Hi Had some questions about pre existing medical conditions, Angel answered the questions professionally in about forty seconds and all I could say was thanks angel. We have been using tick insura... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #1 of 10 best companies in Travel Insurance Company
Written by the company
Tick Travel Insurance is Australia’s award-winning and affordable travel insurance provider. We are dedicated to making travel protection simple, fast, and budget-friendly for your next holiday.
Contact info
Level 9/35 Clarence Street, 2000, Sydney, Australia
- +61 2 4277 0913
- info@tickinsurance.com.au
- www.tickinsurance.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly Reccomend - Cheap Insurance and Easy Claim Process
I have needed to make two claims with Tick Insurance on two separate trips. The first trip needed to be cancelled prior to departure due to my travelling companion falling ill, and Tick covered all costs for both of us (minus excess), including flights, accommodation, visas, etc.
The second time, I broke my ankle on the first day of my trip, and Tick covered all medical expenses, including ambulance, X-Rays, crutches, medication, and even my taxi back to my hostel from the hospital.
Both times, Tick has been super easy to deal with, and their claims support team is so on-the-ball.
I will be continuing to purchase travel insurance through Tick for every trip. Highly reccommend.
Medical Assistance
On my last overseas holiday I fell ill and required medical support. I contacted the Tick Travel Insurance support team and they were most helpful, I elected to pay the medical expense first and to submit a claim on my return home. The claim process was easy and was approved within days. The next time I travel I will be going direct to Tick Travel Insurance, best for price best for service.
this company is very user friendly and…
this company is very user friendly and approchable.
Super easy and peace of mind
to offer payments and thats the winning…
to offer payments and thats the winning ticket
The price was very reasonable and the…
The price was very reasonable and the coverage is good for what I needed.
great travel insurance
Easy to understand what is covered & simple process to follow - my second time using Tick!
The website was very easy to navigate
Second time using Tick Travel Insurance
This is the second time that I am using Tick Travel and the sign up was quick and easy and it is good value for money.
I have used Tick insurance in the past
I have used Tick insurance in the past! Always one of the cheaper insurance companies, with the highest cover! Highly recommend :)
Great price and straight forward process
Fingers crossed and touch wood
Fingers crossed and touch wood, Ive never had to use my travel insurance. However, Ive found Tick Travel easy to navigate and to purchase from. Its relatively inexpensive but appears to cover all the necessary things, and allows you to upgrade where needed for things like skiing or motorbike riding (or not pay for if you dont) - I like that ;)
Called back when they said they would
We have used tick travel the last few…
We have used tick travel the last few times that we have travelled. It is quick and easy to purchase.
As a first time traveller
As a first time traveller, Tick Travel was so easy to navigate and easy to use
From my prespecive from just starting ,
From my prespecive from just starting ,
I was happy to see the Trustpilot taking a netural outlook. We all need to be able to speak their mind and equal standing in both sides of lawful retrebution.
Trustpilot have been to able to see the issuses and were happy to poactive genuine feed back and positive
manner.
I have respect them highly.
Cheers
Richard Howard.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.