Tick Travel Insurance Reviews 

3,477
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,506 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value for money, often finding policies more affordable than competitors while offering comprehensive coverage. People find the online process simple and user-friendly, making it easy to get quotes, apply for insurance, and understand policy details. The service is frequently described as excellent, with many appreciating the quick and straightforward experience when purchasing or amending policies. However, some customers also noted occasional issues with the website, including pages crashing during purchase attempts or difficulties with online registration.

What people talk about most

Price

Consumers find price to be positive, with many reviewers consistently highlighting the competitive and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the online application... See more

Website

Users describe positive interactions with the website, finding it easy to navigate and use for obtaining... See more

Service

Clients share positive opinions on service, consistently praising the quick, easy, and professional process... See more

Value for money

Customers consistently note positive experiences with value for money, frequently highlighting that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Had some questions about pre existing medical conditions, Angel answered the questions professionally in about forty seconds and all I could say was thanks angel. We have been using tick insura... See more

Rated 5 out of 5 stars

I love how easy it is to book Tick Travel Insurance. Putting in details is simple, any add ons are easy to understand and select, and the price is reasonable. The different levels of coverage offer... See more

Rated 5 out of 5 stars

I have purchased Tick insurance for many years now on various different trips, to many different countries. Whilst, thankfully, I have not had to claim, I find the service easy to use, and at times wh... See more

Rated 5 out of 5 stars

Again, Tick Travel Insurance has cover that's essential without the fluff. I don't intend to participate in any risky adventure sports/activities, no cruising, just going overseas to visit family. Eme... See more


Company details

  1. #1 of 10 best companies in Travel Insurance Company

Written by the company

Tick Travel Insurance is Australia’s award-winning and affordable travel insurance provider. We are dedicated to making travel protection simple, fast, and budget-friendly for your next holiday.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(3,477)

2,448 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Reccomend - Cheap Insurance and Easy Claim Process

I have needed to make two claims with Tick Insurance on two separate trips. The first trip needed to be cancelled prior to departure due to my travelling companion falling ill, and Tick covered all costs for both of us (minus excess), including flights, accommodation, visas, etc.
The second time, I broke my ankle on the first day of my trip, and Tick covered all medical expenses, including ambulance, X-Rays, crutches, medication, and even my taxi back to my hostel from the hospital.
Both times, Tick has been super easy to deal with, and their claims support team is so on-the-ball.
I will be continuing to purchase travel insurance through Tick for every trip. Highly reccommend.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Medical Assistance

On my last overseas holiday I fell ill and required medical support. I contacted the Tick Travel Insurance support team and they were most helpful, I elected to pay the medical expense first and to submit a claim on my return home. The claim process was easy and was approved within days. The next time I travel I will be going direct to Tick Travel Insurance, best for price best for service.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Fingers crossed and touch wood

Fingers crossed and touch wood, Ive never had to use my travel insurance. However, Ive found Tick Travel easy to navigate and to purchase from. Its relatively inexpensive but appears to cover all the necessary things, and allows you to upgrade where needed for things like skiing or motorbike riding (or not pay for if you dont) - I like that ;)

16 July 2026
Rated 5 out of 5 stars

From my prespecive from just starting ,

From my prespecive from just starting ,
I was happy to see the Trustpilot taking a netural outlook. We all need to be able to speak their mind and equal standing in both sides of lawful retrebution.
Trustpilot have been to able to see the issuses and were happy to poactive genuine feed back and positive
manner.
I have respect them highly.
Cheers
Richard Howard.

19 July 2026
Unprompted review

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