Richard Keeble

Outstanding wheels and now my go to brand whenever I buy a new bike. 2 new sets already this year and exemplary performance which transform any bike.

Highly recommended 🙏

Fantastic bike, shipped quickly and at a great price. I've only owned my 4S a few months but already I've put 600+ miles on it in rotation with my other bikes.

Whilst not required, I upgraded the wheels to a set of Hunts and it's even better.

Truly horrendous. They sell fake watches but the really concerning thing is if I didn't have a genuine original to compare it to, I wouldn't have known. There were multiple and material differences on a watch that has a limited run of 300 pieces worldwide.

I expressed my strong dissatisfaction and they promptly offered a 20% discount which rose within a week to 50%, not something I'd suggest a genuine business selling genuine watches would do.

I remain out of pocket due to their lies that I am now pursuing through MasterCard.

Stay well away and if you've bought from them previously, endeavour to compare your watch with an original. Sadly, I'd suggest you'll be disappointed.

EDIT - in response to their comments, they too, like their watches, are fake. They are completely ignoring me now hence my escalation to MasterCard.

I recently ordered a pair of astro turf trainers that were required quite promptly. It was only after I had placed the order I was advised they would not be received in time.

In contacting Ntombifuthi at Sports Direct, all I received was barriers with no willingness to resolve my issues other than to call back again once the order was dispatched.

There was no ownership of the issues whatsoever - and this continued, even after I raised a complaint.

Sports Direct - great prices but we can see where your cost savings are being made! I'll be staying away thanks.

I ordered home broadband today and the switch date from my current provider didn't appear to transition across to the order. 2 chats later, 40 minutes wasted and I've got precisely nowhere apart from a request to call back when my order is live.

Disgusting and I have started to remember why I left 3 some years ago.

Update - thanks for the reply; that takes me right back to your contact pages. 3rd time lucky in the chat? No thanks.

Solid offerings, good value, a strong app and great customer service when called upon.

These guys genuinely want to resolve your queries as soon as possible, many businesses should strive to deliver like this.

That does unfortunately include Octopus EV 😁

Not good at all. No returned call in November - I'm still waiting - in relation to a (minor, but I think returning my call as promised is professional) issue with the vehicle but then when they arranged a video call to discuss my expiry/renewal options, they (1) didn't turn up to the call and (2) despite me asking what was happening, nothing!

Customers eh, overrated....

EDIT - issues since resolved, thank you.

Wow. Just wow. Most couriers these days often like to leave parcels in unsafe places, not provide delivery cards etc but this experience today was another level of poor.

The driver (who could not or elected not to speak) left a parcel at the foot of our front door which is on the pavement of a main road. Although it's a nice area, clearly this is risky and fairly likely to result in theft had I not been in.

To top it off, no delivery card was left as the driver felt just ringing the bell (and assuming someone was in) was sufficient AND it transpires it wasn't even a parcel for us, it was for a neighbour.

Trustpilot really should think about bringing in a zero star review.

Fantastic customer service, great value and high quality watches and super quick delivery.

Highly recommended.

Great until you need to speak to someone or have a claim delay with. Then it's a LONG waiting game - I've been waiting for 10 months and counting.

Read every aspect of the terms and conditions and small print. Despite communications clearly stating there would be no additional charges at collection, I was charged 35 Euros extra due to late arrival.

On review, it does state there may be additional charges if you do read every aspect of the terms and conditions however I didn't - at the time - feel I needed to as there was also confirmation of no additional charges.

Confusing at best.

Truly awful, I wish I'd read the reviews.

There was never any mention of a late pick up charge of 35 Euros when our flight landed at 10pm, to the contrary, it clearly stated no additional fees were payable.

The ride, arrogant and completely disinterested Abbycar agent advised that we paid it or lose the booking. Ideal on a late Friday evening when we were already miles away from the airport.

The response to our complaint has been just to ignore us, absolute cowboys.

Prompt service and responses to my recent health issues, Westfield are a great example of where the customer comes first.

I ordered roof bars for my car on the 6th October. I went on holiday the following week and had not heard anything on my return so followed it up with the store.

Communication wasn't great but ultimately they told me - more than 3 weeks after I had placed my order and when I was chasing them up - that they no longer sold the roof bars I had ordered and my order had been cancelled. I asked why I wasn't told to which there was no kind of empathy shown.

As this was me chasing them, I raised a complaint due to poor customer service. The complaint has been looked into and promptly closed with an apology confirming the roof bars are no longer sold or in stock.

This isn't great but can happen however earlier today I had a link pop up on Facebook for the exact same bars (I checked the product number to confirm). When I then followed the link to Go Outdoors, not only are they still sold and in stock, they actually have 3 at my local Go Outdoors (Bury) where Ben confirmed they no longer sold them.

Go Outdoors had an opportunity to put this right but chose not to. Very poor.

UPDATE TO GO OUTDOORS RESPONSE - I already dealt with the Customer Services Team, they are the ones who dealt with my complaint and provided the above, clearly inaccurate, information. Another lazy response as expected.

We recently had our Christmas lunch at the Harvester in Bolton (by the football stadium) and it was excellent.

Fantastic food, great service and a very pleasant experience throughout.

A great pen at a great price and prompt delivery.

Recommended, will use again.

If there is any sort of issue, they are completely disinterested and hide behind their 'well-defined policies' that they 'cannot deviate from'. Their exact words.

Stuck in 1983.

I purchased 2 watches in a few days and both were sent promptly with good communication throughout.

I had an issue with an expensive bike light purchased from Halfords which was made worse by a second similar light going faulty shortly afterwards.

Having tried to deal with a member of the Bury store team and receiving poor service, I escalated the issue.

I can't speak highly enough of Rachel in store today. She was understanding and receptive of my issue and quickly resolved it with minimal fuss.

There should be more Rachel's in this world, thank you once again 👍

Simple and straightforward to book, easy to pick up, a good value vehicle and all round hassle free.