Zamzar provided a 1st class customer experience for me. I signed up to convert specific files for a project. I inadvertently paid for a years subscription thinking I could cancel if after I had converted my files.
Customer service very kindly changed my contract to 'monthly' and agreed to refund the difference.
Great service and great file conversion product.
August 17, 2026
Unprompted review
Reply from Zamzar
Hi Derek, Thank you so much for your kind review! We’re delighted we could help with your subscription and that you had a great experience with both our customer service and file conversion tools. We really appreciate your support! The Zamzar Team
I stopped wearing contact lenses 4 years ago and now wear vaifocal glasses. Switching to glasses meant I was unable to use a very nice pair of Oakley sunglasses which I bought about ten years ago.
I sent my old sunglasses to Lensology (free postage) and they fitted my Oakley frames with new prescription varifocal lenses (polarised, non scratch, tinted, UV protection).
I got the glasses back in just over a week. I am delighted with the outcome and would recommend this to everyone.
June 17, 2022
Unprompted review
Reply from Lensology
Hi Derek,
It's amazing to hear how happy you are with our services and your new lenses. Here at Lensology we believe that wearing glasses shouldn't get in the way of living life to the fullest, which is why we're so proud of our prescription sunglasses. We can make them for any type of lenses, whether it's varifocals or single vision, and we can make them polarised for the ultimate protection available. Thanks so much for the five stars and the recommendation. We hope you can now get a lot more use out of your reglazed Oakley frames!
I got a text message at 10.05 to say my parcel would be delivered between 12.00 and 14.00. At 13.08 I got a text saying my delivery had been rescheduled for 13.00 to 15.00.
I waited in all day and without any further updates the parcel was delivered at 18.53.
Thank you for taking the time to provide us with your feedback. We are pleased to hear that your recent transfer experience with us was enjoyable, and we very much look forward to having you travel with us again in the future.
Hi Derek, thanks for your excellent review! We're happy to hear you're enjoying our meals and our services suit your needs so well. Many thanks, Marlon at Wiltshire Farm Foods.
I was very angry with my treatment on my recent order.Just after I placed the order I noticed that the delivery costs were much bigger than my last order, albeit having moved from Perth to Aberdeenshire. I immediately e-mailed you and said to hold the order until I could phone customer services the following day. The person I spoke to was not in the least bit helpful and said the order was processed within 20 minutes of being received.
He said the order could be returned after receipt but obviously I would have the pay the return postage. I would previously have highly recommended Kite to my friends but I would not recommend them to anyone.
Very poor customer service!!!
November 16, 2019
Unprompted review
Reply from Kite Packaging
Hello Derek,
Thank you for taking the time to leave a review.
We are extremely saddened to hear that you are not satisfied with your experience on your recent order with us and can only apologise. On looking into the issues bought to our attention with the delivery charge, we can advise our carriage charges are calculated dynamically based on your basket content and location.
Our website provides all order details in the check out section, before committing to an order. Should any amendments be needed this is where you would be able to complete this.
In regards to the speed in which your order was processed in the warehouse, upon placing an order every customer is informed that no amendments can be made to their order this is because we strive to deliver excellent service therefore we ensure that all orders are processed in good time to meet our customer expectations.
Once again we do apologise for any inconvenience caused and we hope that you will be persuaded to work with us in the near future as we would love to have the opportunity of working with you again and improving on your recent experience.
I have used Snapfish for many years and they never disappoint. The ease of use , quality of products and the great, speedy service is 2nd to none. I would never switch to any other supplier.
I have used Snapfish for many years, particularly Calendars and Photobooks. They have never let me down. The quality and service has always been 1st class. No qualms recommending them to anyone.