ROWDY BAGS UK Reviews 

917
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful design and excellent quality of the products, often highlighting the authentic, soft, and durable leather used. Many people appreciate the superb craftsmanship and the overall well-made nature of the items, with some even describing them as bags for life that receive numerous compliments. Additionally, consumers frequently commend the outstanding and friendly customer service, noting helpful and responsive staff who go out of their way to assist. The quick and efficient delivery service also contributes to a highly positive experience for many, making the overall process smooth and hassle-free. However, some customers also noted that delivery could occasionally be slow or take a long time to arrive.

What people talk about most

Product

People report positive experiences with the product, often praising the excellent quality and craftsmanship... See more

Quality

Reviewers consistently express satisfaction with the quality of products, frequently highlighting the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as excellent, supportive,... See more

Service

Users describe positive interactions with service, highlighting great customer service, prompt replies to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Rory! I did a (one star) review yesterday indicating that I had not yet received the tote bag I ordered for my daughter for Christmas and I was very frustrated. Well, miracles do happen! :) It... See more

Rated 5 out of 5 stars

Ordered myself Cedar crossbody bag on the 6th January quick delivery 4days I’m so impressed it’s a lovely bag beautiful colour. It’s my birthday soon so I’m hoping I’ll get the maple crossbody. Tha... See more

Rated 5 out of 5 stars

Beautiful bag, lovely colour and very soft leather. Excellent quality and delivered quickly. Got mine lined and really love it. Not too heavy for everyday use and big enough for travel. Would definite... See more

Rated 5 out of 5 stars

A beautiful, well made bag, quality leather. My only complaint would be slow delivery, but I did order just before Christmas so I am guessing they were possibly closed, some communication to that effe... See more


Company details

  1. Handbags Shop
  2. Bag Shop
  3. Bags and Luggage Store

Written by the company

ROWDY offers a unique collection of practical leather bags that are handmade by our team of talented machinists. ROWDY bags are guaranteed for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

917 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(917)

68 reviews in the last 12 months

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Rated 1 out of 5 stars

Placed my order on 18 June - nothing!

Placed my order on 18 June - have emailed with no response and rang multiple times. Rang first time and left a voicemail. Rang second time and had an answer but the man I spoke with said he was rushed off his feet and asked if he could ring me the next day. Two days passed and he never rang and now every time I ring it goes unanswered. Really disappointed as made this purchase as a birthday gift for a friend but the birthday came and went and still no sign of the bag. It’s such a frustration when you want to shop and support independent owners but they’re so unreliable. It’s no surprise everybody shops with Amazon and the like. At least you know what you’re going to get and when!

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

I love this bag!

Oh my gosh! I recieved my Rowdy bag yesterday and I am over the moon with it. I've been looking at these bags for such a long time, but I couldn't justify the cost. I've recently been told to be good to myself, sooo, after seeing the amethyst bag, I just had to have it! The quality is excellent, the leather is so soft, but thick enough that it's not going catch on something and tear easily. I can't stop sniffing it at the moment, haha (I love the smell of leather)! Delivery was quick, and I was kept updated through the whole process. Thank you Rowdy Bags! You've made this girl very happy :)

July 4, 2026
Unprompted review
Rated 4 out of 5 stars

I ordered a bag which arrived promptly

I ordered a bag which arrived promptly.
The quality of the leather was great but it was a slightly darker colour than I wanted. I contacted Rowdy bags via email, and they called me back, so we had a conversation and they explained how to return.
No issue and very supportive.
I hope to make another purchase soon

May 21, 2026
Rated 5 out of 5 stars

Absolutely delighted with my new bag

So happy. Good delivery time and an absolutely lovely product. Beautifully made and creamy feel to the leather with a good leather smell. Well lined with a fabric that feels like it's going to last longer than the average. First impressions are great.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

What a product

The product was better than expecting we have 2 couches in burgundy leather that are about 20 years old we thought we need to get them some love so we brought Rowdy bags aniline feed it not only fed the leather and make it feel soft again where it was feeling a little rough but it made the coulour really come out again so really pleased and we still have plenty left to do it again we brought 100 ml

April 21, 2026
Rated 5 out of 5 stars

Good customer service

Update 28.4.26 - Have now had a full refund from Rowdy. Faith restored - thanks Rory.
Contacted Rowdy at the beginning of April - the day I received my order- as I wanted to return it for a refund. After a couple of emails I received the response that they were on holiday until 20 April at which point they would be in touch. Despite a couple of reminders from me this week I have still heard nothing.

April 20, 2026
Rated 5 out of 5 stars

Absolutely beautifully made

Absolutely beautifully made, high quality bag! I got the large tote in Mountain for my 40th and I couldn't be happier with it. The lining is super soft and cottony. Honestly I'm already thinking about getting another size in the future!

March 17, 2026
Unprompted review
Rated 4 out of 5 stars

Lovely Bag

I ordered the Cedar large crossbody bag and it arrived very quickly, not as big as I thought and the strap is quite thick, but I'm ok with that. Its a lovely soft leather, and the only reason for the 4* is the smell, its like being in the rhino house at the zoo, no one else has commented on this which I find concerning. I am hopeful it will dissipate after being out of the packaging. Like the addition of the dust bag though.

March 13, 2026
Unprompted review
Rated 4 out of 5 stars

Really lovely bags and will buy again.

Lovely website and choices of bags. Beautiful quality and something that will last for years. Easy order, and delivery although a little slow, but they were honest about time to delivery as not made in huge numbers as quality over quantity is to be applauded! Would order (and probably will!) again. Thank you.

February 13, 2026
Rated 5 out of 5 stars

Rowdy and Rory

I have purchased 2 off rowdy now, a bag and a wallet,both i am delighted with,the quality is 2nd to none!😃 today I received my bag,love it,best bag I have ever purchased.Customer service very good,Rory from the warehouse called me about my bag,he was very nice and pleasant.Thank you,very happy customer!

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

My Rowdy Tote Bag is the best bag…

My maple Rowdy Tote Bag is the best bag I've ever owned!

The leather is soft as butter, yet so sturdy and well made.

I've used my tote bag in everything from days out in town to long weekends away, hikes and long walks, beach days, and everything in between.

I've had so many comments on my Rowdy Bag from people who love the classic and simple style.

I've received a second Rowdy Bag now, the sling bag in the colour maple and love it so much.

I know these bags will last a lifetime, and I'm totally here for it!

December 11, 2025
Unprompted review

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