Super quick delivery. Love the eye swipe shadows as they last all day and the colours are beautiful. The items are always top quality and very well priced compared to other companies.
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Delivery was fine but the blending brush is stuck in the lid. Contacted Zoeva they replied immediatly which was so unexpected but very welcome hopefuly they will send one out to me ASAP so i can use m... See more
Kept informed from order to delivery. Only thing that happened was royal mail was delivering it on saturday. But we only get post once a week and definatly no delivery on saturdays as advised but rece... See more
Easy to book, speedy delivery, high quality products. Only negative is i’d prefer to wait longer for delivery than pay such a high postage charge.
Company details
Written by the company
At ZOEVA, love is at the heart of everything we do. We are convinced that makeup is much more than just a beauty product. It is an expression of individuality, strength, and above all, self-love.
Contact info
Karl-Ritscher-Anlage 1-3, 60437, Frankfurt am Main, Germany
- Kontakt / Contact / Contatto: https://help.zoevacosmetics.com/contact
- www.zoevacosmetics.com
4.6
Excellent
14K reviews
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Love the products and how it was…
Love the products and how it was packaged felt special.
November 3, 2026
Unprompted review
Creamy eye make up
Great service, arrived by royal mail. Good product. Very smooth and easy to apply.
November 2, 2026
Unprompted review
I am so happy the pencils metallic are…
I am so happy the pencils metallic are very beautifull I have the metallic saphire and the metallic chocolate 😜I will try another Colors later !
November 5, 2026
Unprompted review
Was easy to order
Was easy to order. Items arrived very quickly, very pleased with lipstick and eye pencil.
November 4, 2026
Unprompted review
Great quality products
Easy to book, speedy delivery, high quality products. Only negative is i’d prefer to wait longer for delivery than pay such a high postage charge.
November 4, 2026
Unprompted review
Super quick delivery
Super quick delivery. Love the eye swipe shadows as they last all day and the colours are beautiful. The items are always top quality and very well priced compared to other companies.
November 2, 2026
Unprompted review
Amazing color and texture
Amazing color and texture. I have been surprised by the reactivity when my first order had disappeared during the delivery service. They immediately have sent a new oder. I will recommandé Zoeva to my friends
November 2, 2026
Unprompted review
Great customer service
Great customer service. Fabulous products. My favourite eyeliners ever!
November 1, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Got wrong product that I ordered can’t find how to send back
I ordered the crayons and got eyeliner pencils and cannot find anywhere to send back
November 1, 2026
Unprompted review
Reply from ZOEVA Cosmetics
Hello Maxine,
Thank you for sharing your feedback, and we’re sorry to hear that your order wasn’t what you expected.
Our Customer Care team will be in touch with you by email shortly to help with your return and find a solution together.
Kind regards,
ZOEVA Team
Excellent products and quick delivery
Excellent products and quick delivery. The best eyeliner I’ve used for aging eyes
October 10, 2026
Unprompted review
The first time I had shopped with this…
The first time I had shopped with this Company. Great products with quick delivery. Customer Services were also very good . My query was answered promptly.
October 23, 2026
Unprompted review
Lovely Lippy
I was purchasing this lipstick as I’ve had it before and luv it.
It only took a couple of days to be delivered from ordering it.
So I’m very pleased with this transaction. 🤗
October 29, 2026
Unprompted review
Great eyeliner
October 29, 2026
Unprompted review
Beautiful products
Beautiful products. Pencils are so soft and fluid. Mascara separates lashes really well but without clumping and being too thick.
October 28, 2026
Unprompted review
Effective quality products
Excellent colours , good quality profucts and easy to use
October 29, 2026
Unprompted review
helpful website and quick deliveryEasy company to deal with
helpful website and quick delivery
October 27, 2026
Unprompted review
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