sarah parry

Been in 3 draws first 3 tokens second time bronze prize popcorn hamper worth over £20 third time 25 tokens only been in 3 draws worth it

Deliver to Scotland instead of North Wales, not a delivery company that you can trust

To be honest I gave this a minus if I could I was supposed to receive a parcel to North Wales when my parcel was sent to Scotland. I am asking for a refund. It refused to give me it as I’ve gotta wait for this parcel to go back to the seller. I don’t think this is Right as it’s their fault not mine. really poor customer service not helpful at all.

Great company, older the lucky really good stuff good quality bags will definitely buy again

I have waited over four weeks to receive my order to be told on the day of delivery at 11 pm that my order will not be sent with no confirmation of when it will be sent as I needed these items for the Friday and they should’ve been delivered on the Thursday which I had arranged for someone to stay in all daythis is not acceptable. They will not let me cancel it as they say this order has been sent but still shows that it’s in the warehouse. i’ve explained that I’m going away and no one will be home to receive the order and all I get is they cannot cancel it. Would you like return or someone else can collect it for me? I’ll receive it for me but I have no one else to receive our collector. customer service will not get back to you would never use again

I am still waiting after four emails three weeks on i’m not receiving payment and no one has got back to me

I spent 3 hour with customer service past on to more than 5 people regarding being unable to order and item that was age restricted. I was told that my detail on my card were not the same as my Amazon account changed did not work blocked me did not work for my mother how detail were correct. I contacted they regarding this to be told to do this again after 20 time in two days told they there was a problem with systems. I was really fed up today and demanded that this be escalated to a complaint as 2 1/2 hours of explaining myself was unacceptable. Eventually after speaking to the last person they did say there was a problem with their system, but I’d have to wait over 24 hours which was this wasn’t good as Christmas Day was on the 25th and today is the 23rd. I was sent an email from my complaints to be told again the same bill as last time that they read from the book, I have cancelled all Amazon Prime subscription of goods I will be returning all Amazon items that’s are returnable I was offered £10 voucher which I will not need so I didn’t take it up as I will never be buying from Amazon again. I also will not be renewing my prime membership in August.

I purchased a coat and in less than one week of wearing noticed the stitching was coming undone. I reported this but no reply in 5 days of reporting when I was told 48hr. Now I only have a summer coat in winter. Due to no reason I will have to take this up with trading standers as I did not plan on spending £54 on faulty or seconds coat

Never payed me for the items that they sold that were marked as sold and gave or lost my other items that they offered me a voucher for this missing item at less than half the price that got for them. Don’t use it’s an con 2 payment and then con you

I signed up for the the one off membership and cancelled after having my Cv the same day you’ve taken nearly £30 out of my bank account with no authorisation you do not even recognise any of my email addresses to log in so what authorisation do you have in taking money out of my bank account scammers?

Blocked my card abroad no help at all from there customer service abandoned me in a foreign country with no money or help. The staff need sacked giving false information that my card was unlocked and then told that it was still locked I spoke to more than 4 people giving all wrong information eg just use Apple Pay were I told them that it does not in Japan for foreigners I was told that this is not true that I was wrong my advice is that they look into this information as Apple Pay DOES NOT WORK

When in the past I would’ve given starling five stars I cannot honestly say I would this time. I would honestly say that I would cancel my card when I get back home when on holiday I locked my card by mistake on the app it says to go to an ATM machine to unlock it after pressing the unlock button on the app. I did this and had problems in some stores using it so I contacted the customer service on the Thursday regarding my card not working in some stores I was told that my card doesn’t unlock and that it could be the fact that this Some stores do not use this type of card I said to the customer service advisor that had to use this card previously another store but it still was not having it on the Friday. My card was fine on Saturday. I had the same problem again. My card just declined. I contacted customer service to be told that my card has been locked since Thursday. There was no one on hand to help me unlock it to go to another atm even though I’ve been in three times I didn’t say that I already done this three times. I was told to use Apple Pay I know the customer service guy that we do not use Apple Pay for for news in Japan. I was told this was incorrect after trying to use my card on Apple Pay. I found it was correct. I was also told that the technical department would not be in till Tuesday I explained this was not right as I had a hotel bill to pay of £700 plus a train ticket and I could not draw more than £300 out in two days. This will not cover my expenses are basically sold that we couldn’t help I suggest use Apple Pay. It is now Tuesday and I still have not had any help in unlocking my card. The fact that I need to go to machine and press unlock which is not available in Japan I have been told this from the fourth person I have spoken to through customer service all give me a different information

As to your reply back that your customer service will be getting back to me? Your customer service Never got back to me I had no help of you When I was on holiday? You actually ruined my holiday as spent most of my chasing you about this card and worrying about money .I would never use starling again.

Purchased a coat for a Christmas present. When I tried to return this I was told that I had gone over the return date of 30 day. When they advertised this coat I was told that I could return after Christmas when I said this on there live chat I was then told that I had to return it in 11th January purchase in October as a Christmas gift. I am taking this up with trading standers would never purchase from them again

I have cancelled all subscriptions and will be returning all items that can be returned. Due to the lie regarding my order being delivered and the spending over 1hr listening to lies.

It’s been over four weeks now if not more I’ve sent emails regarding my missing items Every week. I’ve even sent pictures and I still have not had any information where my missing items are. It was offered £100 voucher for the inconvenience of this which does not cover the items that have been lost or stolen , which is over five items over £100 in value I also have been told that if I did not claim my items they were sent to charity, but I had not just sent these. They have had them for over two years no be told that these items have not been accepted to their website which they have been on for two years and because I have not replied to the email which they have not sent me any emails in two years and the two is that the absolved that they have been donated to a charity of their own which is totally wrong because I would’ve had them back I donated them to the charity that I work for not a charity of their choosing

It been Over the week now have I haven’t had no reply back regarding my items missing of over 5 items that they have had over a year and advertised to sell but now have lost them

Rubbish company purchased A nice and that was described in very good condition when it arrived it was dirty little sweat marks I wanted to return it back as I wasn’t paying for this and then I was told I would have a partial refund due to this fact I sent everything back now the sell is saying that they’re on holiday For one week but this is been more than one week and they’re still posting items to sell There is no support to be had by vinted other than that they can’t help me

I would give talk talk zero star customer service is poor the Internet is way below poor I’ve had five problems in the last three months with talk talk wouldn’t recommend them to anyone

Great and easy