Jason O'Leary

Placed an order for Nintendo eShop voucher. Took longer than the email stated but received the code after I reached out.

Quick. Easy. No fuss. Was able to confirm with BankID and then the packet was delivered the next day.

There were some delays to the delivery that were not explained, just a new date added. I received the package this morning. Still within the delivery time frame.

Limited selection. Since the separation of the allbirds sites the Nordics page has raised the prices.
Customer Service do not respond to emails. (Two months radio silence)

Snuck payment protection insurance on to their loan without my prior knowledge. Will not refund.

Claimed their insurance was cheaper than the one linked with a loan. What they didn’t explain is that the loan had insurance already on it. Had to fight to get money back.

New distribution in Europe means the EU website no longer delivers to Sweden. The Nordics website is now more expensive than the rest of the EU with very limited selection and ZERO customer service. No other region can assist me explaining that I need to reach out to the Nordics help email. They have not responded since July.

Alex has been an absolute lifesaver! He’s been incredibly patient and understanding, listening to my long history of problems that still bother me. During our visit, he gave me instant relief from my hip and lower back pain, and he even gave me some treatment to continue at home. As our sessions go on, my treatments at home are becoming more comprehensive, and I’m noticing less pain in the areas that are bothering me. In turn this is definitely helping lift my mental state.
Fantastic work.

No space in my local pick up point and so DHL decide to drop it off at a location that not even a local pick up store.

Items all arrived in good time and packed very well. Would certainly use Proshop again.

Every time I have a delivery with this company my heart sinks. It is always sent to a pick up point. I have moved house recently and thought they just could not deliver to my old address but once again they have delivered to a pick up point. With no contact with me. I would always avoid this company.

Although initially pleased with this company I am now being chased by Fedex to pay import taxes on my personal items. I have provided flight information for my flight a few months ago and as many receipts for personal items that I could manage. I had trainers that were shipped that I bought years ago that did not have a receipt. Very frustrating as everything was ok'd before the shipment was collected.

Moving from London to Gothenburg as an Irish EU Passport holder I was able to move to Gothenburg as I met all the current requirements to travel. The ground staff would not even check me in saying all British citizens were not able to travel. Waving my EU passport at them and my filled out Government form meant nothing. Even showing them the latest entry requirements on the polisen.se website did not help them understand. The supervisor walked off to speak with border control and was gone for 50 minutes. I was left there stressed and shaking wondering what was happening. He eventually let me through saying I would have to wait and see at the other end what would happen (I was allowed through as I am an EU citizen). Your staff need to be kept up to date with every change. This was a very stressful experience and making me feel like I was in the wrong. Certainly won't be rushing back to travel with your airline.

I was moving from London to Gothenburg and after my partner had a successful experience shipping his bike I decided to use the same company. I ended up going for the expensive extra large box so that my bike could easily be stored, only needing to remove the pedals and turn the handlebars. There was so much space in the box that I was able to store my pannier and bike pump as well. I even got my yoga mat in there as well as 'padding'. I was wary sending my bike in such a large box and looked up ways to protect the bike. Covering the gears and using pipe insulation where possible. I had to assist the DHL pick up as it was only one person who turned up.
My partner was the contact for receiving the parcel and continued to get text updates as my bike progressed on it's journey.
The bike arrived a day early, which was nice and no damage. Thanks.

I booked a test for their Heathrow location. All staff very helpful and wave your car to the correct location and bay you need to be in.
Arrived 10 minutes early for my slot. You're put in a queue and they then release you all for the allotted time slot. From there it only took 6 minutes to drive up to the bay and have my swabs taken. I got the results in 5 hours. They did say it usually arrived by 10pm that night but they give a window of 48 hours just to be safe. Cost £80 with proof of my flight, but well worth it for the ease and speed. Thank you.

Firmware updates have destroyed a perfectly working Fitbit Ionic. Fitbit will not replace nor repair an out of warranty device.
In their communications with me, they recommended I just buy a new Fitbit. No thank you. After 7 years using your devices I will export all my data and move on.