AW

Angela Walker

United Kingdom

Reviews

Review of Wayfair UK


Rated 5 out of 5 stars

Found what I was looking for at a very…

Found what I was looking for at a very good price. Arrived on time and was easy to assemble. So far so good. Only snag was I ordered nest of tables and I had to purchase pads for the bottom as I have a wooden flooring.

February 7, 2026

Reply from Wayfair UK

We're happy to hear that you found what you were looking for at a great price and that assembly was easy! We appreciate your feedback regarding the need for pads on wooden flooring. Thank you for your review.

Wayfair UK

Review of Emmiera Group


Rated 5 out of 5 stars

A great service from start to finish

A great service from start to finish. I was kept well informed with the time of arrival. It took just under an hour for the repair work to be completed.

January 23, 2026
Unprompted review

Reply from Emmiera Group

Thank you for your kind feedback.

We are delighted to hear that you were kept well informed about the arrival time and that the repair was completed efficiently.

Providing a smooth and reliable service from start to finish is very important to us, so it is great to know you were pleased with your experience.

Review of Oak Furnitureland


Rated 5 out of 5 stars

The best customer Service

Purchased some furniture from Oak Furniture which was delivered today the furniture had some damage I called customer services and they was so helpful. Told me to take photos which I did. I was told someone would be in touch. 5 mins after the call I was sent a link arranged the appointment for a technician to come Friday to restore the furniture to how it should be. Brilliant service.

January 16, 2026
Unprompted review

Reply from Oak Furnitureland

We're happy to hear that our customer service team was helpful in addressing the damage to your furniture. We appreciate you taking the time to share your experience and that a technician appointment has been arranged.

Kind regards,
Joanna
Oak Furnitureland Customer Relations - Trustpilot

Review of Team Knowhow


Rated 1 out of 5 stars

I have had this policy since May 2019…

I have had this policy since May 2019 for a fridge freezer that I purchased from curry’s.
Both doors on the fridge and freezer have got rust around both doors. I sent pictures over a week ago and have only just received a reply? I called them today to be put through to Hotpoint to book the repair. I was told they don’t replace doors unless they’re broken. I have now cancelled the policy waiting £342 over the years. I could have brought a new fridge freezer with the money. I will never purchase a care plan through curry’s again.

November 27, 2025
Unprompted review

Reply from Team Knowhow

Hi, I am concerned to learn of your experience regarding your repair, this doesn't sound like our usual level of service. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference TKH000231. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. Thanks – Shauna

Review of Octopus Energy

Review of Hastings Direct


Rated 5 out of 5 stars

Very easy to set up at a reasonable…

Very easy to set up at a reasonable price, can add if needed xtra cover.

August 29, 2025

Reply from Hastings Direct

Hi Angela,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team

Review of Blossom Florists

Review of One Click Insurance


Rated 1 out of 5 stars

Miss leading quote

I searched around for a cheaper House/Building insurance. I have full claims over 9 years. My previous insurance was an excess of £250 so I wanted to get one that was lower as back in September 2023 my sons EarPods was left in his pocket of his work trousers and went into the washing machine. Oops I made a call to see if these were covered? I was told that my excess was £250 and the EarPods were £160 therefore I couldn’t claim. They put my insurance up by £50 because I made an enquiry?when I called to say I was leaving they gave me a better deal but I had lost faith in them and decided to shop around. I have been with my new insurance one call for just two weeks when they sent an e mail telling me it was cancelled. I had to pay £48 deposit and my first payment went out after a couple of weeks - nearly £80 was taken. I searched for a complaints number but could only go in a chat on line. I was fuming they told me it was because I made an enquiry for a potential claim that was with my previous insurance company . I told them that I didn’t make a claim i enquired if I could but was told I couldn’t. I have now received a letter telling me they have added another £37.96 onto my insurance because I made an enquiry on my previous insurance. Therefore I have not saved any money. Ridiculous be careful who you go with I definitely won’t be going with one call again underwriters are Paragon 😡

September 15, 2024
Unprompted review

Review of Octopus Energy

Review of Currys


Rated 5 out of 5 stars

Great service as always

Great service as always, the ordering was straight forward. Checked stock and the pick up was perfect.
Waited for e mail to say when the item could be picked up, which was the next day.
A member of staff helped my husband put the item in the car.

April 22, 2024

Review of Evri


Rated 5 out of 5 stars

Keeping me informed

If I am not going to be in I am offered a change of delivery to one of my neighbours.
Always friendly and polite.

December 16, 2023

Reply from Evri

Thanks for taking the time to leave a 5 star review!

Review of The Lifestyle Gift Card


Rated 5 out of 5 stars

Reply from The Lifestyle Gift Card

Hello,

Thank you so much for taking the time to write such a positive review on Trustpilot. It means a lot to us to hear that you had a great experience using your Lifestyle Gift Card.

We are thrilled to hear that you found our Gift Card to be exactly what you were looking for and to have the best retailer choice for you! We work hard to ensure that our customers receive the best possible service and it is always rewarding to hear that our efforts have paid off.

We appreciate your kind words and we will make sure to pass them along to our team. We hope that you will continue to use our services in the future and please do not hesitate to reach out to us if you need any further assistance.

Thank you once again for your kind words and for choosing the Lifestyle Gift Card.

Best regards,
Louise

Review of 123 Flowers


Rated 1 out of 5 stars

I ordered my best friend a bouquet of…

I ordered my best friend a bouquet of flowers added £5 for larger bunch she sent me a picture and they looked nothing like the flowers I ordered? I complained and was asked if I wanted a voucher for £15? I declined as these cost £30 inc delivery. Will not be using 123 Flowers again. They obviously deliver in a box which doesn’t do the flowers any favours.

March 3, 2023
Unprompted review

Reply from 123 Flowers

Hello Angela,

Thank you for taking the time to leave a review.

We are saddened to hear that our flowers have left you feeling disappointed- this certainly isn't our intention! We make it our aim to get the best flowers for you.

I have located your order and can see that our customer support team are awaiting a response to resolve this.

Best wishes
Rosie

Review of giffgaff


Rated 1 out of 5 stars

I have been using giff gaff goody bags…

I have been using giff gaff goody bags (£10 per month) for years then decided to save money as I wasn’t using all my data? I went down to a £6 goody bag but have had to renew early as all my data had been used? Therefore £6 had only lasted two weeks but £10 lasted a month?

February 27, 2023
Unprompted review

Review of Prestige Flowers

Review of PM247


Rated 1 out of 5 stars

Avoid …my 90 year old mum had a blocked…

Avoid …my 90 year old mum had a blocked toilet, mum has Vascular Dementia she is Incontinent and has breast cancer. I couldn’t get a local plumber so decided to call these people. Big mistake . They said it would cost £140. They did come to mums that day I had to be at an appointment at 1pm. the plumber was at my mums at 12.30 they called me to say the blocked toilet needed a special machine therefore the cost would be £414 plus vat? The guy said they would still charge the £140 plus vat just to come out and look at the blocked toilet?
I said my mum needed the toilet so I would have to go with the £414 plus vat. I queried the price as on their web site it said oap get a discount? The guy then gave a discount but the bill still came to £414. That included the vat.

July 18, 2022
Unprompted review

Review of 247 Blinds


Rated 4 out of 5 stars

A Rocky start but Beautiful Blinds

I have not given 5 as I had a previous bad experience when trying to order some blinds from 247 until a lady called to apologise for the bad customer service. I did place an order and they are very nice only took 7 days to get to me the quality is 10/10. I have ordered for another two smaller windows in the same material/colour but when I went to pay they muddled up the quote again. I am still waiting for the blinds so cannot comment on the quality as yet.

April 16, 2022

Review of 247 Blinds


Rated 1 out of 5 stars

Customer service very poor I do not recommend

I have read all reviews and all sounded good? NOT GOOD

I ordered samples three weeks at the end of February I placed an order over the phone and was told we will e mail you with your Quote?
Don’t want to put all details on her but was given a quote £144 called last week I was told they would call me back? No call so called today 21.3.2022 4 weeks after receiving the samples to be told my quote had gone up by £71. Not a good service so won’t recommend any of my friends or family.

March 21, 2022
Unprompted review

Reply from 247 Blinds

Hello
Thank you for your review. I am sorry to see that you have experienced some issues whilst trying to obtain a quote. I did try to call you today but as I couldn't reach you I've sent an email instead. If you would be kind enough to get back to me I would be grateful.
My apologies again for the inconvenience caused.

Kind regards,
Rebecka

Review of CoverForYou

Review of Homeprotect


Rated 5 out of 5 stars

Making life Easier. Com

My Elderly mother had a renewal for Buildings and contents cover she hasn’t had a claim but the premiums went up so I shopped around for her. This policy was the best price for what she needs. I have power of attorney for mum so i can deal with issues like this, I was told to send power of attorney letters and then I could deal with mum’s Insurance. It was a quick and easy process. Well done to all I can now deal with this without having mum with me, making it an easier process.

September 16, 2019
Unprompted review