Food is good. Can not work my way around your web site! Wanting to order meals for next Wednesday, but not able to easily select items from itemised menu, get an error type message as order not fina... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The ordering process is pretty easy and the food arrives bang on time and is mostly delicious. Only complaint is that you have to be careful to “customise” your meals and use the edit button before fi... See more
Company replied
When ever I ring for an order the staff are always very helpful and friendly, they do any research on the menu if I get a bit confused and they highlight any special deals or choices. All those thin... See more
I started getting Lite n' Easy over 18 months ago but over time I found my blood pressure was getting too high. I spoke to my Specialist and he recommended I stop due to the likelihood of high salt c... See more
Company replied
Company details
Written by the company
Lite n' Easy delivers delicious, healthy meals straight to your door. Choose from a range of over 250 convenient meals. No subscriptions. Money back guarantee on first delivery. Visit liteneasy.com.au.
Contact info
18 Buchanan Road, 4014, Brisbane, Australia
- 131512
- privacy@liteneasy.com.au
- liteneasy.com.au
3.7
Average
352 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 24 hours
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Great range
Great range, tasty, convenient.
Good range of delivery times
Been using them for years
5 November 2026
Unprompted review
Reply from Lite n' Easy
Hi Kate, thank you! Feedback like this genuinely puts a smile on our faces. We're delighted to hear you're enjoying our meals. It means the world to us to know that what we do is helping you nourish your body, feel your best, and make healthy eating a little easier.
Good products won’t sell if people have trouble ordering them
My husband and l have been ordering Lite’n Easy for the last 10 years. Their food and food choices are excellent. Unfortunately we have found this year, particularly recently that their site updates in respect to putting in an order is complex and misleading, resulting in wrong orders or no order going through. Despite having communicated our concerns with the company in respect to their “ordering website”, nothing has been done to simplify this process as it was previously. We will miss the convenience and enjoyment of their food. Unfortunately it has become too difficult and stressful to order it, so they have lost our patronage. We can only presume that their long-term customers feedback in respect to the difficulties in ordering their meals don’t matter to what was to us a great company.
5 November 2026
Unprompted review
I feel that the meals are good value…
I feel that the meals are good value and tasty. Will never taste like a home-cooked meal but very good and it is certainly helpful for those who like myself are unable to get to the shops.
The delivery service is excellent and I find I have enough variety to make sure that I don't eat the same meal too often.
5 November 2026
Unprompted review
Reply from Lite n' Easy
Hi June. thank you! Feedback like this genuinely puts a smile on our faces. We're delighted to hear you're enjoying our meals. It means the world to us to know that what we do is helping you nourish your body, feel your best, and make healthy eating a little easier.
the meals are awful
4 November 2026
Unprompted review
Reply from Lite n' Easy
Hi K Ben, we are sorry to hear about your experience. If you could please email us at support@liteneasy.com.au with your delivery address, contact phone number, and details of the meals you were dissatisfied with, one of our team members will be happy to investigate and assist you further.
Who the Hello delivers food to elderly…
Who the Hello delivers food to elderly clients 1am. What kind of a service is this lite n easy. You hopeless pathetic group. Imagine what state the food is in by 8am on a warm evening. Very poor.
30 October 2026
Unprompted review
Reply from Lite n' Easy
Hi Kathy, we are sorry to read about your experience. If you can, please send us an email to support@liteneasy.com.au with your full name, phone number and delivery address we will be able to look into this for you.
Reply from Lite n' Easy
Hi Bakir, thank you! Feedback like this genuinely puts a smile on our faces. We're delighted to hear you're enjoying our meals. It means the world to us to know that what we do is helping you nourish your body, feel your best, and make healthy eating a little easier.
Lovely, Tasty but
I started getting Lite n' Easy over 18 months ago but over time I found my blood pressure was getting too high. I spoke to my Specialist and he recommended I stop due to the likelihood of high salt content.
Since I have stopped my blood pressure has become satisfactory again. It's a pity because I did like the meals provided.
29 October 2026
Unprompted review
Reply from Lite n' Easy
Hi Russell, thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed our meals, though we're sorry to learn that they were no longer suitable for your individual dietary needs. Lite n' Easy meals contain moderate amounts of salt and are designed to align with Australian dietary guidelines. On average, our dinner meals contain around 900mg of sodium, while a full day's menu provides approximately 2,000mg of sodium, which is in line with the recommended daily sodium intake. We recognise that dietary requirements can vary from person to person, particularly where specific health conditions are concerned. For this reason, we always encourage customers to follow the advice of their healthcare professionals when choosing a meal program. Thank you again for your feedback, and we wish you all the best with your ongoing health and wellbeing.
Dissapointed with lack of customer service re poor delivery times
Value for money and tasty food. However have had to cancel orders due to their inability to deliver goods in a reasonable time even when noted that its a Business address. No text updates need to fix that what happens if you dont check the link, this last delivery I checked and updated delivery 3 times first was 12-3pm with final delivery time at 3-6.15pm. Im not staying back because they over stack the deliveries, I am an ex courier and work in customer service and updating your customers is how you keep them returning.
27 October 2026
Unprompted review
Reply from Lite n' Easy
Hi Michelle, thank you for your feedback. We're delighted to hear that you're enjoying our meals. We're sorry to learn of your recent experience with our delivery service. While we do not provide fixed delivery times, we understand how frustrating it can be when delivery estimates change throughout the day. Orders may arrive at any time during the scheduled delivery day, and while our tracking system is updated as quickly as possible, unforeseen circumstances can occasionally result in changes to estimated delivery windows. We appreciate your suggestion regarding SMS notifications and will be happy to pass this feedback on to the relevant team for consideration. We understand that coordinating deliveries around work commitments can be challenging, and depending on your circumstances, you may wish to consider an alternative delivery address that offers greater flexibility. Our meals are packed in insulated eskies with dry ice and thermal liners to help keep them chilled throughout the day until they can be unpacked.
Drivers are hopeless- Meals in the sun.
We've been getting L&E for Many years. Always delivered into a cool spot, until now. Seems the driver feels "unsafe" opening a pool gate. Now our meals get left at the front door only. No choice. Door faces NW so they sit in the sun until we get home. Complained, and we're now told its a LnE "policy now, only to leave them at the front door. So...if your home's front door faces west, expect defrosted crappy meals. We offered for the driver to walk down the other side of the house (front door is left side, so to the right side) where there's no gates; no property to "enter" just a cool spot. But no. Pathetic service by the driver.
23 October 2026
Unprompted review
Reply from Lite n' Easy
Hi Craig, thank you for your enquiry. We can see that one of our team members has since spoken with you and was able to reach a mutually agreeable resolution with you.
Vegetarian options
Still after many years of complaining lite and easy still does not offer a full week of vegetarian options
25 October 2026
Unprompted review
Reply from Lite n' Easy
Hi Lisa, while we understand that the removal of the vegetarian plan may be disappointing, we’ve made updates to the lunch menu based on customer preferences, focusing on the most popular meals and enhancing overall variety and taste. There is still a good selection of vegetarian options available across the week, including a full 7 days of breakfasts and dinners. We also offer vegetarian snack meals, which are smaller lunch‑sized options that many customers use as an alternative lunch choice.
Lite n’Easy is fantastic
Lite n’Easy is fantastic. I love the way all my meals are in bags and all numbered and everything’s easy to get and cook and make I’m happy with the delivery service the only thing I would say was wrong and why I put four stars was my lunch six and seven days, the cucumbers were not right, they were off the sliced ones
15 October 2026
Unprompted review
Reply from Lite n' Easy
Hi Consumer, thank you for your feedback. We're so pleased to hear you're enjoying the meals, packaging, and delivery service. We're sorry the cucumber in your lunches on days 6 and 7 was not up to standard. Can you send us an email to support@liteneasy.com.au with your full name and delivery address, and one of our team members can look into this for you.
new customer
first time trying these frozen meals. So far we have found these to be very tasty
7 October 2026
Unprompted review
Reply from Lite n' Easy
Hi Harry, thank you! Feedback like this genuinely puts a smile on our faces. We're delighted to hear you're enjoying our meals. It means the world to us to know that what we do is helping you nourish your body, feel your best, and make healthy eating a little easier.
Delivery and picking up of the…is an issue
Delivery and picking up of the recyclable boxes has become a real issue for many residents at my apartment block. The driver not following instructions and lite and easy not following up reflects badly on this company . If they used cardboard boxes like other meal delivery companies we could recycle them ourselves . I continue to contact the company re boxes not being collected. It’s a shame as the food is good except that so many chicken dishes are offfered and few fish which is hard if you don’t eat chicken. I hope they can lift their game as otherwise they will lose customers !
22 October 2026
Unprompted review
Reply from Lite n' Easy
Hi Jan, thank you for taking the time to offer your feedback. We're sorry to hear that you've had this experience and appreciate you reaching out to let us know. To help us investigate further, please send an email to support@liteneasy.com.au with your contact phone number and current delivery address. Once we receive your details, our team will look into this further and contact you directly.
Reply from Lite n' Easy
Hi Sam, thank you! Feedback like this genuinely puts a smile on our faces. We're delighted to hear you're enjoying our meals. It means the world to us to know that what we do is helping you nourish your body, feel your best, and make healthy eating a little easier.
Delivery - ruined food, no refund
My complaint has nothing to do with the food, it is the incredibly poor delivery service. I have emailed many times and received an AI generated response. The customer service on the phone (poor hours) were friendly, but my issue still stands and nothing has been done to rectify it.
The delivery window provided is poor and keeps extending out, there is not enough insulation/freezer packs included in the esky, I have no way of choosing to receive it before I leave for work or when I get home, I’m over it. Repeatedly losing 7 days worth of meals with no refund, at what point is this acceptable?
21 October 2026
Unprompted review
Reply from Lite n' Easy
Hi Prim, thank you for your enquiry. We apologise for any inconvenience caused regarding the delivery. Can you please send us an email to support@liteneasy.com.au with your phone number and delivery address and one of our team members will be able to investigate this for you.
I am enjoying the meals
I am enjoying the meals. I think I will lose weight over time, only been on it a week. Really delicious and feel more healthy and energetic already!
20 October 2026
Unprompted review
Reply from Lite n' Easy
Hi Ingrid, thank you! Feedback like this genuinely puts a smile on our faces. We're delighted to hear you're enjoying our meals. It means the world to us to know that what we do is helping you nourish your body, feel your best, and make healthy eating a little easier.
Food is good.
Food is good.
Can not work my way around your web site! Wanting to order meals for next Wednesday, but not able to easily select items from itemised menu, get an error type message as order not finalised, and only enables me to easily order same items as last week.
Hence minus one star.
18 October 2026
Unprompted review
Reply from Lite n' Easy
Hi Phil, thank you for taking the time to share your feedback. We're delighted to hear you're enjoying our meals. We're sorry to hear you've found the online ordering process difficult to use. We appreciate you taking the time to let us know, as our goal is to make ordering as simple and user friendly as possible. We'll be sure to pass your feedback on to our Website Development Team for their review and future consideration.
It’s convenient balanced nutrition food…
It’s convenient balanced nutrition food helping me to make healthier choices
Very good
15 October 2026
Unprompted review
Reply from Lite n' Easy
Hi Robyn, thank you! Feedback like this genuinely puts a smile on our faces. We're delighted to hear you're enjoying our meals. It means the world to us to know that what we do is helping you nourish your body, feel your best, and make healthy eating a little easier.
Nothing "easy" about Lite n' Easy.
Nothing "easy" about Lite n' Easy.
From repeated failed deliveries, leaving food on the foot path, failing to supply NDIS invoices in a timely manor, customer service support of absolutly no consequence, not there for the customer just running block for the company.
After months of painful account setup to achieve basic delivery of two products to the one address, some idiot deletes all the setup and its back to square one.
12 October 2026
Unprompted review
Reply from Lite n' Easy
Hi John, we’re sorry to hear about your experience and appreciate you bringing it to our attention. We would like the opportunity to investigate this further. Please send an email to support@liteneasy.com.au with your delivery address and best contact phone number, and our team will look into this for you.
More than weight loss
Okay, I originally started L&E to lose weight, that worked fine, I lost about 10 kilogram. Then I realised that I had lost the weight not only through the food but my habits had changed. I actually was eating less and being satisfied. I also found I was not wasting any food, my FOGO bin was not being fed by food that had gone off etc. I have now been on L&E for about 2 years, and do no cooking, very little washing up and only go to the supermarket every now and then for toilet rolls etc, I order from the menu each week and although I am conservative in my eating there is always something to temp me. If your busy and need to lose abit of weight I would say give L&E a try initial it may seem a bit expensive but once yo realise its all you need the cost difference from shopping and cooking is marginal and the bonus is there is never an argument as to who does the dishes afterwards.
10 October 2026
Unprompted review
Reply from Lite n' Easy
Hi Jasmine, thank you for sharing your experience! We're thrilled to hear that Lite n’ Easy has helped you achieve your weight loss goals while also supporting healthier habits, reducing food waste, and making life more convenient. It's wonderful to know you've continued to enjoy the variety and convenience of our meals for the past two years. Thank you for your ongoing support!
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