Youfoodz Reviews 

48,812
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 1,017 reviews, reviewers had a great experience with this company. Customers frequently praise the delicious taste and exceptional quality of the meals, finding them fresh, healthy, and extremely convenient for busy daily schedules. People truly appreciate the wide variety of menu options and the simple heating process that consistently provides satisfying, home-cooked food. Some reviewers were not happy with recurring delivery errors, such as packages dropping at the wrong address or unexpected schedule changes. Consumers also mentioned serious frustrations regarding the automatic subscription model, noting that unwanted orders were sometimes processed without clear notice or flexible cancellation options.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the delicious flavors and convenience. Consumers... See more

Quality

Consumers find quality to be positive, highlighting that the meals are consistently delicious, fresh, and... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many consumers appreciate that deliveries are... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between users. Many reviewers... See more

User experience

People report ambiguous experiences with user experience, ranging from extreme satisfaction to frustration.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Meals are absolutely delicious. Portugese Chicken and Rice, Lasagne, Chicken Alfredo all amazing, Philly Beef not quite so much but still nice. Sadly after the initial discount offer its way out of my... See more

Company replied

Rated 4 out of 5 stars

The meals taste great, they are filling, they heat quickly and they are healthy. My biggest issues though are that all the low calorie options contain chicken so it seems all i eat these days is c... See more

Company replied

Rated 4 out of 5 stars

Definitely lots to choose from but personally I didn't much like the quality of the beef meals....not the best cuts of meat. A lot of the chicken meals are really yummy, worth coming back to buy a... See more

Company replied

Rated 4 out of 5 stars

having the meals delivered weekly means that we are able to have a balanced meal consistently - as shift workers, we are often home at different times, eating and going out at different times - having... See more

Company replied


Company details

  1. #3 of 3 best companies in Online Food Ordering Service
  2. #4 of 6 best companies in Food Products Supplier
  3. #2 of 3 best companies in Meal Delivery

Written by the company

Youfoodz – Fresh, Healthy Ready-Made Meals Delivered Across Australia You’ve seen us, read about us, and double-tapped us, now taste the hype. Youfoodz is Australia’s leading fresh meal delivery service, on a mission to create freedom and fuel healthier lifestyles with every bite. We’re redefining convenience with our ever-changing menu of ready-to-eat meals, nutritious snacks, and cold-pressed juices, all made with quality ingredients and delivered fresh, not frozen. Whether you're at home, at work, or on the go, Youfoodz is here to make healthy eating simple and delicious. With nationwide delivery and availability at over 3,000 retail stockists across Australia, we make it easy to enjoy chef-designed meals without the prep or clean-up. This is the future of food – fresher, faster, and better for you.

Written by the company


Contact info

  • 4/52 Pritchard Rd, Virgina, 4014, Brisbane, Australia

  • youfoodz.com

3.9

Great

TrustScore 4 out of 5

49K reviews

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3.9

All reviews

(48,812)

1,034 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Extremely Poor Comms

Hadn't used the service in years but decided to try again. Signed up last week, picked my meals etc. and my delivery date. Food hadn't turned up by 4pm on delivery day. Checked app - Could still see order. Checked tracking showed still packing. Phoned up and was informed that actually my payment hadn't gone through.

I got no notification of this despite the phone operator telling me I would have been text and emailed. Sitting here now with no food for the week after planning my week around the delivery and no other meal prep etc. done.

Cancelled my service. Didn't' receive an email iniitally for the cancellation but found it was in my spam. Checked back on my spam incase thats where other emails went but nothing there (Gmail)

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Really nice food and easy to heat and…

Really nice food and easy to heat and eat,good quality choices and delivery arrived when you said it would arrive

21 August 2026
Youfoodz logo

Reply from Youfoodz

Hi Heather,

We truly appreciate your five-star rating! We're so glad you enjoyed our delicious, high-quality food and that your delivery arrived exactly as scheduled.

If you ever need a hand with your account or deliveries, we're always happy to help! 😊

You can give us a buzz on +61 3633 0708 or send us a direct message on Facebook at http://fb.com/msg/youfoodz.


-Ricka

Rated 1 out of 5 stars

SECURITY & SYSTEM ISSUES

I joined up, created account, started an order but bailed as it wanted payment before I chose my order.
I thought I would re log in and start the order again.
Despite 3 welcome emails to my email I couldn't log in
Rang customer service and they said I was not in the system despite the emails I was getting.
So WHO DID I GIVE MY CREDIT CARD DETAILS TOO?
This is a major security issue.
Youfoodz just have up.
NOT RECOMMENDING THEM.
SECURITY and system integrity is compromised.

3 September 2026
Unprompted review
Youfoodz logo

Reply from Youfoodz

Hi Barry,

Thanks for letting us know about this. We’re really sorry to hear your experience wasn't up to scratch – that’s the last thing anyone needs when they're just trying to get a meal sorted.

We'd love to jump on this and make it right, but we can't seem to find your details to reach out. So we can investigate properly, could you please flick us a private message here on Trustpilot?

We're keen to get this sorted for you!
Ricka
Customer Resolution Specialist
Youfoodz

Rated 5 out of 5 stars

Besides the consistently great taste…

Besides the consistently great taste the quantities for the price is a no brainer. The variety anables my partner & I to continue to order our favourite dishes. I bake each meal in the oven in a 20min fanforced oven and sometimes add some garlic butter, it livens up the rice . I may also add parmesan cheese , All in all its also a total budget saver & less time in the kitchen Cheers Tom

18 August 2026
Youfoodz logo

Reply from Youfoodz

Hi Tom,

We are absolutely thrilled to hear how much you and your partner are enjoying the variety and consistent taste of our meals! It's fantastic to know that our portions and pricing make it a "no-brainer" for you. We love your creative additions like garlic butter and parmesan cheese – what great tips! It's wonderful that we can help you save time in the kitchen and stick to your budget.

If you ever need a hand with your account or deliveries, we're always happy to help! 😊

You can give us a buzz on +61 3633 0708 or send us a direct message on Facebook at http://fb.com/msg/youfoodz.


-Ricka

Rated 4 out of 5 stars

There's lots to love about Youfoodz

There's lots to love about Youfoodz, really enjoy the variety of dishes on offer, the time it saves shopping & cooking for just the two of us. I feel it could be improved in a couple of ways such as feedback from customers and use by dates. I've tried to send an idea I had to help customers to identify when receiving a bulk order the use by order that should be observed but there's no obvious way to send it via the website. The food is generally of a very high quality however the use by dates being so close together in each order dispatched can lead to meals either needing to be wasted or frozen (really are not as good). I'd like to discuss my idea with someone 🤷‍♀️ after sending messages suggesting this I've given up.

21 August 2026
Youfoodz logo

Reply from Youfoodz

Hi Liz,

We appreciate you taking the time to share your feedback with us. It's great to hear you enjoy the variety and convenience our meals offer. We understand your concerns regarding the use-by dates and the challenges you've faced in sharing your ideas for improvement. We are always looking for ways to enhance our customer experience, and your suggestions are valuable to us. We are reviewing our feedback channels to make it easier for customers to share their insights. We also recognize the inconvenience of having meals with close use-by dates, and we are actively exploring solutions to provide more flexibility without compromising quality.

If you ever need a hand with your account or deliveries, we're always happy to help! 😊

You can give us a buzz on +61 3633 0708 or send us a direct message on Facebook at http://fb.com/msg/youfoodz.


-Ricka

Rated 5 out of 5 stars

The meals are great

The meals are great. Surprisingly yummy. Good portions, great selection/range.

3 September 2026
Unprompted review
Youfoodz logo

Reply from Youfoodz

Hi Shane,

We're so happy to hear that you find our meals delicious, with good portions and a great selection! Thank you for the five-star review; we appreciate it.

If you ever need a hand with your account or deliveries, we're always happy to help! 😊

You can give us a buzz on +61 3633 0708 or send us a direct message on Facebook at http://fb.com/msg/youfoodz.


-Ricka

Rated 5 out of 5 stars

Perfect portion size and meal…

Perfect portion size and meal selections that suit my husband and I. It's always very tasty and good quality. We order for both our weekday lunches as well as a few extras for breakfast and dinner when we know we have early starts or are going to be home late. With our delivery on a Saturday morning it allows us to plan out our week before we visit the green grocer for the extras we may need.

25 August 2026
Youfoodz logo

Reply from Youfoodz

Hi Shannon,

Thank you for your wonderful five-star review! We're so happy to hear that our meal selections and portion sizes are perfect for you and your husband. It's fantastic that our meals can help you plan your week and provide convenient options for your busy schedule.

If you ever need a hand with your account or deliveries, we're always happy to help! 😊

You can give us a buzz on +61 3633 0708 or send us a direct message on Facebook at http://fb.com/msg/youfoodz.


-Ricka

Rated 4 out of 5 stars

Okay but the beef and lamb is uneatable…

Okay but the beef and lamb is uneatable so tough you couldn’t even chew it ☹️

30 August 2026
Youfoodz logo

Reply from Youfoodz

We're truly sorry the beef and lamb were tough. We are reviewing our preparation methods to ensure our meats are tender and enjoyable for all our guests.

Rated 5 out of 5 stars

The meals are amazing

The meals are amazing very tasty heaps of verity and always fresh

30 August 2026
Youfoodz logo

Reply from Youfoodz

We're so happy to hear that you find our meals amazing, very tasty, and always fresh with a great variety! Thank you for the five-star review; we appreciate it.

Rated 5 out of 5 stars

Flexable delivery days

Flexable delivery days , awsome .
Yhe food is great .

18 August 2026
Youfoodz logo

Reply from Youfoodz

We're thrilled to hear that you appreciate our flexible delivery days and that you're enjoying our food. Your positive feedback truly means a lot to us!

Rated 2 out of 5 stars

Will not be making further orders

The first two boxes were alright the last one came with eight dinners plus a free drink.. I have lost my email of what was ordered but was sure what was received is not it, any way it was accompanied by a $100 voucher for wine, plus a offer of two orders with doordash with 50% off..I have found in life anything offered for 'free' is generally paid for double the price..getting back to the meals received in this box first one, use by date 6/09/26 chicken cacciatori, beans, potatoes and peas were obviously frozen vegetables not cooked. The sliced chicken was very dry and sauce almost none existence, only ate half, the next meal was pesto chicken, Lots of sweet potato more beans etc, chicken very dry once again pesto sauce minimum so I spiced it up a bit with other sauce but once again didn't enjoy it...I am not too confident of what the other meals are going to be like , in consequence I am not making another order..I will not be using vouchers from youfoodz or door dash.

21 August 2026
Youfoodz logo

Reply from Youfoodz

Hey Yvonne,
Thanks for taking the time to leave a review. We're gutted to hear we missed the mark - life’s hectic enough without us adding to the chaos!

We want to make this right. We’ve already reached out privately to get this sorted for you.

Chat soon,
Else
Customer Resolution Specialist
Youfoodz

Rated 3 out of 5 stars

I only had the chicken based and found…

I only had the chicken based and found a couple too spicy for myself but otherwise very enjoyable.
My husband had the beef, pork lamb meals. He enjoyed the vegetables but didn’t enjoy the meats and found difficulty in getting right temp. Veg hot at recommended time meat cold

18 August 2026
Youfoodz logo

Reply from Youfoodz

We appreciate you sharing your feedback. We're sorry to hear about the issues with the spice levels and the temperature of the meals. We are reviewing our cooking instructions and recipes to ensure a more consistent and enjoyable experience for all our customers.

Rated 4 out of 5 stars

Meals are very tasty

Meals are very tasty, easy to prepare and sufficient portions.

22 August 2026
Youfoodz logo

Reply from Youfoodz

We're so glad to hear that you find our meals tasty, easy to prepare, and that the portions are sufficient! Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

Absolutely tasty and delicious and…

Absolutely tasty and delicious and meets my diet goals. Thanks.

21 August 2026
Youfoodz logo

Reply from Youfoodz

Thank you so much for the five stars! We are thrilled to hear that our food is both tasty and delicious, and that it helps you meet your diet goals. We truly appreciate your positive feedback!

Rated 5 out of 5 stars

Great meal options that taste…

Great meal options that taste incredible, excellent service

22 August 2026
Youfoodz logo

Reply from Youfoodz

Thank you so much for the five stars! We are thrilled to hear that you enjoyed our meal options and received excellent service.

Rated 5 out of 5 stars

Great food

Great food, great taste,
Can you start doing salad wraps

18 August 2026
Youfoodz logo

Reply from Youfoodz

We're glad you enjoyed our food! We appreciate your suggestion about salad wraps and will consider it.

Rated 2 out of 5 stars

I didn’t ask for repeat orders

I didn’t ask for repeat orders. I just wanted to try your foods occasionally and maybe again leter on. Not every werk. Please cancel further deliveries

18 August 2026
Youfoodz logo

Reply from Youfoodz

Hey Claire,
Thanks for taking the time to leave a review. We're gutted to hear we missed the mark - life’s hectic enough without us adding to the chaos!

We want to make this right. We’ve already reached out privately to get this sorted for you.

Chat soon,
Elise
Customer Resolution Specialist
Youfoodz

Rated 5 out of 5 stars

Healthy, fresh and affordable

An amazing choice of healthy, fresh meals ready to heat and eat. Easy ordering process and delivery is reliable. Love that they have different nutritional options such as high protein and low carb. Portion sizes are good too. Their specials on delivery and prices help the budget too.

11 August 2026
Youfoodz logo

Reply from Youfoodz

Thank you for your wonderful five-star review! ⭐

We're so happy to hear you appreciate our healthy and fresh meal options, as well as the ease of ordering and reliable delivery. It's great that our nutritional choices and portion sizes meet your needs, and that our specials help with your budget. We truly appreciate your feedback!

Rated 5 out of 5 stars

Yummy fresh meals great delivery…

Yummy fresh meals great delivery service and so convenient

18 August 2026
Youfoodz logo

Reply from Youfoodz

We're so happy to hear that you're enjoying our fresh meals and convenient delivery service! Thank you for the five-star review; we truly appreciate it.

Rated 4 out of 5 stars

The food was great

The food was great , very convenient and great variety or keep having the same food you love.

11 August 2026
Youfoodz logo

Reply from Youfoodz

We're so glad to hear you're enjoying the great food and convenience! It's wonderful that you appreciate both the variety and the option to stick with your favorites.

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