Was really good, but has become a big supplyer with not great customer service. Ordered the "correct" radiator, got the wrong one, had to return it and had to cover the shipping ... ordered a new one,... See more
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See what reviewers are saying
A huge thank you for the excellent organization of our trip to Hurghada, Egypt! Everything was perfectly arranged, from the fast booking process to the detailed advice and support at every step. The h... See more
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⭐⭐⭐⭐⭐ Excellent service and great prices! “I’m very happy with my experience with Skruvat. They have some of the best prices and excellent service. Everything went smoothly, and I really appreciate t... See more
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Part arrived and was exactly as advertised. Was shopping around for weeks for the part ( pinch bolt ) specific to my car and Skruvat was they only place that had stock. Also was much less expensiv... See more
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Company details
About Skruvat
Written by the company
Välkommen till Skruvat!
Written by the company
- KUNDSERVICE
- Vi vet att du som kund är vår ambassadör, och har som mål att ha 100% nöjda kunder. Har du några som helst frågor - ring eller mejla!
- SNABB LEVERANS
- Vi skickar vanligtvis din vara inom en arbetsdag - direkt till dig eller närmaste utlämningsställe.
- SKRUVADE PRISER MED PRISGARANTI
- Vi arbetar med ledande grossister i Europa med så få mellanhänder som möjligt. Det tillsammans med att vi inte har några stora butiker med mycket personal gör att vi kan hålla ner våra kostnader och erbjuda dig som kund i snitt -30% lägre pris, dessutom med lägsta-pris-garanti.
Contact info
Stockholm, Sweden
- 08-120 20 420
- www.skruvat.se
4.3
Excellent
101K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Skruvat
Tack för ditt omdöme!
Kul att höra att både vår service och leveransen motsvarade förväntningarna.
- Sören
Product did never arrive.
9 March 2026
Reply from Skruvat
Thank you for your review!
We're sorry to hear that your order never arrived.
Unfortunately, we cannot find any previous contact with our customer support regarding this issue. As this order is now more than six months old, the shipment tracking information is no longer available through the carrier, which limits our ability to investigate what happened.
If you have any further questions or would like us to look into the matter in more detail, please contact our customer support team. We will do our best to assist you and see what options may still be available.
- Sören
Reply from Skruvat
Thank you for your review!
We're pleased to hear that you're happy with your purchase.
- Sören
Reply from Skruvat
Tack för ditt omdöme!
Kul att höra att du blev nöjd med både priset och leveransen.
- Sören
It took way longer then they said to…
It took way longer then they said to ship the parts, and I had to get parts from another dealer.
Very disapointed, as I asked about this when ordering.
9 April 2026
Reply from Skruvat
Thank you for your review!
We are sorry that the delivery did not meet your expectations during the Easter period earlier this year.
Your package left our international warehouse shortly after the order was placed, but due to the high volume during this period, the delivery time was unfortunately longer than we had hoped.
While delays caused by the carrier are beyond our direct control, we fully understand that it can be frustrating to wait longer than expected for your parts.
We appreciate you taking the time to share your experience with us. Your feedback is valuable and helps us continue improving our service.
- Sören
All experience with Skruvat was good…
All experience with Skruvat was good for me, fast delivery, good communication and good quality product.
21 October 2026
Reply from Skruvat
Thank you for your review!
We're pleased to hear that you're happy with your experiance with us.
- Sören
First order i waited 10 days instead of…
First order i waited 10 days instead of 72 hours they promise. Second order. Just transmission oil what they got in stock, they can't even send it out in 2 weeks . Never again we will order in this shit company . They can't even answer , just bullshit with nice words from Ai
19 October 2026
Unprompted review
Reply from Skruvat
Thank you for your review!
We are sorry that the delivery times did not meet your expectations.
We would like to kindly explain that both of your orders contained items with an estimated delivery time of 4-7 business days, as stated on our website and in your order confirmations.
Fortunately, the first order was delivered after only 4 business days. However, the second order has been affected by delays from our supplier during the current peak season, which we sincerely regret.
During periods of high demand, we use an AI service that can assist an unlimited number of customers simultaneously, thereby helping to reduce waiting times. However, if you prefer personal assistance, you can always request to be transferred to our customer support team and be placed in the queue for an agent.
We can see that your most recent case regarding the delayed order is currently being handled, and we are following up with our supplier to obtain an updated delivery status as soon as possible.
We appreciate your patience and hope we will have the opportunity to restore your confidence in us in the future.
- Sören
Fast and convenient delivery
Fast and convenient delivery. Good selection of articles and good prices.
20 October 2026
Reply from Skruvat
Thank you for your review!
We're pleased to hear that you're happy with our deliveries, selection and prices.
- Sören
Scam store
Scam store
Never buy from them
After you pay full money, they tell you they don’t have it or not ready wait for a few weeks we might send you the goods!
26 October 2026
Unprompted review
Reply from Skruvat
Thank you for your review!
We are sorry that the delivery did not meet your expectations.
During the current peak season, demand is exceptionally high, which has unfortunately created logistical challenges for some of our suppliers and shipping partners. As a result, delivery times may in some cases be longer than usual.
If you are unable to wait for the delivery, you are of course welcome to contact our customer support team. We will be happy to assist you with cancelling the order and arranging a full refund.
Thank you for your patience and for taking the time to share your feedback. Your comments help us improve our service and processes.
- Sören
Reply from Skruvat
Thank you for your review!
We're glad to hear that you're happy with you purchase.
- Sören
I am using this store couple years
I am using this store couple years. Price is lower than in another store. But shipping not so fast.
12 November 2025
Reply from Skruvat
Thank you for your review!
We're glad to have you as a returning customer. We thank you for your feedback as it helps us to better our services.
- Sören
Reply from Skruvat
Thank you for your review!
We're glad that you're happy with our prices and that the parts met your expectations.
- Sören
Everything o.k
12 October 2026
Reply from Skruvat
Thank you for your review!
We're glad to hear that you're happy with our services.
- Sören
Really bad company
Really bad company, dont buy or even visit the site.
Ordered a key or oil filter, and it broke once i just turned it a bit. They didn't refund it.
Shitty quality and no refunds.
18 October 2026
Unprompted review
Reply from Skruvat
Thank you for your review!
We are sorry to hear that the handling of your warranty claim did not meet your expectations.
We would like to clarify that the warranty unfortunately does not apply when a part has been used on a vehicle for which it was not designed or is not compatible. For this reason, we were unable to approve the claim in this case.
We appreciate your feedback and will take your comments into consideration as part of our ongoing efforts to improve our service.
- Sören
Weldi good 👍
8 October 2026
Reply from Skruvat
Tack för ditt omdöme!
Kul att höra att du blev nöjd med köpet.
- Sören
Reply from Skruvat
Thank you for your review!
We're glad to hear that you're happy with our selections.
- Sören
Bought a part for my car recently
Bought a part for my car recently. It was defect so I returned it. After a week didn't get a confirmation that they had recieved it. Checked with deliverer and they confirmed it was delivered. First when I contacted skruvat did they confirm receving it and it could take up to six months before I could get a refund. Now it's gone a month and tried checking upp on my errand.
Next problem. Tried to login and se status. Can't log in. Tried to renew password, that didn't work either.
So, around and around we go.
Skrewed out of 1100 kr.
Don't dare buy from skruvat again.
15 October 2026
Unprompted review
Reply from Skruvat
Thank you for your review!
We are sorry to hear that the handling of your warranty claim did not meet your expectations.
We would like to explain that warranty claims need to be forwarded to the supplier for a thorough technical assessment. Depending on the complexity of the case and the current workload, this process can take up to 60 days, although we always strive to receive a decision as quickly as possible.
In your case, we can see that the claim was approved just 21 days after it was registered, meaning that the matter was fortunately resolved much faster than the maximum estimated processing time.
We also apologize if you experienced any login issues during the process. Should this happen again, please do not hesitate to contact our customer support team and we will be happy to assist you.
Your feedback is valuable to us and helps us continue to develop and improve our service.
- Sören
Never issues with this company
30 March 2026
Reply from Skruvat
Thank you for your review!
We're glad you're happy with our services.
- Sören
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