Hello WAS Insurance team, We recently travelled for 3 weeks in Vietnam. The country is obviously hazardous, however we had no incidents except the luggage. My son's luggage was loaded... See more
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Everything went well with online application. Easy to navigate. For some reason I did not receive my documents after receiving confirmation. Called your office the next day and was helped by very nice... See more
Company replied
One of only a handful of Travel Insurance companies that cater for what the people really want. We head overseas a few times a year so know of what we are looking for in our packages. Would be good to... See more
We recently returned from a month long trip in Europe and WAS was excellent. We required both medical and flights assistance during our trip and WAS made it so easy. The team checked in with us regula... See more
Company details
- #5 of 10 best companies in Travel Insurance Company
Written by the company
Travel Insurance for those looking for something different. Breaking the limits of traditional travel insurance in Australia. Most Australians don't know if they've got cheap or great Insurance, this means they're often out of touch with real customers and their needs. At WAS Insurance we try to be different.
Contact info
Adelaide Street Brisbane, 4000, Brisbane, Australia
- hello@wiseandsilent.com
- wiseandsilent.com
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No issues and did not have to claim…
No issues and did not have to claim anything!
Easy to organise and sign up and the…
Easy to organise and sign up and the cheapest premium I could find for my family.
It was easy to organise
It was easy to organise. Thankfully was not needed, but it covered the activities we wanted to do.
For peace of mind
Affordable price for annual multi-trip.
I am glad that everything was ok and not required to make any claim.
It is easy to apply and I know what I got protected =)
it is very quick process to buy…
it is very quick process to buy insurance via Finder.
Follow up contact from WAS Insurance after the trip
Hello WAS Insurance team,
We recently travelled for 3 weeks in Vietnam.
The country is obviously hazardous, however we had no incidents except the luggage.
My son's luggage was loaded in error onto a bus and sent by the resort we were staying at Ninh Binh to Lao Cai in Northern Vietnam (they were holding our luggage after our checking out at their reception prior to our train departure to Danang later that evening).
They apologized and fixed the issue and we got the luggage back one thousand kms and two days later in Hoi An central Vietnam! No claim required.
Regards,
Chris G.
Recomended.
Gold Coast Trip
My insurance is for next weekend, but all the reviews I read online were positive. So if I need to claim, hopefully they will live upto the reviews.
Got claim paid but there were hoops I had to jump through
Had a lost property claim that was initially denied however upon speaking with VCAT and the insurance complaints hotline to get some advise I reverted back with that and my claim was approved and paid. I do thank WAS for approving the claim
First time I have insured with…
First time I have insured with Was,found everything on line easy to understand,felt confidant insuring with them.
The process was easy and simple to…
The process was easy and simple to complete and the price was very good and competitive.
Felt totally covered whilst visiting…
Felt totally covered whilst visiting Vietnam. While touring on buses, Grab vehicles, Activities and theme oarks
Realistic assessments
I recently took out travel insurance…
I recently took out travel insurance with Wise and Silent (WAS) for my trip to the Philippines, and the entire process was simple and straightforward from start to finish.
Thankfully, I didn’t need to make a claim, but having the coverage in place gave me real peace of mind while travelling. It was very reassuring to know that if anything had gone wrong, I would have been supported.
Overall, a smooth and stress-free experience. I would happily consider using Wise and Silent (WAS) again for future travel.
I arranged the insurance easy and lucky…
I arranged the insurance easy and lucky ww didnt need to use it
5 Star experience with WAS Insurance
First time we have used WAS insurance and I wouldn’t hesitate to use them again ! From the first phone call of my accident , they showed empathy and professionalism. So easy to navigate and extremely efficient prompt replies and friendly support, 5 stars in all correspondence. Thank you for making this money well spent !
Very easy to navigate and not clunky
Very easy to navigate and not clunky, thanks I hope we don't need you but good coverage for the price.
It was comforting to have WAS Insurance…
It was comforting to have WAS Insurance in place for my travels to Vietnam.
It was a relief to not have to use.
Vietnam is an exotic wonderland and my trip could not have gone any better.
This was the easiest travel insurance I…
This was the easiest travel insurance I have ever carried out. Thankyou
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