AllClear Travel Insurance (Australia) Reviews 2,256

Allclear's consultant Will was fantastic. He was friendly and patient and helpful and went to great lengths to explain everything, including checking previous policies we have had with Allclear. I wou... See more

Been with All clear several years and been always dealing with TULSIE Great communicator and very good at her job. Made a claim due to heart attack whilst overseas this year. Costs of this... See more

I shopped around as I have previously used other travel insurance companies. But I wasn’t happy with the one I usually use, because I felt I was talked down to this particular time. I looked online fo... See more

Guy I spoke to was amazing and made the whole process seamless. Was a great experience and not too time consuming like some others and was great to speak to someone I could understand clearly.

Lovely Scottish lad, Will, helped me navigate the many questions about my health to arrive at a good outcome. Was not expecting it to be so expensive but the piece of mind is worth it.

William at the call centre was absolutely fantastic. He explained everything perfectly and was patient and friendly. I specifically asked for him on a return call. Thank you William! This company is... See more

Not easy to get travel insurance when you are older and have a number of health issues particularly for an overseas cruise. Alex at AllClear was very helpful in ensuring I was able to provide the ne... See more

Have been searching for travel insurance for a cruise next year. We both have preexisting medical conditions. The AllClear website was easy to negotiate and declare our conditions.

Your consultants Megan and Seha were so very good in their communications and policy explanation. The policy suited our needs and was at a reasonable cost

Very professional and consulted with nurse for some pre existing conditions. All Clear are reasonably priced as well. We hope we don't have to use it on our trip though and all goes well.

The customer sevice person I spoke to was very pleasant and helpful. She explained everything clearly and was vey knowledgable about the policy and T&Cs. I purchased a policy which covered all my medi... See more

Will was great. Provided professional care and was extremely helpful in laying out the options and assisting me make the right choice.

I was able to start my search on line. The application was clear and easily filled in I then rang your number to complete purchases I appreciate that the customer service rep needed to re read the... See more

The clarity with which staff especially, Will, explained the policy and assisted me through the process. He explained each section and made sure that my wife and I understood as we went through each... See more

Setting up my policy went through easy. I had to do an alterations and AllClear were so helpful in doing this. I would definitely use them again when I travel.

Easy to apply online and include all relevant conditions. When I enquired initially over the phone (September), the staff member (Will - Irish) was great. I couldn't lock in the insurance until Octo... See more

All good so far. Straightforward process especially when compared to many other companies. Here's hoping we travel without incident and don't need to make a claim.

I wasn't able to Retrieve my on-line Quote, so I called Customer Service and the lady that I spoke to was very helpful and guided me through to buy my Travel Insurance. Hopefully I won't have to use i... See more

The person l dealt with ( l believe he’s name was Will), was extremely helpful and easy to understand. He explained everything and l felt very confident and comfortable dealing with him

The customer service person Nacki was knowledgeable about the product and was able to answer my queries immediately and succinctly. She was extremely polite and patient when asked to repeat things b... See more

The representative on the phone was professional and very helpful. Our only dissappointment was the cost. The cost had almost doubled compared to a trip organised a few months ago which was, admitted... See more

Having difficulties with the application online, I phoned and was connected in three seconds to a consultant named Will in NZ. He was very helpful, friendly and efficient, giving me good advice and as... See more

Easy to navigate website and deal with pre existing conditions. To have a comparison with Gold Plus and Gold on the same screen while deciding which cover is handy. Quote was quick and good value if y... See more

They give people with complex pre-existing conditions a chance for full cover, WHEN nearly all travel insurers don't want to know you. They take the stress out of trying to get travel insurance.

The person working with me was calm patient and even got me laughing .She was engaged unnderstanding and explained things really well. delightful.tulsi was able to handle a tired frustrated Christine... See more

My consultant Will was great. I have a complicated medical history and he took me all the way through to purchase of the policy. It took a long time and he was patient, friendly and helpful all the wa... See more

Even though I had a quote I had to go through everything again when converting it to an actual confirmation

Very easy to have my insurance, I’m 75 years old, and they help me a lot, I pay nearly half to be insured than other companies

Will was very helpful in explaining any questions I asked relating to my travel insurance. Peter

Helpful answering my questions. Hard to write a review before we have traveled. Because you get insurance for problems in your travel that could arise. Best to have a review at the end of your trip.

Very easy process and was lovely. She was so hopeful and kind second time of you all clear and I’ve recommended them to others.

Website was easy to navigate and the PDS well written and easy to understand. I hope we don't have to experience their claims procedure!!

I have been identified as having a pre existing condition and I was having a challenge obtaining travel insurance. All clear listened to my circumstances and provided a quotation with options for co... See more

I am a 77 year old traveler with pre-existing medical conditions. I found it easy to apply and the premium was very reasonable.

Pleasant staff member. Easy to understand and very clear about terms and conditions

Easy to navigate the website and able to contact person to discuss policy.

Good price for people with pre existing medical. Fast easy

Prompt answer to my call. Very knowledgeable and friendly consultant. Reasonable cost.

It was difficult finding the right insurance cover< we were given the information on this group through an NGO CEO who recommended the services , having found them reliable and helpful

Will was great,helpful, friendly and solved all my questions

This phone policy was well conducted by your staff

Excellent advice and so respectful as well as so helpful

The chap was fine but the background noise was dreadful.

Happy that quote was all done online

Matthew assisted me in arranging our travel insurance and he was friendly and very helpful. He explained everything in an easy to understand manner and made sure we knew what we were signing up for.... See more

I spoke to Will who was a great help He explained the policy details carefully which made it easy to decide the best policy for us

Very practical insurer for travel insurance for older people with past conditions. AllClear had good service and acceptable premiums. Would highly recommend them.

I just want to say that Will made this experience wonderful that I had with this company. He made it easy with communication on the policy. I have recommended him already to my friend to call him.... See more

I have just purchased travel insurance for my elderly mother, whose trip has not yet started so I can't speak with regards to any claims but I had a great experience with the sales rep Will - who was... See more