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THIScar Reviews 

382
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, professional staff and the exceptionally efficient service, noting that vehicle transactions are completed smoothly in under an hour. Consumers also appreciate receiving fair and reasonable cash offers for their cars, finding the overall user experience much simpler and less stressful than dealing with traditional dealerships. However, some people mentioned that they felt rushed during their visit or received lower price offers than they originally expected. A few reviewers also noted having to wait for some time before meeting with an agent due to busy schedules.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their welcoming attitudes, professionalism, and... See more

Service

Reviewers mention positive feedback about service, highlighting an efficient and smooth experience when... See more

User experience

Customers report a high level of satisfaction and positive experiences with user experience. Reviewers... See more

Price

Clients share positive opinions on price, consistently describing offers as fair, reasonable, and competitive... See more

Value for money

Users describe positive interactions with value for money, consistently reporting fair and reasonable offers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We sold our 2001 Xterra here and the experience was great. THIScar gave us a much better offer than other places and the staff, Ben and Genesis, were super helpful and professional. I was concerned be... See more

Company replied

Rated 5 out of 5 stars

Fast, competitive and easy transaction. Great experience. They were one of 4 Kelly Bluebook dealers to give an instant cash offer for my car. They offered an interim buying price online that was $1000... See more

Company replied

Rated 5 out of 5 stars

Sherelle provided me and everyone else with excellent service. She was attentive and thorough throughout the entire process. I was in and out in less than an hour. Manny was able to beat my CarMa... See more

Rated 5 out of 5 stars

It was absolutely wonderful working with Ben and Genesis at This Car Kingwood! Everything went so smoothly and seemlessly. We were very happy, as it was an easy process for Ben to evaluate our car and... See more

Company replied


Company details

  1. Car Dealer

Written by the company

THIScar is a modern, fixed price, pre-owned vehicle dealership that obsesses over removing the tension and anxiety typically associated with buying or selling a vehicle. No old school dealership practices here, just upfront, honest and transparent pricing on every one of our quality inspected vehicles. We sell cars locally as well as globally. We have thousands of satisfied customers all over the globe and we would love the opportunity to help you buy or sell your next vehicle as well. THIScar is committed to eliminating the stress of the automotive transaction by focusing on customer satisfaction and providing a seamless, trustworthy platform for acquiring or parting with vehicles in Texas and beyond. Visit us at thiscar.com and see what we're all about! Welcome to THIScar! For Buyers: • Online Shopping: Browse and purchase a wide selection of quality used vehicles from the comfort of home. • Upfront Pricing: Benefit from fair, no-haggle pricing clearly displayed on every vehicle. • Quality Assurance: Every vehicle undergoes rigorous, multi-point inspections for mechanical and cosmetic quality. • Financing: Access streamlined online applications for instant pre-approval for auto loans with competitive terms. • 30-Day Exchange: If the car isn't a perfect fit, you can exchange it for another vehicle from our inventory. • Transparency: Detailed history reports are provided for every car. For Sellers: • Fast Cash Offers: Get a competitive offer for your car within minutes using market-driven data. • Any Car Accepted: We buy all years, makes and models. We do not buy vehicles that cannot be driven under their own power. • Convenient Buying Centers: Located throughout the greater Houston area, THIScar staffs our buying centers with professional auto appraisers who buy cars for a living. No pressure and no games. Just fair market values. • Hassle-Free Process: Enjoy a simple, stress-free selling experience with quick payments and no hidden fees.


Contact info

4.8

Excellent

TrustScore 5 out of 5

382 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(382)

240 reviews in the last 12 months

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Rated 2 out of 5 stars

Dont by the aftermarket Warranty- you can get better for thousands less

Going in the door, everything’s looked real together good vibe from the sales people and everyone that worked there. Price of the car I don’t have an issue with it.
But they will get you on the backside if you’re not careful. They’ll hit you at a high Finance amount and they’ll stick you with extras. You don’t need like 700+ dollars for key Warranty.. and $4500 for a Warranty you can buy for $2500 with less deductible

Do your research and don’t make any decisions you’ll regret because once you sign that dotted line getting things back in line is not that easy
I’m refinancing now with my Credit Union for half the interest amount saving myself hundreds of dollars

5 September 2026
Unprompted review
Rated 5 out of 5 stars

10/10 Recommended

Sherelle provided me and everyone else with excellent service. She was attentive and thorough throughout the entire process. I was in and out in less than an hour.

Manny was able to beat my CarMax ew

29 August 2026
Rated 5 out of 5 stars

Great experience with THIScar

Great experience with THIScar. The entire process was straightforward, transparent, and much easier than I expected. They gave me a fair offer for my truck, explained everything clearly, and there was no unnecessary pressure or runaround. Once everything was finalized, they handled the paperwork and payment efficiently. I appreciated being treated professionally and respectfully throughout the process. If you’re looking to sell your vehicle without dealing with the hassle of a private sale, I definitely recommend giving THIScar a shot.

28 August 2026
Rated 5 out of 5 stars

Simple easy experiance

Simple easy to deal with and received a fair price, yes I could have waited and researched perhaps for a better offer but my time was to valuable so the offer was justified. It was a win win for all parties involved.

Thank you.

24 August 2026
Rated 5 out of 5 stars

Great Cust XP...

Although my final offer my 2014 Honda Accord was less than the online offer, I had a pleasant customer experience. I walked in and was greeted with a smile and the staff was awesome! I missed a couple of set appointments, but they honored my walk-in. My vehicle was appraised within 30 minutes. I walked out with a check in less than 2 hours! I highly recommend ThisCar. Thanks!

20 August 2026
Rated 5 out of 5 stars

I highly recommend THIScar!!!

I appreciated that THIScar was upfront about everything, from buying to selling a car. The employees were friendly and not hard-sell. I happened to go there to sell my car, and I was very pleased about the whole transaction. Everything went smoothly, and I had a check in my hand in just a few minutes!!! I highly recommend THIScar whether you are looking to buy a car or sell one. It’s a great place!

20 August 2026
Rated 5 out of 5 stars

I had a wonderful experience selling my…

I had a wonderful experience selling my car to this company. The entire process was easy, smooth, and straightforward from start to finish. I dealt with Manny & Cherelle, who were professional, friendly, and I never felt pressured or rushed. They made the process much easier than I expected. I felt like I was treated fairly. I would definitely recommend this company to anyone looking to sell their car. Great customer service and a great experience.

19 August 2026
Rated 1 out of 5 stars

I did not like the rushed service we…

I did not like the rushed service we received and I know the prices offered were bogus for the quality of car we brought in per the man who made the offer. It was my daughter’s car so she made the decision to sell. My uncle trades cars and buys them same as your company and I know he will make way more on the car then he offered.. your company is nothing but a pawn shop for cars but acts on the pretense that you offer realistic prices for cars.

7 August 2026
Rated 5 out of 5 stars

Outstanding Experience!

Outstanding Experience!
I have to thank Eric Lopez and Ben Arthur for making this experience of selling my car outstanding! Friendly, patient and very helpful! I would definitely recommend going there first when selling your car! I am glad I found them!

5 August 2026
THIScar logo

Reply from THIScar

We appreciate the kind words x2!

Rated 5 out of 5 stars

Outstanding Experience!

I have to thank Eric Lopez and Ben Arthur for making this experience of selling my car outstanding! Friendly, patient and very helpful! I would definitely recommend going there first when selling your car! I am glad I found them!

5 August 2026
Unprompted review
THIScar logo

Reply from THIScar

We appreciate the kind words!

Rated 5 out of 5 stars

Provided professional service would recommend

They were honest about what they were doing up front. Transparency is important I had a very bad experience prior to coming to them. The staff was respectful and made the process quick and processed the transaction professionally. Better than going than dealing with a dealership.

3 August 2026
THIScar logo

Reply from THIScar

Thank you for your amazing review! It was a pleasure serving you. We'll be sure to pass your kind words on to the team.

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