TeamViewer Reviews 

125,947
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product and app for their ease of use, reliability, and effectiveness in providing remote support. Many users appreciate the flexibility and time-saving benefits, especially for personal use, with the free version being a significant advantage. However, some people were dissatisfied with occasional connection issues, reporting freezing, disconnections, or input delays. Others found the user interface clunky or the setup process challenging. Additionally, some reviewers were not happy with frequent pop-ups or being incorrectly flagged for commercial use, sometimes leading to account suspensions.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and the... See more

Application

Consumers find the app to be a positive experience, with many praising its ease of use, stability, and speed... See more

Product

Reviewers highlight positive aspects of the product, consistently describing it as stable, functional, and... See more

Service

Users describe positive interactions with service, highlighting its reliability, security, and ease of use... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising its ease of use, user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been an infrequent user for several years, never really had a need to look into anything but the most basic "connect to see screen" kinda thing. Just looked around a little bit--amazing to me how many... See more

Company replied

Rated 5 out of 5 stars

I very occasionally need to provide a bit of remote support to a couple of friends. Many years ago the free Teamviewer option stopped working and I had to find alternative options, but nothing was ev... See more

Company replied

Rated 5 out of 5 stars

I've used TeamViewer occasionally over the years to remotely log in to my computers while on vacation. I've been able to see the advancements even for my simple needs and how relatively easy and usefu... See more

Company replied

Rated 5 out of 5 stars

I have used teamviewer for over 10 years for contacting my home computers while away for work or overseas holidays. Could not even imagine living without the flexibility it provides for a private use... See more

Company replied


Company details

  1. Software Company
  2. Computer Security Service
  3. Software Vendor

About TeamViewer

Written by the company

TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. 

Today, around 645,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium-sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners.

Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.

The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

TeamViewer – One Click Away from Easy Remote Support

Written by the company

Secure remote access and support
TeamViewer Remote is the world’s most trusted remote access, control and support solution, designed to save you time and money by enabling you to connect to any device, any time, any place. With new features and a fresh look, the world’s most trusted remote access and support platform is now better than ever.
TeamViewer Tensor - Engineered for enterprise
TeamViewer Tensor is your 360° cloud-based remote connectivity solution for all PCs, phones, headless devices, OT machinery, and embedded platforms in your enterprise — both on-site and across the globe.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

126K reviews

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4.6

All reviews

(125,947)

13,124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

effortless connection and clear…

effortless connection and clear instructions.
I'm using Team Viewer to connect remotely to my astro-photography telescope. it sits outside while I;m warm and cozy indoors

21 July 2026
TeamViewer logo

Reply from TeamViewer

Hello rich m,
Thank you for your valuable feedback! We appreciate your support!
Have a great day,
Your TeamViewer team

Rated 4 out of 5 stars

okish

okish Type 5 more characters.

21 July 2026
TeamViewer logo

Reply from TeamViewer

Hi Olivier,
We appreciate your feedback. We are always working to improve our services for everyone.
Best,
Ying/TeamViewer

Rated 5 out of 5 stars

pleasant really

I am using it for remote controling of my instrument in the lab, very helpful.

21 July 2026
TeamViewer logo

Reply from TeamViewer

Hello alireza yari,
Thank you for your support!
Best regards,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi jan Scrimjahaw,
Thank you for letting us know that TeamViewer is helping you!
We hope that you continue to enjoy using TeamViewer in the future as well.
Best,
Your TeamViewer team

Rated 5 out of 5 stars

HIGH ACTIVE SUPPORT

A VERY HELPFULL APP

21 July 2026
TeamViewer logo

Reply from TeamViewer

Hi SARA AWARKEH,
Thank you for your support and for choosing us!
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars

Helpful for family with tech issues

I almost always have a great experience being able to help my brother. any time I have an issue is usually my fault. lol like if I forget to log into my TeamViewer account so I get kicked out like a short session. it is my fault. otherwise I love the ease of use, i recommend it to everyone especially my IT friends

21 July 2026
TeamViewer logo

Reply from TeamViewer

Hello DIABLO-PC,
Thank you for the positive feedback!
We hope you enjoy the convenience of using TeamViewer in the future as well.
Have a wonderful day and all the best,
Your TeamViewer team

Rated 4 out of 5 stars

It was easy to help my friend

It was easy to help my friend, who is too far away to visit him quickly

21 July 2026
TeamViewer logo

Reply from TeamViewer

Hi Markus,
Thank you for your positive feedback! We are delighted to hear that our service made it easy for you to assist your friend, even from a distance. We hope it continues to be a helpful tool for you.
Best,
Ying/TeamViewer

Rated 5 out of 5 stars

Ease of use and connection is solid

Ease of use and connection is solid

21 July 2026
TeamViewer logo

Reply from TeamViewer

Hi ALIEN,
We are glad TeamViewer makes your life easier! 🙌
Wishing you a nice day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

This is a good product

This is a good product. It is reliable and works well on older versions of windows that aran't compatible with Chrome Remote desktop. Plus, it is able to open a larger screen even if the monitor attached to your computer is small (or headless). I consider TeamViewer to be the best product on the market. Chrome Desktop is second, but much more limited.

21 July 2026
TeamViewer logo

Reply from TeamViewer

Hi James Pickrell,
We are glad to hear that you had a pleasant experience with our software. Thank you for your positive review!
Have a lovely day,
Your TeamViewer team

Rated 5 out of 5 stars

ease of use of the software

ease of use of the software

21 July 2026
TeamViewer logo

Reply from TeamViewer

Hello BABA,
We are very glad to hear that you are satisfied with our software. Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

Desire(IT,AI,Technology growth)

The remote access service allows me to connect seamlessly and work efficiently on my PC from anywhere.
Thanks

21 July 2026
TeamViewer logo

Reply from TeamViewer

Hi Shogo,
We are happy to have you on board! 🙏
We wish you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

convenient

yes, great and convenient

21 July 2026
TeamViewer logo

Reply from TeamViewer

Hello Aqrius Chee,
Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 2 out of 5 stars

Not so nice experience with their team

I have to spent around 1hour to be able to create account to purchase licence, and to buy another SIM card, because they mark my phone number as invalid.
Second day waste time to call them to explain.
Finally thay agreed to gave me 5% discount on my next invoice which is like 19euro discount.

15 July 2026
Unprompted review
TeamViewer logo

Reply from TeamViewer

Hi Augustin,
Thank you for reaching out to us on TrustPilot and we are so sorry to hear about the negative experience! In order to assist you about the licensing issue, can you kindly contact TeamViewer Support Team - https://www.teamviewer.com/en/customer-support/ for direct discussion please. We wish you a beautiful day!
Best,
Ying/TeamViewer

Rated 5 out of 5 stars

Wonderfull

21 July 2026
TeamViewer logo

Reply from TeamViewer

Hello florent,
Thank you for recommending us and for your support!
Have a great day,
Your TeamViewer team

Rated 5 out of 5 stars

123456789

12345678910

21 July 2026
TeamViewer logo

Reply from TeamViewer

Hello Khương Lê,
Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars

THE BEST

THE BEST. PERFECT

21 July 2026
TeamViewer logo

Reply from TeamViewer

Hi ANDRE-NOTE,
Thank you for your support! It is great to hear that you are happy with our software.
Have a wonderful day,
Your TeamViewer team

Rated 5 out of 5 stars

Fast file tranfer

21 July 2026
TeamViewer logo

Reply from TeamViewer

Hi Linh Linh,
Thank you for liking TeamViewer! 👍
We hope that you continue to enjoy using TeamViewer!
Have a great day!
Best,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi cliente,
It is so great to hear that you find our software useful. Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Parm Jammu,
Thank you for your positive feedback! We are happy to count you among our keen users.
Have a wonderful day,
Your TeamViewer team

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