Rimma H

​I have purchased from this website a few times and I’m satisfied. The only thing is that customer service doesn't respond as quickly as I'd like.

It’s a shame I can’t attach photos here. I ordered a nightdress in a lovely lavender color, but what I received was shoved into a bag in a crumpled heap. If you could see this awful color… and it smells, too. PS in the beginning 2024 they didn’t refund me about 400 SEK for a return, claiming they “couldn’t find” my item in the return package.😳

I had the first SSS Cat and it worked. But here’s the annoying part: every time you turn it off, it sprays at least twice. I’m guessing the designers spent ages on this “feature” but didn’t explain why. Probably just to make the canister run out faster.

Technology has moved on, so buy the new model and throw the old one away. I did. The first replacement didn’t work at all and had to be exchanged immediately. The second one only works if you wave your hand 5–10 cm away—and completely ignores my cats. It doesn’t see them at all.

I especially regret spending money on this as I’m in Sweden, where the device costs significantly more. Total waste.

Jag är nöjd. Tackar!

I tried the device during the trial period, and while I had to return it, I want to share my experience. I suffer from long-standing, severe insomnia and very fragmented sleep, after 23 years on psychoactive medications that left my nervous system deeply affected.
I realize my condition is very challenging and my profile may not be the best fit for this device. Still, I noticed a small but positive improvement during the trial and truly wish this technology had existed years ago.
After weighing the effect versus the cost, and being on a disability pension, I decided to return the device.
I also want to highlight your exceptional customer service—thoughtful, attentive, and professional. I am very impressed and grateful, and I hope your research helps many people.
Thank you again.

I want to leave a positive review. Very fast customer service. I had to cancel an order, and customer service was very friendly and helpful. Later I ordered another hair mask — the delivery wasn’t very fast, but it was New Year and the shipment was from Germany. The price was great, the product is wonderful, and the delivery was free, which I really appreciate.
I’m satisfied. Thank you, and I wish the website continued success!

Jag skulle vilja välja er som leveranssätt varje gång. Tackar!

I placed a tiny Black Friday order — a jumper and a pair of trousers. The trousers arrived with dark pigment streaks, a bold reminder that this brand’s quality is outright garbage. I buy their clothes only to lounge at home, and even for that, these trousers were a disaster waiting to happen. The thought of washing them made me shiver, so I requested a return.

I sent customer service photos of the defective trousers. They agreed, sent a return label — and immediately deducted the shipping fee from my refund. Brilliant strategy: send broken products and make the customer pay for it. Genius.

I wrote back. Their next move: a new label… for the jumper, again deducting return shipping. Apologized? Barely. Another label came, same story. Round and round in a Kafkaesque nightmare. Each time, I hoped for a hint of basic competence. Spoiler: none appeared.

I’ve been an online shopper long enough to earn a black belt in patience and savvy. And yet, this circus is only the second time I’ve seen incompetence mixed with such sheer, unapologetic audacity. Checking their Trustpilot reviews? Horror story confirmed. How this company is still breathing is a mystery.
Normally, I pick my battles. But Stradivarius is fighting over 29 SEK with the ferocity of a dragon guarding a treasure hoard. To them, my 29 kronor is trash — utterly worthless. But their 29 kronor? Sacred money, defended as if it’s the crown jewels, like the fate of the universe depends on it. Their business model: ship garbage, gaslight the customer, cling to their 29 kronor like a life-or-death mission. Conscience, decency, basic human standards? Never heard of them.

lovade att leverera på en viss dag, "lastade på bilen", men levererade inte. Leveransen kom först dagen efter

Unfortunately, the device turned out to be ineffective in my case, even though my expectations were quite modest. I must say, however, that my insomnia is a very serious, long-standing, and deeply rooted problem.

I want to compliment your customer service team — they kindly offered to extend my trial period, and when I eventually decided to return the device, the refund process was the fastest I could possibly imagine.

I wish your company continued success and thank you sincerely for the opportunity to try your product.

Best regards.

I often receive online orders with minimal wrapping — and I’ve never complained. But your packaging was on a completely different level. It was nonexistent. A postal box, some crumpled brown paper inside, and my tiny eyeliner buried somewhere in that mess. It gave off a total anti-cult and anti-beauty impression. I’ve bought potatoes that were packaged more aesthetically.

Kanon! Tackar!

Kanon helt enkelt !

Jag är nöjd med Bring. Tackar!

Your support works great! Good job, Angela. Thank you!

Jag gjorde två beställningar i 2023 och 2024, varje gång väntade jag 10 dagar och efter många samtal makulerades både mina beställningar eftersom varorna var slut i lager.

Hi! Det är en riktigt PINA åka utan bill till Sticklinge. Jag tappar lust att köpa nåt i Sephora nu.

Låt mig välja leveransställe nästa gång för att det är en pina att ta en bus till Sticklinge!!!