WAS Insurance Reviews 

234
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Hello WAS Insurance team, We recently travelled for 3 weeks in Vietnam. The country is obviously hazardous, however we had no incidents except the luggage. My son's luggage was loaded... See more

Rated 3 out of 5 stars

Everything went well with online application. Easy to navigate. For some reason I did not receive my documents after receiving confirmation. Called your office the next day and was helped by very nice... See more

Company replied

Rated 5 out of 5 stars

One of only a handful of Travel Insurance companies that cater for what the people really want. We head overseas a few times a year so know of what we are looking for in our packages. Would be good to... See more

Rated 5 out of 5 stars

We recently returned from a month long trip in Europe and WAS was excellent. We required both medical and flights assistance during our trip and WAS made it so easy. The team checked in with us regula... See more

Company details

  1. #5 of 10 best companies in Travel Insurance Company

Written by the company

Travel Insurance for those looking for something different. Breaking the limits of traditional travel insurance in Australia. Most Australians don't know if they've got cheap or great Insurance, this means they're often out of touch with real customers and their needs. At WAS Insurance we try to be different.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

234 reviews

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4.7

All reviews

(234)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

For peace of mind

Affordable price for annual multi-trip.
I am glad that everything was ok and not required to make any claim.
It is easy to apply and I know what I got protected =)

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Follow up contact from WAS Insurance after the trip

Hello WAS Insurance team,

We recently travelled for 3 weeks in Vietnam.

The country is obviously hazardous, however we had no incidents except the luggage.

My son's luggage was loaded in error onto a bus and sent by the resort we were staying at Ninh Binh to Lao Cai in Northern Vietnam (they were holding our luggage after our checking out at their reception prior to our train departure to Danang later that evening).

They apologized and fixed the issue and we got the luggage back one thousand kms and two days later in Hoi An central Vietnam! No claim required.

Regards,

Chris G.

20 June 2026
Unprompted review
Rated 4 out of 5 stars

Gold Coast Trip

My insurance is for next weekend, but all the reviews I read online were positive. So if I need to claim, hopefully they will live upto the reviews.

16 May 2026
Rated 5 out of 5 stars

I recently took out travel insurance…

I recently took out travel insurance with Wise and Silent (WAS) for my trip to the Philippines, and the entire process was simple and straightforward from start to finish.
Thankfully, I didn’t need to make a claim, but having the coverage in place gave me real peace of mind while travelling. It was very reassuring to know that if anything had gone wrong, I would have been supported.
Overall, a smooth and stress-free experience. I would happily consider using Wise and Silent (WAS) again for future travel.

15 March 2026
Rated 5 out of 5 stars

5 Star experience with WAS Insurance

First time we have used WAS insurance and I wouldn’t hesitate to use them again ! From the first phone call of my accident , they showed empathy and professionalism. So easy to navigate and extremely efficient prompt replies and friendly support, 5 stars in all correspondence. Thank you for making this money well spent !

20 February 2026
Unprompted review

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