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Zilocar Reviews 

302
•
TrustScore 4.5 out of 5

4.4

Car Dealer
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Review summary

Created with AI, based on recent reviews

Evaluating 281 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the comprehensive vehicle history reports, stating that the detailed insights and valuable data make navigating used car purchases much easier and save significant time. People also emphasize the affordable pricing structure, noting that the subscriptions offer fantastic overall value and reasonable costs compared to competitors. Some reviewers were not happy with the platform, mentioning that specific reports lacked vital maintenance history or contained incomplete data. These users felt that missing service records and occasional inaccuracies limited the overall usefulness of the tool for their specific needs.

What people talk about most

Product

People report overwhelmingly positive experiences with product, finding the vehicle history reports... See more

User experience

Reviewers mention positive feedback about user experience, noting that getting started and checking out is... See more

Price

Reviewers highlight ambiguous aspects of price, sharing sharply contrasting opinions on the value offered.... See more

Service

Customers had ambiguous experiences with service, reflecting a wide range of opinions. While some reviewers... See more

Value for money

Consumers find value for money to be positive, highlighting fantastic pricing and great savings on vehicle... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Update: Zilocar reached out to me and helped me cancel my subscription. So other than this issue, the service and product they provided was very good. The info I received from Zilocar was decent, a... See more

Rated 5 out of 5 stars

First, I did some research to find which companies were the best and why and did some comparisons as to my needs for shopping for a used car . Since i was beginning the whole process I knew I would... See more

Rated 5 out of 5 stars

I’ve been searching for a reliable truck to purchase for a move across the country. Sellers tend to post limited descriptions on ads. Zilocar has enabled me to research further into my options without... See more

Rated 5 out of 5 stars

While I was test driving cars I was also able to use zilocar to find out all the information about the car. One vehicle in particular was supposed to be 26k miles but zilocar showed the odometer had b... See more

Company details

  1. Car Dealer
  2. Car Service

Written by the company

Zilocar is a U.S.-first automotive data platform built for people who refuse to gamble on their next car. Start with our free VIN lookup to confirm make, model, trim, and key specs instantly. Upgrade to a paid vehicle history report and tap into a nationwide well of DMV, insurance, auction, and maintenance data—everything from accident severity to odometer rollbacks. Our clean, mobile-ready UI distills thousands of data points into clear insights you can act on, whether you’re a weekend shopper, a professional dealer, or a fleet manager. With Zilocar, transparency isn’t an add-on; it’s the product.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

302 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(302)

278 reviews in the last 12 months

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Rated 1 out of 5 stars

Carfax shows vehicle has 2 reported…This shows 0

Carfax shows vehicle has 2 reported "minor" accidents to front end which were verified by physical inspection. This report shows no accidents!!! Waste of my time and $$$. I recommend sticking with Carfax. I ordered all three reports. Carfax, AutoCheck and this shit.
I WANT A FULL REFUND!

21 August 2026
Unprompted review
Zilocar logo

Reply from Zilocar

Thank you for taking the time to raise this. Accuracy is something we care deeply about, and we want to understand exactly what happened with your report.

Please reach out to us at hello@zilocar.com with the VIN you checked. We'll review the records personally and make things right.

Rated 5 out of 5 stars

I've been searching and researching…

I've been searching and researching trying to find a used vehicle which is a miserable experience. I used Google yo help me find someplace to be able to track information by VIN and trustpilot showed up. The information was extremely helpful and I have a new "used" car now.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

The experience was great

The experience was great. The amount of information provided well exceeded what was provided through carfax. Will easily return when the need arises again.

16 August 2026
Unprompted review
Rated 1 out of 5 stars

I just put 3 vin numbers in and the…

I just put 3 vin numbers in and the history report came back clean...no accidents on 2 of the reports. I have carfax and autocheck from the dealers I went to see the cars at. The 2 cars have minor damage on the other reports. I think this a total scam. Please do not use this service.

13 August 2026
Unprompted review
Zilocar logo

Reply from Zilocar

Thank you for taking the time to raise this. Accuracy is something we care deeply about, and we want to understand exactly what happened with your reports.

Please reach out to us at hello@zilocar.com with the 3 VINs you checked. We'll review the records personally, and make things right.

Rated 1 out of 5 stars

Surprise subscription! Know what you're getting into...

Signed up for a month so I could look up multiple cars while searching for a new vehicle. Based on the checkout page, I thought I was signing up for ONE month. Apparently not. Apparently they signed me up for a subscription even though I received no email saying that. I even looked for that language when I was checking out. If it had been clear a month meant a recurring subscription, I would have cancelled immediately because I only needed the ONE month. Now, five months later, I'm just seeing the recurring charges on my credit card. Such a scam. I was so happy with the service until I realized they were secretly sucking money out of my account. What a joke.

10 August 2026
Unprompted review
Zilocar logo

Reply from Zilocar

Dear Erica,

Thanks for the honest feedback.

To be clear, the monthly subscription terms are shown on the checkout page before payment, and renewal is how the plan is set up. That said, we never want anyone paying for a service they're not using - so we hear you, and we want to make this right.

Please email us at hello@zilocar.com with the email address on your account. We'll pull up your details, cancel the subscription, and talk through the charges directly. Let's get this sorted.

Rated 5 out of 5 stars

When your car search resembles looking through a hay stack

The vehicle report from Zilocar was the most comprehensive report I looked at and was the basis for making my picks for actually going out to see them.
I saved a significant amount of time and mileage this way. I found the Zilocar report brought out details other reports missed. I found my “needle in the haystack”.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

The reports are excellent

The reports are excellent. Very comprehensive and I especially like the fact they comb several services, including Copart, and will put the pictures of any auctions they find. Super helpful if a rebuilt title is something you'd consider.

11 August 2026
Unprompted review

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