Rollx Vans Reviews 

213
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the helpful staff members for their exceptional friendliness, patience, and deep knowledge when answering questions. Reviewers often mention that sales representatives make great efforts to ensure every detail matches their specific mobility needs. Consumers consistently emphasize the outstanding quality of the wheelchair-accessible vehicles, noting how reliable conversions improve daily life. People also appreciate the smooth and straightforward transaction process, which makes purchasing an accessible vehicle completely stress-free. Many buyers feel deeply reassured knowing that dependable service and ongoing support will remain readily available whenever needed.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing everyone as welcoming, knowledgeable, and patient.... See more

Product

Reviewers express strong satisfaction and appreciation regarding the product quality and accessibility of the... See more

Customer service

Customers consistently note positive experiences with customer service, praising representatives for being... See more

Service

Customers had positive experiences with service, highlighting the helpfulness, knowledge, and professionalism... See more

User experience

Users describe satisfaction with the user experience, highlighting an outstanding journey from beginning to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ROLLX has been a fantastic company that I’ve worked with for over 25 years. They helped me find my first adapted vehicle back in 2001 and provided an additional one several years later. They have been... See more

Company replied

Rated 5 out of 5 stars

I am a disabled vet and this is the first time getting a wheelchair vehicle. I had been going back and forth on different web sites and requesting information, but Rollx was the first to contact me an... See more

Company replied

Rated 5 out of 5 stars

I got a quick response regarding my inquiry. My questions were answered to my satisfaction so far. I have yet to receive my vehicle, but so far, I feel confident that I contacted the right company for... See more

Company replied

Rated 5 out of 5 stars

Steve Strain was so gracious and accommodating to our needs and many questions. I believe he has found the perfect vehicle for us which should make life much easier. We are thrilled to work with Ro... See more

Company replied


Company details

  1. Car Dealer
  2. Car Accessories Store
  3. Car Manufacturer

Written by the company

Rollx Vans is a leading provider of wheelchair accessible vans, proudly serving individuals, families, caregivers, and businesses across the United States. We specialize in new and used handicap vans, featuring our own high-quality, factory-direct Rollx wheelchair van conversions. By designing and manufacturing our conversions in-house, we maintain strict quality control and deliver dependable, affordable accessible vehicles built for long-term reliability. Our inventory includes both side-entry and rear-entry wheelchair vans, as well as ADA-compliant commercial wheelchair vans for transportation providers, healthcare facilities, churches, and organizations. Whether you’re looking for a personal use mobility van or a fully compliant commercial solution, Rollx Vans offers options to fit a wide range of accessibility needs and budgets. We make the buying process simple with competitive pricing, flexible wheelchair van financing, trade-in options, and nationwide delivery. With decades of experience in the mobility industry, our knowledgeable team is committed to transparent guidance and exceptional customer service. At Rollx Vans, our mission is to help customers regain independence and freedom through safe, reliable, and professionally engineered wheelchair accessible transportation solutions.

Satisfaction Guarantee at Delivery

Satisfaction Gurantee

We want you to be thrilled with your wheelchair accessible van purchase. That’s why we offer a 100% money back guarantee at delivery if our customers aren’t full satisfied with their wheelchair accessible vehicle. It’s also why we offer the longest lasting, most reliable minivan or full size van on the market backed by the best structural warranty in the industry – 7 year/unlimited mile warranty! We know that you will love our wheelchair vehicles, that’s why they come standard with the Rollx Vans guarantee.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(213)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dan the salesman

Dan the salesman, no one could ask for a better salesman.

17 August 2026
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Reply from Rollx Vans

Thank you, Dave, for your kind words! We’re glad to hear Dan provided such a great experience. We’ll be sure to share your compliment with him. Thank you for choosing Rollx Vans! 🚐💙

Rated 5 out of 5 stars

Great so far

Great so far. The staff has been wonderful. Can is getting modified so not sure on that part yet.

6 August 2026
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Reply from Rollx Vans

Thank you, Brian, for your review! We’re glad to hear you’ve had a great experience with our team so far. We appreciate your trust in Rollx Vans and look forward to completing your conversion and getting you on the road! 🚐💙

Rated 5 out of 5 stars

I cannot say enough wonderful things…

I cannot say enough wonderful things about Rollx Vans, their staff, and the quality of their products.
Robert and I recently traveled to Minnesota to visit Rollx in person and order our new wheelchair-accessible van, and we are so glad we did. Sometimes you simply have to see and experience things firsthand to know they are the right fit—especially with something as important as an accessible vehicle.
It was wonderful finally meeting so many of the Rollx team. Everyone was welcoming, knowledgeable, patient, and genuinely focused on helping us choose the right van for our needs.
As a longtime wheelchair user, I know an accessible vehicle is so much more than transportation—it represents freedom, independence, and quality of life. Rollx truly understands that.
We left Minnesota confident in our decision and incredibly excited. This new Rollx van is going to be a wonderful addition to our family!
Thank you, Rollx, for an outstanding experience from beginning to end. Five stars, without hesitation!

5 August 2026
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Reply from Rollx Vans

Thank you, Amy, for such a wonderful review! It was a pleasure having you and Robert visit us in Minnesota and meet the Rollx team in person. We’re so glad you left feeling confident and excited about your new van.

Your words about freedom, independence, and quality of life truly reflect why we do what we do. We’re honored to be part of this next chapter for you and Robert and can’t wait for you to enjoy your new Rollx Van! Thank you for your trust and five-star recommendation! 🚐💙

Rated 5 out of 5 stars

I have returned because I’m a previous…

I have returned because I’m a previous customer and I enjoyed the whole process with Rolex Vans

5 August 2026
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Reply from Rollx Vans

Thank you, Gregory, for choosing Rollx Vans again! We’re honored to have you as a returning customer and glad your previous experience brought you back to us. We truly appreciate your continued trust and loyalty! 🚐💙

Rated 5 out of 5 stars

The salesman

The salesman, Rocky Blevin, was really helpful in helping me find and purchase my van.He worked with me to find and buy the right van for what I needed.

4 August 2026
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Reply from Rollx Vans

Thank you, Bruce, for your review! We’re glad Rocky was able to help you find the right van for your needs and make the purchasing process a positive experience. We appreciate you choosing Rollx Vans and wish you many great miles ahead! 🚐💙

Rated 5 out of 5 stars

Seemed very genuine and guided me to…

Seemed very genuine and guided me to make sure the van would suit my
Granddaughters needs.

28 July 2026
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Reply from Rollx Vans

Thank you, Brenda, for your kind review! We’re glad our team was able to guide you through the process and help ensure the van was the right fit for your granddaughter’s needs. We appreciate your trust in Rollx Vans and wish your family many safe and happy miles ahead! 🚐💙

Rated 5 out of 5 stars

Lisa Poole has been our Saleslady since…

Lisa Poole has been our Saleslady since 1996 always a pleasure to work with her. She is very helpful, makes suggestions and keeps us informed as to the status of our van. Rollx has an amazing product when it comes to making a van wheelchair accessible and meeting ones needs to help keep someone independent. THANK YOU for ALL you do!

20 July 2026
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Reply from Rollx Vans

Thank you, James, for your incredible loyalty and for sharing your experience! We’re honored that Lisa has been helping you since 1996. Her dedication to keeping customers informed and finding the right solutions is something we value greatly, and we’ll be sure to share your kind words with her.

We’re also grateful for your recognition of our wheelchair accessible vans and our mission to help people maintain their independence. Thank you for your continued trust in Rollx Vans—we truly appreciate your support! 🚐💙

Rated 5 out of 5 stars

Great customer service.

Great customer service.

14 July 2026
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Reply from Rollx Vans

Thank you for your review! We’re glad to hear you had a great customer service experience. We appreciate your trust in Rollx Vans and thank you for choosing us! 🚐💙

Rated 5 out of 5 stars

More Than Just Buying a Van


My husband, Bruce, is a disabled veteran, and we have been on a journey for almost two years trying to obtain VA approval for a wheelchair-accessible van. The process has been long and challenging, and reaching this point means more to our family than words can express.

Peter has been wonderful to work with. He has been professional, knowledgeable, and compassionate throughout the process. He took the time to answer our questions and has been supportive as we navigate the VA requirements and approvals.

This van represents freedom for Bruce. After being largely homebound for so long, we are looking forward to getting him out of the house, traveling, and making memories together. Peter understands that this is not simply a vehicle purchase—it's about improving a veteran's quality of life.

We are incredibly grateful for Peter's excellent customer service and his commitment to helping veterans and their families. Thank you, Peter, for helping make this dream a reality.

— Kim Harris, wife and caregiver of a disabled veteran

15 July 2026
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Reply from Rollx Vans

Thank you, Kim, for sharing your family's story. We're honored to have been a part of Bruce's journey, and we sincerely thank him for his service to our country.

We know the VA process can be long and challenging, which makes it especially meaningful to hear that Peter was able to provide the support, knowledge, and compassion your family deserved along the way. We'll be sure to share your kind words with him.

Your comment that this is "more than just buying a van" truly resonates with our mission. Knowing this van will help Bruce regain his independence, get back out into the community, and create new memories with your family is exactly why we do what we do.

Thank you for trusting Rollx Vans. We wish you, Bruce, and your family many safe travels and wonderful adventures together. 🚐💙

Rated 5 out of 5 stars

Staff was courteous,knowledgeable and…

Staff was courteous,knowledgeable and easy to work with.

10 July 2026
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Reply from Rollx Vans

Thank you, Charles, for your review! We’re glad to hear our team was courteous, knowledgeable, and easy to work with. We appreciate your trust in Rollx Vans and hope you enjoy your new vehicle! 🚐💙

Rated 1 out of 5 stars

Horrible DMV follow-up..

I drove down, bought a handicap-accessible van the same day, paid full price with zero negotiation, and expected the buying process to be easy. Unfortunately, the customer service after the sale was terrible. No one informed me that the DMV requires the original disability parking form with a wet signature, leaving me to spend additional time tracking down a physician and doing work that should have been explained before I left. A simple heads-up would have saved a lot of frustration. Very disappointing experience.

7 July 2026
Unprompted review
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Reply from Rollx Vans

Thank you, Michelle, for taking the time to share your feedback. We're sorry to hear this part of the process was frustrating. While we did our best to navigate the DMV's documentation requirements as they evolved, we understand how disappointing it was when the original signed form was ultimately required. We appreciate your feedback, as experiences like yours help us improve how we communicate these requirements and set expectations throughout the registration process. Thank you for choosing Rollx Vans, and we wish you many safe miles ahead.

Rated 5 out of 5 stars

Everyone was so friendly and…

Everyone was so friendly and knowledgeable. They were very quick to answer all our questions. I would absolutely recommend your place of business!!

1 July 2026
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Reply from Rollx Vans

Thank you, Shelby, for your wonderful review! We’re thrilled to hear our team was friendly, knowledgeable, and quick to answer your questions. Your recommendation means a great deal to us. Thank you for choosing Rollx Vans—we truly appreciate your support! 🚐💙

Rated 5 out of 5 stars

Rocky was very easy to work with

Rocky was very easy to work with. Knowledgeable and patient.

30 June 2026
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Reply from Rollx Vans

Thank you for your review! We’re glad to hear Rocky was knowledgeable, patient, and easy to work with throughout your experience. We appreciate you choosing Rollx Vans and hope you enjoy your new vehicle! 🚐💙

Rated 5 out of 5 stars

This is my 3rd van …

This is my 3rd van I've gotten from Rollx and Rocky. Always the best customer service and quality product.

22 June 2026
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Reply from Rollx Vans

Thank you, Deborah, for your continued trust in Rollx Vans! We're honored that you've chosen us and Rocky for your third van. It means so much to hear that you've consistently received the customer service and quality you've come to expect. We truly appreciate your loyalty and look forward to serving you for years to come! 🚐💙

Rated 5 out of 5 stars

Great people , going above and beyond

I can’t wait to get my 2027 Pacifica

23 June 2026
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Reply from Rollx Vans

Thank you, Steve, for your review! We love your enthusiasm and are just as excited for you to receive your new 2027 Chrysler Pacifica. We appreciate your trust in Rollx Vans and look forward to getting you on the road soon! 🚐💙

Rated 5 out of 5 stars

The sales person was very informative…

The sales person was very informative and helpful in describing the process that was involved. They made us feel welcome and were super helpful in explaining everything.

12 June 2026
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Reply from Rollx Vans

Thank you, Francis, for your kind review! We’re glad to hear our team was informative, helpful, and made you feel welcome throughout the process. Ensuring our customers understand every step is important to us, and we’re happy we could make the experience a positive one. Thank you for choosing Rollx Vans! 🚐💙

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