TeamViewer Reviews 

125,944
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product and app for their ease of use, reliability, and effectiveness in providing remote support. Many users appreciate the flexibility and time-saving benefits, especially for personal use, with the free version being a significant advantage. However, some people were dissatisfied with occasional connection issues, reporting freezing, disconnections, or input delays. Others found the user interface clunky or the setup process challenging. Additionally, some reviewers were not happy with frequent pop-ups or being incorrectly flagged for commercial use, sometimes leading to account suspensions.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and the... See more

Application

Consumers find the app to be a positive experience, with many praising its ease of use, stability, and speed... See more

Product

Reviewers highlight positive aspects of the product, consistently describing it as stable, functional, and... See more

Service

Users describe positive interactions with service, highlighting its reliability, security, and ease of use... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising its ease of use, user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been an infrequent user for several years, never really had a need to look into anything but the most basic "connect to see screen" kinda thing. Just looked around a little bit--amazing to me how many... See more

Company replied

Rated 5 out of 5 stars

I very occasionally need to provide a bit of remote support to a couple of friends. Many years ago the free Teamviewer option stopped working and I had to find alternative options, but nothing was ev... See more

Company replied

Rated 5 out of 5 stars

I've used TeamViewer occasionally over the years to remotely log in to my computers while on vacation. I've been able to see the advancements even for my simple needs and how relatively easy and usefu... See more

Company replied

Rated 5 out of 5 stars

I have used teamviewer for over 10 years for contacting my home computers while away for work or overseas holidays. Could not even imagine living without the flexibility it provides for a private use... See more

Company replied


Company details

  1. Software Company
  2. Computer Security Service
  3. Software Vendor

About TeamViewer

Written by the company

TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. 

Today, around 645,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium-sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners.

Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.

The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

TeamViewer – One Click Away from Easy Remote Support

Written by the company

Secure remote access and support
TeamViewer Remote is the world’s most trusted remote access, control and support solution, designed to save you time and money by enabling you to connect to any device, any time, any place. With new features and a fresh look, the world’s most trusted remote access and support platform is now better than ever.
TeamViewer Tensor - Engineered for enterprise
TeamViewer Tensor is your 360° cloud-based remote connectivity solution for all PCs, phones, headless devices, OT machinery, and embedded platforms in your enterprise — both on-site and across the globe.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

126K reviews

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4.6

All reviews

(125,944)

13,124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and fast

23 July 2026
TeamViewer logo

Reply from TeamViewer

Hi James Blain,
Thank you for liking TeamViewer! 👍
We hope that you continue to enjoy using TeamViewer!
Have a great day!
Best,
Your TeamViewer team

Rated 5 out of 5 stars

Very Helpful

23 July 2026
TeamViewer logo

Reply from TeamViewer

Hi Ayu Sena,
We are glad TeamViewer makes your life easier! 🙌
Wishing you a nice day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

great tool for a private person to log…

great tool for a private person to log into office at home from travelling around for a couple of weeks. no emails missed this way.
only using it a couple of times a year, so being free for personal use is awesome. the connection is a bit slow but I put it down to personal use. i am sure if would be better on a professional subscription, which I don't need for a couple of times usage a year.

23 July 2026
TeamViewer logo

Reply from TeamViewer

Hi Luisa Diaz,
Thank you for taking the time to leave us a positive review. We are glad that you are enjoying our software and we wish you a pleasant day!
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars

THE CONNECTION

THE CONNECTION WAS GREAT

23 July 2026
TeamViewer logo

Reply from TeamViewer

Hi MARKOS PETRIDIS,
We are happy that you chose TeamViewer as your remote control solution!
Wishing you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

easy to access info when im out of town…

easy to access info when im out of town taking care of my family

22 July 2026
TeamViewer logo

Reply from TeamViewer

Hi michelle,
It is great to hear that you are able to assist your family remotely with the help of our software. We are glad that you are enjoying our free version and we wish you a pleasant day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

i use team viewer for fixing my sisters…

i use team viewer for fixing my sisters computers saves me the drive to toronto.

22 July 2026
TeamViewer logo

Reply from TeamViewer

Hi Tony Bayda,
Thank you for sharing your positive experience with our software!
We really appreciate it!
Have a nice day,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi yossi abulafia,
We are glad TeamViewer makes your life easier! 🙌
Wishing you a nice day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

Great Support!!!

Great Support!!!
Thank You!!!

22 July 2026
TeamViewer logo

Reply from TeamViewer

Hello Juan Niglio,
Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars

Nice!!!

Very easy to use

22 July 2026
TeamViewer logo

Reply from TeamViewer

Hi Ardian Shaqiri,
Thank you for your support! It is great to hear that you are happy with our software.
Have a wonderful day,
Your TeamViewer team

Rated 5 out of 5 stars

Excellent connection

Excellent connection
No issues

22 July 2026
TeamViewer logo

Reply from TeamViewer

Hello Danc,
Thank you for the positive feedback!
We hope you enjoy the convenience of using TeamViewer in the future as well.
Have a wonderful day and all the best,
Your TeamViewer team

Rated 5 out of 5 stars

Great tool

Great tool! Easy to use, quite complete and no need for installation (important especially for user receiving support.)

22 July 2026
TeamViewer logo

Reply from TeamViewer

Hello Oliver Schuetz,
Thank you for your valuable feedback! We appreciate your support!
Have a great day,
Your TeamViewer team

Rated 5 out of 5 stars

"family IT technician"

TeamViewer is the perfect solution for personal use, especially since it offers a completely free version for connecting with friends and family.
It's the ideal tool for anyone acting as the "family IT technician".

22 July 2026
TeamViewer logo

Reply from TeamViewer

Hi customer,
It is great to hear that you are able to assist your family remotely with the help of our software. We are glad that you are enjoying our free version and we wish you a pleasant day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

very useful for me

I am disabled (and old ) and find it difficult to walk far so as I have a computer in two different rooms this application is perfect for me I can do what I want on the second pc right from my armchair - wonderful!

22 July 2026
TeamViewer logo

Reply from TeamViewer

Hi paul c,
We are glad to hear that you had a pleasant experience with our software. Thank you for your positive review!
Have a lovely day,
Your TeamViewer team

Rated 5 out of 5 stars

Very satisfied

The app works good and the free version is also very good.

22 July 2026
TeamViewer logo

Reply from TeamViewer

Hi Hélène Guillierme,
We are glad to hear that you had a pleasant experience with our software. Thank you for your positive review!
Have a lovely day,
Your TeamViewer team

Rated 5 out of 5 stars

good

very good ok

22 July 2026
TeamViewer logo

Reply from TeamViewer

Hi Cinner Nguyễn,
We appreciate your feedback, and we are very happy that you are using our software.
Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

worked very well

worked very well

21 July 2026
TeamViewer logo

Reply from TeamViewer

Hi Alfy Johnson,
Thank you for your support and for choosing us!
Wishing you all the best,
Your TeamViewer team

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