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See what reviewers are saying

Rated 5 out of 5 stars

We bought tomorrowland tickets second hand with a lot of doubt if anything would go wrong, but the bracelets arrived almost 2 weeks before the event and they worked perfectly fine. Ive read about the... See more

Rated 5 out of 5 stars

I will be honest, the internet scared me a bit when deciding to buy with Viagogo. But in the end, they had excellent customer service. They guided me through their policies and helped me when I was fe... See more

Rated 5 out of 5 stars

I bought my tickets through Viagogo and I must say I was a little concerned at first as this was the 1st time I used Viagogo. But it all went extremely well. Viagogo was on top of things, kept me full... See more

Rated 1 out of 5 stars

Could have gave 0 due the incompetence and non reliable company. I bought the tickets for the sistem of a down in London 15th July The tickets never been received due some issue from.viago... See more

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3.6

Average

TrustScore 3.5 out of 5

7K reviews

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No history of asking for reviews

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3.6

All reviews

(6,652)

1,457 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was my first time buying tickets…

It was my first time buying tickets with viagogo and was a little afraid when I heart that I would receive the tickets the same Day of the concert but i got them some days before and were what i expected.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

10/10 really satisfied

decided to take a risk, it was my first time buying from here & even going to a concert. i had the best time of my lifeee. literally bought the tickets on the exact day of the concert and they were affordable and delivery was in 30 secs.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Good service. Quick service. Easy service. In conclusion, awesome experience. 💪😉

7 June 2026
Unprompted review
Rated 4 out of 5 stars

Everything was very easy

Everything was very easy. Communication was just very clear, traceable and timely.

We got our tickets on time without hassle and a follow up to verify everything went fine. Overall smooth booking process.

I WILL say prices surged to outrageous limits. We paid over double the normal price but I guess Bad Bunny was just very popular.

15 June 2025
Unprompted review
Rated 1 out of 5 stars

Lack of accountability

the tickets were purchased 6 months ago for a price. The original price was never shared, and 2 days before the event was shared the real face price. They don’t share any accountability as misleading information for reselling without full information. Lack of communication, and lack or trust, really don’t use this page. I asked multiple times for a compliant form and never offered.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service!

I was worried about my ticket as I did not get it on time and customer service was so nice and helpful so I got my ticket finally only thanks to their great help and concern.

4 June 2026
Unprompted review
Rated 4 out of 5 stars

I found a ticket just the day before

I found a ticket just the day before, everything went smooth. Still the prices are too high, they should try to put an option to avoid to double the price or at east give an option to negotiate. I think it could be very interesting

2 June 2026
Unprompted review
Rated 4 out of 5 stars

Tickets received ok but...

Tickets received OK, one week before the event, great event, but I bought places in sector 307 and the tickets received was for sector 306, a lower quality sector.

24 May 2026
Unprompted review

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