Dineamic Reviews 

4,393
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers had a great experience with this company. Customers frequently praise the delicious and convenient meals, noting that the great variety makes weekly dinner planning much easier and enjoyable. People also mention that the portions are satisfying and the food consistently tastes fresh and homemade. Some people were dissatisfied with inconsistent delivery times, noting that packages sometimes arrive late, go missing, or experience tracking issues. Reviewers additionally noted issues with smaller portion sizes and occasional poor food quality where meals tasted bland or lacked proper ingredients. Consumers also expressed frustration regarding higher prices and meals that felt like a waste of money.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, as while many consumers praise the delicious taste, good... See more

Quality

People report ambiguous experiences with quality, as while some reviewers praised the meals as delicious and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, praising fast arrivals and... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the meals cost-effective, reasonably... See more

Value for money

Consumers find value for money to be ambiguous, as many reviewers appreciate the tasty food, cost-effective... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I only used them once because they delivered on a Wednesday as I was on holidays till the Tues. delivery times fluctuated through out the day which is hard as you can’t plan your day. Food tasted go... See more

Company replied

Rated 4 out of 5 stars

The food is very good I think with weekend deliveries there needs to be a better communication process & not Ai

Rated 4 out of 5 stars

The delivery service was excellent they actually arrived an hour earlier than expected, generally the meals were tasty but salty, I felt I had to drink a lot of water afterwards. Ordering was easy an... See more

Company replied


Company details

  1. Meal Delivery
  2. also in
  3. Fitness and Nutrition Service
  4. Food Manufacturer
  5. Food Producer
  6. Frozen Food Manufacturer
  7. Sports Nutrition Store

Written by the company

MADE HONEST Food that tastes like the real thing. Because it is. We use fresh, produce from Aussie farmers and serve in eco packaging that reduces 20 tonnes of plastic a year. Proud to support the NDIS to provide healthy and nutritious meals to Australia's disability community.


Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(4,393)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Two meals were not vacuumed sealed and…

Two meals were not vacuumed sealed and I was told not to eat them.
Bit disappointed in the follow up customer service.
Food quality, while tasty was high on carbs and low on vegetables.
It’s not for me!

31 October 2026
Unprompted review
Dineamic logo

Reply from Dineamic

Thank you for your feedback. We're sorry to hear about the issues with the packaging and, more importantly, that our follow-up didn't meet your expectations. This is certainly not the experience we want for our customers. We also appreciate your comments around the meal balance and variety, as this feedback helps us identify where we can improve. Thank you for giving Dineamic a try, and we're sorry we didn't get it right for you.

Rated 1 out of 5 stars

This would have to be one of the worst…

This would have to be one of the worst pre packaged meals I’ve ever had. I had the shiitake mushroom risotto. The appearance after heating was like clag. I thought I would try and push past the appearance however the taste unfortunately was no better. Would never recommend this product.

26 October 2026
Unprompted review
Dineamic logo

Reply from Dineamic

We’re sorry to hear the meal didn’t meet your expectations. We appreciate you taking the time to share your feedback, as it helps us understand where we can improve. We’ll pass your comments on to our team for review.

Rated 5 out of 5 stars

I tried it last week

I tried it last week, honestly looking for decent food, and the food was good. Not the cheapest and not the slickest ordering process but really good food.

I get with a professional APP and aggressive pricing and that trappings that comes with a big corporate comes pressure on quality so I will settle for that.

Ordered again this week.

23 October 2026
Unprompted review
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Reply from Dineamic

Thank you for giving Dineamic a try and ordering again! 💜 We appreciate your feedback. If you could email team@dineamic.com.au with more details about the issues you experienced when ordering, we’d love to look into this further.

Rated 2 out of 5 stars

The food is inedible

The food is inedible. Photo below was meant to be a pasta dish. Everything I reviewed was a mushy mess. I threw most of it out. The quality is not there - heaps better meal services out there

21 October 2026
Unprompted review
Rated 5 out of 5 stars

Food is top quality and delicious

Food is top quality, always delivered fresh and well packed. The couriers take great care to deliver during the scheduled time period. But the best bit is the food is top quality, and delicious. Genuinely like home cooked meals that you’ve portioned out yourself.

4 October 2026
Dineamic logo

Reply from Dineamic

Thank you so much for your lovely feedback! 💜 We’re thrilled to have you as part of the Dineamic family and really appreciate your support. 😊

Rated 5 out of 5 stars

I live in Queensland and have tried…

I live in Queensland and have tried many food suppliers over the past few years Lite N Easy and many local suppliers, but I have found your Company to be the best in delivering my meals and the meals are so tasty I find that I will keep with your service. Thank you

3 October 2026
Dineamic logo

Reply from Dineamic

Thank you so much for your support! We’re delighted to have you as part of the Dineamic community and truly appreciate you choosing us. It means a lot to know you’ll be staying with us! 💜

Rated 5 out of 5 stars

Really great meals and are very tasty…

Really great meals and are very tasty and great value for money , fast delivery , easy to
Update or change delivery . Great selection of meals for all tastes

1 October 2026
Unprompted review
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Reply from Dineamic

We're so glad you're having a great experience with Dineamic - thanks so much for taking the time to leave a review 🍽️

Rated 5 out of 5 stars

Highly recommended

I have been eating Dineamic meals for dinner every night (excluding the occasional take away or restaurant meal) for maybe 6 months and will probably never stop. Delicious meals, good prices and so convenient.

27 September 2026
Unprompted review
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Reply from Dineamic

Thank you so much for your feedback Matt! We're so happy to hear that you're loving the meals 💜

Rated 4 out of 5 stars

The meals are inconsistent deliveries…

The meals are inconsistent deliveries always an issue and unfortunately in Western Australia, travels along way I suppose, so sometimes damaged and pushed around I give them four stars because there's room for improvement. especially for the price you pay!Quality is uncertain.

1 September 2026
Dineamic logo

Reply from Dineamic

Hi Brett,

Thank you for taking the time to share your feedback.

We’re sorry to hear that you’ve experienced issues with deliveries and that some meals have arrived damaged, particularly with the longer journey to Western Australia. We understand how disappointing this can be.

We also appreciate your comments regarding the consistency and quality of the meals. If you ever receive any damaged meals, please reach out to our Customer Service team so we can look into this and assist you.

Your feedback is valuable and will be shared with our delivery and kitchen teams as we continue to look for ways to improve.

Thank you again for your honest feedback and for giving Dineamic a try.

Rated 5 out of 5 stars

Reliable delivery

Reliable delivery. Cost effective meals.
Good vegetarian options.

2 September 2026
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Reply from Dineamic

Thank you for your feedback! We’re so glad to hear you’re enjoying our reliable delivery, value for money and vegetarian options. We really appreciate your support!

Rated 4 out of 5 stars

Tasty, Easy Meals and plenty of choices

The delivery service was excellent they actually arrived an hour earlier than expected, generally the meals were tasty but salty, I felt I had to drink a lot of water afterwards. Ordering was easy and I liked that I could order a Low Fodmap Bundle but I couldn’t respond to any later emails or links as my phone wouldn’t allow me to connect to an insecure website as no https: so be careful of that.

30 August 2026
Unprompted review
Dineamic logo

Reply from Dineamic

Thank you for your detailed feedback! We’re glad you were happy with the delivery and found ordering easy, and we’re pleased you enjoyed the Low FODMAP Bundle.

We’re sorry to hear you found some of the meals a little salty. We’ll pass this feedback on to our team. We also appreciate you letting us know about the website security issue and will have this looked into.

Rated 1 out of 5 stars

This company is a joke

This company is a joke.
If is not a missing meals, is one poorly cooked, or even a "no-show" in terms of delivery. Every time is different issue and their answer is just for you to accept a 20% discount and deal with it, no reparations for the inconveniences caused and no learning curve. Overall, it sucks

29 August 2026
Unprompted review
Dineamic logo

Reply from Dineamic

We’re sorry to hear that your experience has been so disappointing. Please contact our Customer Service team so we can investigate these issues further and work with you to find a suitable resolution. We appreciate you bringing this to our attention and would welcome the opportunity to look into what has happened.

Rated 3 out of 5 stars

Some nice food but the portions are too…

Some nice food but the portions are too small.

25 August 2026
Unprompted review
Dineamic logo

Reply from Dineamic

Thank you for your feedback. We’re sorry the portion sizes haven’t met your expectations, but we appreciate you taking the time to share your thoughts with us.

Rated 2 out of 5 stars

Terrible Service

They changed my billing date to a day early which messed with my finances, and they make you go through hoops and ladders to cancel subscriptions.

What an abysmal service. At least the food is good.

5 August 2026
Unprompted review
Dineamic logo

Reply from Dineamic

Thank you for your feedback, and we're sorry to hear about your experience.
We understand how frustrating it would be to have your billing date changed, especially if it impacted your finances. We apologise for the inconvenience this caused.
If your billing date no longer suits your circumstances, we'd be happy to work with you to restore it to a more suitable schedule where possible.
We're also sorry to hear that you found the cancellation process difficult. We appreciate your feedback and will share it with the relevant team as we continue to improve our customer experience.
If there's anything we can do to assist further, please don't hesitate to get in touch.

Rated 4 out of 5 stars

Good but remove capsicum!

For the most part, I actually really like Dineamic.

However, it would be amazing to see some vegan options.

And not put capsicum in everything.

The cost is absolutely reasonable, i personally purchase on uber eats so its very very convenient.

4 July 2026
Unprompted review
Rated 1 out of 5 stars

FROZEN Meals - poor quality

I usually shop at their Chapel Street store to buy my meals, but I decided to try ordering online this time.

I was very surprised when my delivery arrived containing two boxes of completely frozen meals. On top of that, the portion sizes were noticeably smaller than the meals I normally buy in-store.

I've frozen their fresh meals myself in the past when I've bought too many, and after thawing they've always been disappointing—stodgy, gluggy, and nowhere near as good as when they're fresh. If you're like me and prefer fresh food, I'd avoid ordering anything frozen from this company.

It turns out I'd accidentally ordered from their new frozen meal range, which I found to be confusingly presented on the online ordering platform. Perhaps they'll improve the ordering experience over time, as I understand it's a relatively new product line.

It's a shame because we've always been impressed with the quality of their fresh food. Unfortunately, when I contacted customer service to explain the confusion, the response was essentially, "Bad luck, mate." That dismissive attitude was far more disappointing than the ordering mix-up itself. Based on that experience, I won't be ordering online from them again.

20 July 2026
Unprompted review
Dineamic logo

Reply from Dineamic

Hi Tim , Thank you for taking the time to share your feedback. We're sorry to hear about your experience and that there was confusion between our fresh and frozen meal ranges.

We're also disappointed to hear you felt let down by the service you received. That's certainly not the experience we want our customers to have. Your feedback has been shared with the relevant teams as we continue to improve both our online ordering experience and customer service.

We'd be happy to look into this further for you. Please contact our Customer Service team at team@dineamic.com.au, and we'll investigate your experience and do our best to assist.

Thank you again for bringing this to our attention.

Rated 2 out of 5 stars

Food needs to improve

Food needs to improve
So little tuna in tuna mornay for example
If you are going to pretend you save busy people from home cooking at least provide quality ingredients.

27 June 2026
Unprompted review
Dineamic logo

Reply from Dineamic

Thank you for your feedback. We’re sorry to hear you were disappointed with the tuna mornay. We appreciate you raising this and will pass your comments on to our kitchen team for review, especially around ingredient quality and portioning.
We value your input as it helps us improve.

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