Not What’s Advertised
I ordered 2 crumple glasses beginning Dec for my son for Christmas, they finally arrived on 23rd Dec from Hong Kong??? Alarm bells rang, one of them was broken, I was gutted, they were only bubble wrapped but the website says ALL are boxed. Why bubble wrapped if being sent from abroad? I emailed and got no response so I bombarded them with emails every day. Eventually got a reply in which they said the couriers are responsible for how they deliver, true but they chose the courier not me! They said they would replace the glass. My son when using the surviving glass poured his whisky into the glass which then broke. I put a stop on my Klarna payment. The replacement arrived on 16th January and they had sent 2, both intact. My son said they are nice to drink from, but having looked at the reviews on here it’s unlikely I will order anything else from them. Luckily I didn’t have any real problems with receiving replies so my advice is bombard them, and use a pay later company so you can ask them to refund you.
December 23, 2025
Unprompted review