TeamViewer Reviews 

125,941
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product and app for their ease of use, reliability, and effectiveness in providing remote support. Many users appreciate the flexibility and time-saving benefits, especially for personal use, with the free version being a significant advantage. However, some people were dissatisfied with occasional connection issues, reporting freezing, disconnections, or input delays. Others found the user interface clunky or the setup process challenging. Additionally, some reviewers were not happy with frequent pop-ups or being incorrectly flagged for commercial use, sometimes leading to account suspensions.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and the... See more

Application

Consumers find the app to be a positive experience, with many praising its ease of use, stability, and speed... See more

Product

Reviewers highlight positive aspects of the product, consistently describing it as stable, functional, and... See more

Service

Users describe positive interactions with service, highlighting its reliability, security, and ease of use... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising its ease of use, user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been an infrequent user for several years, never really had a need to look into anything but the most basic "connect to see screen" kinda thing. Just looked around a little bit--amazing to me how many... See more

Company replied

Rated 5 out of 5 stars

I very occasionally need to provide a bit of remote support to a couple of friends. Many years ago the free Teamviewer option stopped working and I had to find alternative options, but nothing was ev... See more

Company replied

Rated 5 out of 5 stars

I've used TeamViewer occasionally over the years to remotely log in to my computers while on vacation. I've been able to see the advancements even for my simple needs and how relatively easy and usefu... See more

Company replied

Rated 5 out of 5 stars

I have used teamviewer for over 10 years for contacting my home computers while away for work or overseas holidays. Could not even imagine living without the flexibility it provides for a private use... See more

Company replied


Company details

  1. Software Company
  2. Computer Security Service
  3. Software Vendor

About TeamViewer

Written by the company

TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. 

Today, around 645,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium-sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners.

Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.

The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

TeamViewer – One Click Away from Easy Remote Support

Written by the company

Secure remote access and support
TeamViewer Remote is the world’s most trusted remote access, control and support solution, designed to save you time and money by enabling you to connect to any device, any time, any place. With new features and a fresh look, the world’s most trusted remote access and support platform is now better than ever.
TeamViewer Tensor - Engineered for enterprise
TeamViewer Tensor is your 360° cloud-based remote connectivity solution for all PCs, phones, headless devices, OT machinery, and embedded platforms in your enterprise — both on-site and across the globe.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

126K reviews

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4.6

All reviews

(125,941)

13,124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great app ,thank you

Great app ,thank you

23 July 2026
TeamViewer logo

Reply from TeamViewer

Hi bgerasimov,
Thank you for your positive review. It is always a pleasure to receive positive feedback, and we hope our software continues to meet your needs in the future as well.
We wish you a lovely day,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Radu Mihai,
We appreciate your feedback, and we are very happy that you are using our software.
Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

good User interface

good User interface

23 July 2026
TeamViewer logo

Reply from TeamViewer

Hello Abinash S,
We are very glad to hear that you are satisfied with our software. Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

easy to use

easy to use , just what say on the tin

23 July 2026
TeamViewer logo

Reply from TeamViewer

Hi Mr Gil Kanengisser,
Thank you for your positive review. It is always a pleasure to receive positive feedback, and we hope our software continues to meet your needs in the future as well.
We wish you a lovely day,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Nam Tran,
Thank you for letting us know that TeamViewer is helping you!
We hope that you continue to enjoy using TeamViewer in the future as well.
Best,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hello S.Y. Hong,
We are very glad to hear that you are satisfied with our software. Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

Useful software

Useful software

23 July 2026
TeamViewer logo

Reply from TeamViewer

Hi Eldan Mantilla,
It is so great to hear that you find our software useful. Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars

The remote screen is clear

The remote screen is clear, and the control experience is smooth.

23 July 2026
TeamViewer logo

Reply from TeamViewer

Hi Picase King,
We are happy to have you on board! 🙏
We wish you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 4 out of 5 stars

teamviver

a bit laging

23 July 2026
TeamViewer logo

Reply from TeamViewer

Hi TeamViewer user,
Thank you for sharing your review of the TeamViewer experience!
There can be different reasons causing the issue and we would like to help you by inviting you to visit the TeamViewer support forum - https://community.teamviewer.com/ and join the discussion with millions of TeamViewer users. Hope to see you there!
Best,
Ying/TeamViewer

Rated 5 out of 5 stars

It is giving you opportunity to work…

It is giving you opportunity to work professionally

23 July 2026
TeamViewer logo

Reply from TeamViewer

Hi T.G,
Thank you for liking TeamViewer! 👍
We hope that you continue to enjoy using TeamViewer!
Have a great day!
Best,
Your TeamViewer team

Rated 5 out of 5 stars

OK thanks

ok very good, thanks

23 July 2026
TeamViewer logo

Reply from TeamViewer

Hi Nhan,
We are happy that you chose TeamViewer as your remote control solution!
Wishing you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

great

youre the best

23 July 2026
TeamViewer logo

Reply from TeamViewer

Hello Mihai Constantinescu,
We are happy to read about your positive experience with our software.
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars

Easy and fast

23 July 2026
TeamViewer logo

Reply from TeamViewer

Hi James Blain,
Thank you for liking TeamViewer! 👍
We hope that you continue to enjoy using TeamViewer!
Have a great day!
Best,
Your TeamViewer team

Rated 5 out of 5 stars

Very Helpful

23 July 2026
TeamViewer logo

Reply from TeamViewer

Hi Ayu Sena,
We are glad TeamViewer makes your life easier! 🙌
Wishing you a nice day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

great tool for a private person to log…

great tool for a private person to log into office at home from travelling around for a couple of weeks. no emails missed this way.
only using it a couple of times a year, so being free for personal use is awesome. the connection is a bit slow but I put it down to personal use. i am sure if would be better on a professional subscription, which I don't need for a couple of times usage a year.

23 July 2026
TeamViewer logo

Reply from TeamViewer

Hi Luisa Diaz,
Thank you for taking the time to leave us a positive review. We are glad that you are enjoying our software and we wish you a pleasant day!
Wishing you all the best,
Your TeamViewer team

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