James D

Just what I needed. Reasonable price. Prompt delivery

Booked a ‘pick up on drive’ MOT and full service. Received the car back in only a few hours (speediest service is ever experienced). However, the service indicator hadn’t been reset, the service book had only a tenth of the full service check list ticked, the completely useless right windscreen wiper that I needed to replace, was given a full bill of health and it was very clear that a service hadn’t actually been done. I called Kwik fit and asked if they could do a service and check if one had just been done and they said yes. So I called the AA and explained the situation and that I was going to go to Kwik fit to prove no service had been done. The AA convinced me to wait while they investigated. I had to chase multiple times and finally 2 months later I received an email from the AA to say, they have checked and can see the records say I had a service so there’s nothing more they can do! They could have said this when I initially contacted them as there was no more investigation involved. Instead they conveniently made me wait 2 months so that it’s too long for Kwik Fit to prove it was missed. I went with this service as I thought it would protect me from cowboy garages but the AA just act as a legitimate front without doing anything to ensure even basic quality. A shocking service from a company that I expected better of.

Booked same day on the drive wheel change. Called an hour later to make sure everything was going through ok as it was my mums birthday the next day so I needed the car to go to see her. Was told it was small fine. A few hours later i receive an email to say someone tried to call me and to call back. That was a lie as I had my phone on loud and on the desk in front of me, with full signal, and no one called. I called to ask about the email as soon as i saw it at 6pm - 2 hours before the end of my window - and was told it couldn’t be done today due to stock (if they had actually called they could have given me any stock). That was the case now so I paid about £30 extra and was promised it would be in the morning the next day. I get a text to say 8 to 1 for the window so I call in the morning to check it’ll be before 12 and they confirm it will be. Then I call at 1 o clock as they still haven’t arrived and someone finally comes and is gone by around 2.30. Everyone I dealt with was professional but what an apauling service. I missed most of my mums birthday and if I hadn’t been given so many broken promises, I would have just gone elsewhere. But this company and service put profit above even basic adequacy. If I pay for a same day service, that’s what should happen. If im given an apology and promised it will then be done by 12, having it done by 2.30 is just mean. I managed to get to my mums for 3.30 pm and apologise for missing most of her birthday. I love Kwik fit in person but this mobile service is not fit for purpose.

I have been a first aider at work for my teams area for years so have known about the benefit of AED's forever. I have always wanted one but my wife thought the initial expense (thousands) and then replacements (more thousands), were too much for us to afford (she was definitely right). I found this company on google and the pricing and lack of strings attached, seemed almost too good to be true . So glad I decided to risk it - the company has been perfectly efficient from order to delivery to follow up calls. 10 out of 10 for service and would highly recommend as for the small monthly price it could be a literal life saver.

Excellent from start to finish. Ordered and got it fitted within a couple of days. Hassle free. Painless. And then the fitters arrived and we’re extremely courteous, fast and TIDY. Could not have asked for more and would 100% recommend.

Having to shield due to bad health so can’t go into garages etc. So glad I found this fantastic company. I didn’t know what my cars issue was so i initially booked for more expensive work but they contacted me and suggested a lower price option would solve my issue - and it did. That’s how you make customers for life and I’ll definitely be using them moving forward.

Updated at bottom:
I usually get glasses from either Spec Savers or Vision Express so maybe I had too high expectations but I'm very disappointed with the quality of these glasses. I opted for Tommy Hilfiger designer frames with lenses with blue coating as I use them for work mainly (also watching TV) but the blue sheen is so strong that I can ALWAYS see a faint blue reflection of my eye balls in my lenses. I've opted for blue coating with Vision Express and Spec Savers since that was available, and never had glasses that reflected my eyeballs!
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Update:
Glasses Direct reached out to me and did everything possible to resolve the situation. In the end they arranged to replace my glasses with non-blue tinted ones and those are the ones I'm now using. Still not the best lenses compared to Vision Express but reasonably good value for money and excellent customer service.

Very fast service but they forgot to do the tire wash I paid for (quickly refunded after calling customer service)

Amazing! I have spent the last 8 months trying to find someone to remove a mattress and not charge £150+. I found Clearabee one day and the next my mattress was gone. Fast, efficient excellent company - will use again in the future. (they were so fast and efficient that I thought it must be a fake company but they arrived first thing next morning and were great).

Great bed, great customer service, great delivery and pickup service. Couldn't fault them at all.

We went to the Hanley store after visiting DFS. The difference was astounding. In DFS, because they work on commission, we felt like we were at a cattle market and couldn't walk five feet without someone new approaching us. In Sofaworks, after a brief and friendly greeting, the staff stayed away and let us browse at our own pace. Once we'd picked a lovely three seater, Josh was extremely helpful, efficient and friendly and should be commended. We'll definitely be recommending Sofaworks to any friends and family from now on.

Needed to query a delivery so tried Yodel's webchat - got answered straight away by someone called Dominic who answered my queries without delay or fuss. Great service.

Surprisingly great service. Good price and super fast delivery. It's a shame more sites aren't this good

Easy, fast and hassle free. Been with other phone buyers and mazooma are far and away the best