Everyone was super helpful, don’t remember managers name, but he was great. Joe our sales person, listened to what we were looking for and helped us find the right car. Our 3rd time purchasing fr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About DriveTime Car Sales
Written by the company
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
7457 E. Hampton Ave., 85209, Mesa, United States
- (888) 290-0148
- approvals@drivetime.com
- www.drivetime.com

Discover DriveTime
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Emily was awesome
Emily was awesome. I was feeling so defeated and she remained calm while I was on 100.... She kept reassuring me that she was not trying to force me into something that I wouldn't be happy in, and low and behold the PERFECT car came in. The same exact car that I had in 2021, but in 2025. Thank you Emily for your sweet personality and patience.
No hassle experience whatsoever
No hassle experience whatsoever, it said I was approved online and when I got there I really was, the salesman was the best ever...so polite and helpful, very knowledgeable and gave 110% helping me purchase the car but was never pushy at anytime ! Highly recommend !
Just like the commercial states the…
Just like the commercial states the price you see and your down payment is actually that price . Staff was exceptional a seamless buying experience I truly will recommend Drive Time to everyone
Friendly professional and loved Louis…
Friendly professional and loved Louis energy.
Would recommend Drive time. I worked at Adesa Suto Auction for 19 yrs and learned about Drive time when Carvana bought Adesa.
Glad I made the choice to buy from them.
This is such a great place to buy a…
This is such a great place to buy a good car, very good customer service and very good car! Highly recommended!!!!A+++++++
Victoria was a beast
Austin was amazing
Austin was amazing ! He really listened to me and assisted me in finding the perfect vehicle
Reply from DriveTime Car Sales
Great Experience
Lashana D. was great from start to finish, she was very professional and polite. I would highly recommend her and Drive Time
Reply from DriveTime Car Sales
Thank you Omar
Thank you Omar - I am so happy with my new car. You are the best!! This is my 3rd car with you all and its always been such a great experience.
I purchased a vehicle from the…
I purchased a vehicle from the dealership in West Ashle October 18, 2025, and after about 2 and a half months the engine light came on and had to get it serviced. Not even a month later issues again and the truck was down February 23 - May 18 2026 due to not having enough funds for repair and none of my issues were covered under warranty. Now 2 months later this week July 20, 2026 I was informed that there was more major repairs now needing to be done and warranty does not cover again. I need help.
Reply from DriveTime Car Sales
I would recommend Drivetime to anyone
I would recommend Drivetime to anyone! I was helped by Jubert and he was fantastic in every way. I am driving off the lot with a wonderful vehicle because of him. If you need a vehicle quick, simple, and easy then this is the place for you.
Worst experience ever
Went there with an appointment to see a particular car, appointment was made Saturday morning and the appointment was Monday. The car was gone. Then the manager tells me I needed a co-signer by the way she was rude. So I call someone send a Lyft to get them there and she said she had to have a license, which she never said and was still very rude. Needless to say I wasted time and money I would not recommend going to the one in Winterville, Nc until they find new management because the customer service was horrible. There is now way you shouldn’t tell someone everything they need to know beforehand
Reply from DriveTime Car Sales
Larry is the best
Larry is the best, if you go here ask for him to help you, he makes it easier and faster, left happy, give this guy a raise
Reply from DriveTime Car Sales
Travis Smith At you West Palm Beach…
Travis Smith At your West Palm Beach Dealership, Was Excellent in meeting my Purchase need. Very Informative and Knowledgeable of the vehicle I was interested in. Made my experience with Drive Time a memorable one. I would definitely refer friends and family
From the time I walked in I was greeted…
From the time I walked in I was greeted and felt welcomed. I knew who I wanted to speak with and he was there on the spot! William @ Stone Mountain was the BEST! He was very welcoming, professional and helped me throughout my purchase! He answered any and all of my questions on top of us having conversations about life. His coworkers also greeted me on the spot even though I did my process with him! The whole environment was good and I appreciate the whole process and recommend anyone near or not that far to visit that branch in Stone Mountain! I drove from Athens (hour and half commute) but it was well worth it. Thankyou William for being a gentleman and having an amazing spirit! Brandi P.
Joanna was what made our experience so…
Joanna was what made our experience so nice.
She was so patient, nice and made us feel comfortable. We had no idea what we wanted but she made it so easy. I would recommend going here and asking for joanna
This my second time buying a car from…
This my second time buying a car from drive time. Mrs Debbie and the stuff was very helpful and courteous. They made you feel welcome the minute you walk in the door.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.