the price. I've tried other VPN's that caused significant performance issues. With Bitdefender, I don't see any hit to performance.
Reply from Bitdefender
Bitdefender were there immediately when l had a problem with the setting up.
Thank you.
Reply from Bitdefender
I'm using Bitdefender on 5 devices for several years. I had a request regarding deleting one device and adding another. Customer service contacted me extremely fast and gave me all help I needed. They also followed up to see if my problem was solved or if I need more help. Bitdefender is not only an outstanding product but they also have outstanding customer service!
Reply from Bitdefender
I use the Premium Security package since a couple of years and feel me very well protected, due to the program features like anti virus, identity checks, pass key etc.
Also, good and fast support in case of questions and System Problems.
Reply from Bitdefender
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.