I have to ask, has anyone actually gotten a job interview, talk less of a job, through Indeed? It seems like you fill out numerous applications on this site, but no employer ever gets back to yo... See more
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I was under the impression that Indeed was one of the most reputable job boards. However, recently, I have been dealing with endless "employers" who just claim to offer real job openings when in fac... See more
Company replied
Why has the functionality gone Example: When searching for a job on INDEED you had a choice of Agency or Direct Employer, in my experience of 24 years this was one of your best features and why ha... See more
Company replied
Find reviews not kept up to date, like old job applications being left on this site. Surely indeed should monitor this and make sure that employers haven’t forgotten about this. Also I find a lot of a... See more
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Company details
About Indeed
Written by the company
More people find jobs on Indeed than anywhere else. Indeed is a leading matching and hiring platform, and the #1 job site in the world (Comscore, Total Visits, September 2022).
Indeed matches and connects job seekers to millions of jobs in more than 60 countries and 28 languages.
Over 3 million employers use Indeed to find and hire new employees. More than 300 million unique visitors use Indeed each month to search for jobs, post resumes, research companies, and more.
Indeed delivers 2.5X more hires than other branded job sites combined (Among BreezyHR clients, Sources of Hire Report 2021, U.S.).
For more information, visit indeed.com.
Contact info
United States
- trustpilot@indeed.com
- www.indeed.com
2.0
Poor
13K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Horrible product and overcharged me…
Horrible product and overcharged me without any way to go into my account and shut it off or contact anyone. Every attempt was met with "something went wrong on our end" please try again later" but the billing kept coming and charging my business card. Also the analytics are fake- stating 30 applicaants when we got 3
2 July 2026
Unprompted review
Reply from Indeed
Hi Jacqui, this does not sound right, we would like to help here. You can pause or close job posting on Indeed at any time, you just need to sign into your account and go to the Jobs page and change the status of the job on the right side of the page.
We would like to have a look into what happened here, please email us at trustpilot@indeed.com with more details so we can check this out.
Indeed has become absolutely obsolete…
Indeed has become absolutely obsolete in the employee search market. Their tools are inadequate, and waste of time. Their customer service is horrific and outsourced mostly to 3rd world countries. TOTAL waste of time !!!!
2 July 2026
Unprompted review
Reply from Indeed
Hi Craig, we are very sorry to hear that you feel this way. We would like to help, if this interests you please send us an email to trustpilot@indeed.com with more details.
This is absolutely outrageous!!😡 my…
This is absolutely outrageous!!😡 my kiddo's account has been banned for being under 18 😤😡. What would god say, denying my baby a future!! The devil is waiting for y'all! ✝️ All mama bears we have to stop these felons from hurting our sweet children 😍💪❤️🔥 #girlpower
2 July 2026
Unprompted review
Reply from Indeed
Hi Mindy, Generally, Indeed is only for use by people aged 18 or over. Per section 19. Use by Minors of Indeed's Terms of Service: https://www.indeed.com/legal#job-seeker
We understand that this might be disappointing news, apologies for any inconvenience caused by this.
Useless website
Useless website, forces you to sell your data and open account just to SEE job offers. PATHETIC, NO WONDER NO ONE HAS ANYTHING GOOD TO SAY ABOUT THEM.
there's other websites that don't extort you to see a job offer, once companies won't get any applicants through Indeed they will stop working with them :)
2 July 2026
Unprompted review
Reply from Indeed
Hi Apolonia, Indeed does not sell your personal data. We take your privacy seriously and are committed to protecting your information. You can read more about how we safeguard your data here: https://www.indeed.com/legal/privacyfaq.
You are likely referring to the fact that we ask for a phone number in order to verify an account on Indeed. At this time, our system requires verification by sending a code to authenticate users via mobile phone number or landline. We understand that this may not be convenient for everyone, and we sincerely apologize for any inconvenience this may cause. This process is in place purely for account security and the security of our users.
Indeed is simply the worst company ever.
2 June 2026
Unprompted review
Reply from Indeed
Hi Coco, we are very sorry to hear that you feel this way. If we can assist in any way, please follow up with us at trustpilot@indeed.com.
Absolutely horrible experience
Absolutely horrible experience, just because indeed is so paranoid about recruiters bypassing it's severally lacking automation features it flagged my account multiple times and at the end just froze my account and I was unable to access our 5000 applicants that we spent 3 months on. Just because of Indeed my position within my own department was severely compromised. There's only one other platform I found that address these issues called Oxbridge assessments but there's no news when they ship it
30 June 2026
Unprompted review
Reply from Indeed
Hi Shafiq, we take our review processes very seriously, it is vital that we review and moderate the jobs posted on Indeed in order to protect our job seekers and employers and ensure a high level of quality in our search results. We have multiple Trust & Safety teams dedicated to this.
If we can assist, please follow up with us by email at trustpilot@indeed.com with more details.
This company is advertising jobs that…
This company is advertising jobs that do not pay you! Stay away from this website as this complete fraud. You will waste months of working and not get paid! They are hungry money grabbing individuals who don’t even check the companies who are registering for the website! Highly do not recommend, use LinkedIn
30 June 2026
Unprompted review
Reply from Indeed
Hi Irfan, thank you for sharing your concerns. We take feedback like this seriously and understand how upsetting it can be to have a negative experience.
Indeed has an extensive review process for employers, and we take that process very seriously. We have Trust & Safety teams dedicated to reviewing and moderating the jobs on Indeed.
Please note that Indeed is not involved in payment arrangements between employers and job seekers, mployers are responsible for their own hiring, payment, and workplace practices and we are also not involved in workplace incidents. We can only take action on or control what happens on the Indeed platform during the hiring process.
True Statement regarding Indeed
True Statement regarding Indeed,
The site is bad all over the country! Repeatedly playing games on this site will worsen the weak economy, bad job opportunities, and racism. I will also pursue many fraudulent jobs on your site. I can guarantee that after reporting it to the authorities. It is a scam site, run by some scam leaders. Do not trust this website.
25 June 2026
Unprompted review
Usability issues
I've been using Indeed for about a month, and I'm genuinely surprised that such basic usability issues exist.
You can't sort jobs by distance, which feels like a fundamental feature for a job search app. I've also set my profile to hide jobs I'm not eligible for, such as roles that require a driving licence, but those jobs still appear in my search results, making those preferences feel pointless.
The job listing page also wastes a huge amount of screen space with an oversized header, so you end up seeing less of the actual job description than you should.
These aren't advanced features, they're basic quality-of-life improvements that you'd expect from a platform that's been around for years. The app has the potential to be much better, but it feels like obvious usability issues have been overlooked.
29 June 2026
Unprompted review
Reply from Indeed
Hi, Aaron! Thank you for taking the time to share this feedback. For job searches by location, you can use the distance feature to narrow results based on how far a job is from your preferred area. While this doesn’t sort listings strictly by nearest distance first, it can help make the results more relevant to your search. Regarding jobs that still appear even after selecting preferences to hide roles you may not be eligible for, those settings can help reduce those listings, but they may not catch every job. In some cases, a requirement like a driving license may still appear in the job description as a keyword, which can keep that role showing in the results. Feedback like yours is valuable, and we will make sure it is passed along!
And there is a joke every time I put my…
And there is a joke every time I put my location in all these random jobs come up. Nothing comes up. That is in my location. It's every day all day. It never works for me. It's ridiculous.
28 June 2026
Unprompted review
Reply from Indeed
Hi Crystal, we are very sorry to hear that you are not getting a positive response to your job search on Indeed. If we can assist with your search to improve the results that you are getting, please send us an email to trustpilot@indeed.com with more details. We are here to help!
A Scam Website
I had a bad experience using this platform, not only the job listing are questionable but whenever I applied to multiple companys out of for example out of 10 companies I rarely recieved any calls, much worse I had calls from unknown numbers, which are labeled spam whenever I submit my information. I'm out here hustling trying to find a decent jobs but what I got? SCAM CALLS!
28 June 2026
Unprompted review
Reply from Indeed
Hi there, thank you for sharing this feedback, and we're sorry you had such a frustrating experience.
We understand how discouraging it can be to apply to several jobs and not hear back, especially when you’re also receiving unexpected calls that feel suspicious.
We take concerns of this nature seriously, if you have not already reported this to us, please send more details by email to trustpilot@indeed.com so we can ensure this is investigated.
WASTED TIME: 87+ jobs applied to on INDEED
INDEED does a lousy job of vetting job postings. THEY ARE DEFINITELY NOT ON THE JOB SEEKERS SIDE - THEY PRIORITIZE THE FEES FROM PURPORTED "EMPLOYER" JOB POSTINGS - AND SO DO VERY LITTLE DUE- DILIGRNCE ON WEEDING OUT THE BS POSTINGS AND THE SCAMS.
Of 87+ jobs I applied to on INDEED from 02/05/2026 to 06/29/2026, only two responded. The first wanted to sell me a franchise, entailing zero up-front costs (a good sign - not a scam), but expecting me to accept zero income for 90-120 days as I built "MY" so called business, which they could pull at any time. Presented in the Job Posting as an Area Development position. WHAT THEY MEANT WAS: develop the area market for us and you'll keep it for awhile, until we decide to pull corporate ownership.
The second job posting was an out right fake check scam, hiring for a remote Executive Assistant role, based upon my not being selected for a remote position for a CANADIAN company. (So probably watch out for CANADIAN job postings. Watch out for a BENJAMIN RONZANO or a FIFENDEKEL PIE SHOP.... posting from Alberta, Canada.
This was such a blatant fraud scam that INDEED should have caught this. And any ethical company would have focused on scams against job seekers.
BUT NOT INDEED - COLLECTING FEES IS PARAMOUNT. And job seekers - well we'll always have them won't we?
d
Dear Mr. "Deko", あんた分かってんの？
Anta wakatten no?
26 June 2026
Unprompted review
Reply from Indeed
Hi Eric, thank you for taking the time to share this, and I’m sorry for the frustration and disappointment you’ve experienced.
Indeed takes reports of misleading job ads, and suspicious employer behavior seriously. The examples you shared are the kinds of concerns that should be reviewed. If you have not already reported these postings, please send us more details by email to trustpilot@indeed.com and include as much detail as possible, such as the company names, job titles, message content, dates, and any contact information used.
For your safety, please avoid any employer that asks you to deposit checks, purchase equipment with sent funds, share banking information early in the process, or continue conversations only through unofficial channels.
Not a fan
Not a fan. When you do have to use it it's not very friendly to the employer, we spend a considerable amount of money to get hardly anything in return. Former employees are allowed to review you as an employer yet we're the ones funding the site and we're not allowed to review the employee. There should be a database that shows when people don't show up for job interviews. Or if they were employed with us, we should be able to review how their performance was to help other potential employers out.
Another issue is the smartsourcing. You spend over 500 bucks to get about a hundred leads to reach out to potential employees with. Little did we know that 4 days later the smartsourcing has expired and they charge you another $500 bucks for a fresh new 100 leads even though you didn't use the other ones yet.
One thing indeed is good at is taking your money though I will say that. I'll change my review if somehow they improve upon their site. Right now I'm just hoping I never have to use it
1 May 2026
Unprompted review
Fake Job Postings
It seems like none of the jobs posted are real. Its a waste of time, I dont know why Indeed is still functioning. Why do they call themselves the #1 job site?
19 March 2026
Unprompted review
Reply from Indeed
Hi Ana, we have an extensive moderation processed designed to protect our job seekers and ensure quality in our search results. We have Trust & Safety teams dedicated to preventing content of this nature from appearing on Indeed.
If you come across a job that concerns you please send us an email to trustpilot@indeed.com so we can ensure it is investigated.
Not as good a website as it once was
Indeed is not the same website it was a couple years ago. It seems Indeed's IT department totally wrecked their website. It used to be an orderly, easy to use website. Now it is in disarray. They should go back to the format they had four years ago.
25 June 2026
Unprompted review
Reply from Indeed
Hi Brian, thank you for sharing your feedback. We are sorry to hear that you feel with way.
We are always working to update an improve how Indeed works so occasionally changes will be made to the site, we are sorry to hear these changes are not to your satisfaction. We understand your concerns about the current layout and how it affects the overall search experience.
We will ensure your feedback is shared with the appropriate teams as we continue working to improve search quality, job recommendations, and the overall user experience on Indeed.
Poor Search Functionality and Irrelevant Job Recommendations
Indeed has become increasingly frustrating and difficult to use. The search functionality is poor, and the platform often removes or resets useful search filters and keywords when making small changes to a search. This makes refining results unnecessarily time-consuming.
The job matching algorithm is also disappointing. Despite my search history and preferences, Indeed frequently places jobs at the top of the results that are completely irrelevant to my experience, interests, or qualifications. Instead of showing suitable opportunities first, I often have to sift through pages of unsuitable listings.
While Indeed has a large number of job postings, the user experience has declined. The layout of the site, where jobs are listed on the left, and the detail is presented on the right is awful.
25 June 2026
Unprompted review
Reply from Indeed
Hi Benjamin, thank you for taking the time to share this feedback. We are sorry to hear that your experience using Indeed has been frustrating.
We understand your frustration when search filters and keywords reset while you’re trying to refine results, we are always working to update an improve how Indeed works so occasionally changes will be made to the site, we are sorry to hear these changes are not to your satisfaction. We also understand your concerns about the current layout and how it affects the overall search experience.
In relation to when recommended jobs do not feel relevant to your background, interests, or qualifications, we are always working to improve the accuracy of this and hope to see improvements in the future.
We will ensure your feedback is shared with the appropriate teams as we continue working to improve search quality, job recommendations, and the overall user experience on Indeed.
Thank you again for taking the time to let us know about your experience.
am confused by the outcome of this…
am confused by the outcome of this process. My account was suspended, and after several inquiries I was referred to the appeals process. However, at no point was I informed of the specific reason for the suspension.
I do not understand how I can appeal a decision when I have not been told what conduct, action, or policy violation is being alleged. Throughout this process I have repeatedly asked for clarification, but I have received only general statements that the suspension will remain in place. Indeed by four has the most unorganized customer service or customer relationship about you or whatever you want to call it they're horrible
24 June 2026
Unprompted review
Reply from Indeed
Hi Sami, thank you for sharing your experience, we are sorry to hear about the confusion this has caused you.
We have an extensive moderation process, we take this very seriously and it is designed to protect our job seekers and employers and also ensure a high level of quality in our search results. While we are not always able to share all details related to a review, this is sometimes necessary to help protect the integrity of our review process and related systems.
Your concerns regarding the level of explanation provided have been noted and will be shared with the relevant team internally.
Absolutely a waste of time
Absolutely a waste of time. No customer service 20 minutes hold time on the phone. Loolking for a beauty therapist all i get is receptionist and nail techs. Rubbish company
25 June 2026
Unprompted review
Reply from Indeed
Hi Kim, while Indeed helps make your job visible to potential candidates, we’re not able to control who chooses to apply. That means employers may sometimes receive applications from people whose background or experience does not fully match the role they are hiring for.
In your case, although you are looking for a beauty therapist, some applicants may still apply from related or broader areas such as receptionist or nail technician roles. We understand that reviewing unsuitable applications can feel like a waste of time.
If you would like us to have a closer look please send us an email to trustpilot@indeed.com.
Absolutely appalling experience
Absolutely appalling experience. The website is incredibly frustrating to use. When I'm logged into my account, job searches return little or nothing, yet performing the exact same search while logged out suddenly displays numerous vacancies. This makes the platform feel unreliable and potentially causes users to miss genuine job opportunities.
If this is due to account settings or a technical issue, it needs fixing urgently. A job search website should make finding work easier, not harder. Extremely disappointing.
25 June 2026
Unprompted review
Reply from Indeed
Hi Aaron, we are very sorry to hear that you feel this way, a positive user experience is very important to us, we are always working to improve this. If you can follow up with us by email at trustpilot@indeed.com with more details we would be happy to have a closer look into this.
seems a waste of time
seems a waste of time, applied for numerous jobs, have the relevant experience for all and only a few were ever viewed, plus when looking at the application history its telling me i have only applied for 4 jobs and its well over 15, not sure if its AI ran now but it does ask for some really bizarre experience when it has nothing to do with the job advert, ie went to apply for a job in a shoe shop asks me if i had gardening experience, not sure where they got that from, it used to be a great site years ago but not so much anymore.
18 June 2026
Unprompted review
Reply from Indeed
Hi Sally,
Thank you for taking the time to share this feedback, and we’re sorry to hear your experience has been frustrating.
We understand how disappointing it can feel when you’ve applied for multiple roles and did not get a response, unfortunately we cannot control if an employer responds to applications, we encourage them to respond to all applications but ultimately this is their decision.
Regarding discrepancies in your application history. In some cases, not every job application will appear in the Applied section if the application was completed on an employer’s own website, submitted using a different Indeed account or email address, submitted through another site, or if the application is older.
We also understand your concern about application questions that seem unrelated to the role. Those questions can sometimes be set by the employer or their applicant tracking system, which may lead to questions that do not feel relevant to the job being advertised.
Thank you for sharing your feedback with us.
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