Indeed Reviews 

12,841
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 554 reviews, most reviewers were unhappy with their experience overall. Many found the platform ineffective, citing a lack of employer responses and significant time wasted. Users frequently encountered website issues, including non-functional search filters and irrelevant job postings. Its poor design often led to a frustrating experience. Some people also felt customer support was unhelpful, often relying on AI tools. Concerns were raised about data privacy and security. Reviewers also mentioned deceptive or expired job listings, contributing to a negative overall impression.

What people talk about most

Website

Users describe negative interactions with the website, with many calling it terrible, useless, and a waste of... See more

User experience

Customers consistently note negative experiences with user experience, describing it as frustrating and a... See more

Staff

People report negative experiences with staff, citing issues with unhelpful and unresponsive representatives.... See more

Service

Customers had negative experiences with service, with many reviewers expressing strong dissatisfaction.... See more

Response time

Clients share negative opinions on response times, with many reviewers reporting long hold times, a lack of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I have to ask, has anyone actually gotten a job interview, talk less of a job, through Indeed? It seems like you fill out numerous applications on this site, but no employer ever gets back to yo... See more

Company replied

Rated 2 out of 5 stars

I was under the impression that Indeed was one of the most reputable job boards. However, recently, I have been dealing with endless "employers" who just claim to offer real job openings when in fac... See more

Company replied

Rated 2 out of 5 stars

Why has the functionality gone Example: When searching for a job on INDEED you had a choice of Agency or Direct Employer, in my experience of 24 years this was one of your best features and why ha... See more

Company replied

Rated 2 out of 5 stars

Find reviews not kept up to date, like old job applications being left on this site. Surely indeed should monitor this and make sure that employers haven’t forgotten about this. Also I find a lot of a... See more

Company replied


Company details

  1. Search Engine Company
  2. Media Company

About Indeed

Written by the company

More people find jobs on Indeed than anywhere else. Indeed is a leading matching and hiring platform, and the #1 job site in the world (Comscore, Total Visits, September 2022).

Indeed matches and connects job seekers to millions of jobs in more than 60 countries and 28 languages.

Over 3 million employers use Indeed to find and hire new employees. More than 300 million unique visitors use Indeed each month to search for jobs, post resumes, research companies, and more.

Indeed delivers 2.5X more hires than other branded job sites combined (Among BreezyHR clients, Sources of Hire Report 2021, U.S.).

For more information, visit indeed.com.


Contact info

2.0

Poor

TrustScore 2 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(12,841)

897 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The Indeed Website is far from Adequate

I found the Indeed website very frustrating to use. Firstly I had to give a lot of personal information to the site to even be able to search for jobs. I feel that that is very unnecessary. Secondly 99% of the job postings did not match my job title. I also put in the desired wage and EVERYTHING that came up was much lower. That goes along with the desired location (I put Langley, BC) and there were A LOT of job postings that were much further (as far as Kootenays ). Applying a job is very difficult as well. The site insists that you add so much information that is just annoying and unnecessary.

I want to delete my account and discontinue using Indeed. However, contacting them is a complete nightmare and nearly impossible. All in all , I would not recommend using them, as it is a complete waste of time.

The site could be massively improved if it was more accurate in job title, wage and distance location. It could also be improved if you could just select a job title and simply just have the opportunity to upload the resume and cover letter (possibly reference letters ass well if appropriate).

All in all this site is not adequate to say in the least and I would not recommenced to anyone.

22 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Lisa, thank you for sharing your experience, and we’re sorry to hear the site felt frustrating to use. We understand how disappointing it is when job results don’t align with your title, pay, and preferred location, and when the application process feels more time-consuming than expected. Your feedback is valuable, and we appreciate you taking the time to share it as we continue working to improve the experience for job seekers.

To explain, Indeed’s search engine is built to surface the most relevant roles, but broad keyword matching or limited context can occasionally pull in unrelated results. We’re continually refining this so the right jobs show up first. To get the most relevant results, enter keywords between quotation marks related to the job you want (for example: "Social Media Manager").

If you wish for that account and all its data to be deleted, you will need to fill out this form,

https://requests.hrtechprivacy.com/create?entity=INDEED&hl=en_US

Once you do, you will receive an email to confirm your request, however, it will not be possible to reuse that email address again on Indeed.

We hope this helps!

Rated 1 out of 5 stars

Indeed keeps rejecting my work reviews…

Indeed keeps rejecting my work reviews and Indeed has no jobs on there just bot jobs that re not real. I have seen the same job posted over and over again for over 2 years. It's a fake site and a waste of time.

23 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, all company page reviews on Indeed are subject to a moderation process. Our goal is to make sure we are posting reviews that are transparent and reflect the true working experience of the company. However, if any part of a review violates our guidelines, we will not post it.

You can view the guidelines at: https://support.indeed.com/hc/en-us/articles/360046789111-Company-Review-Policies. We advise you to look at our guidelines and revise your review and repost it.

Unfortunately, we are not able to discuss individual reviews that may not have been approved.

Rated 1 out of 5 stars

Website gets worse every year.

Website gets worse every year.

Irrelevant jobs, wrong locations. It's terrible

22 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, we are very sorry to hear that you feel like this! If we can assist with your search to help improve the results that you are getting just send us a email to trustpilot@indeed.com, we are here to help.

Rated 2 out of 5 stars

Frustrating

Frustrating. I repeatedly tell the button to stop showing me certain jobs and it doesn't ever work. Now I don't even get new postings when I check in a week later but if I search the same term, I get the new ones. Yes, there are companies that prefer to advertise on Indeed but there is no user benefit for those looking on this site from the way the interface is designed.

21 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Thanks for sharing this feedback, we understand the frustration. It’s disappointing when job preferences don’t seem to stick and new postings aren’t showing up as expected. We’d like to look into this further, so when you have a moment, please email us at trustpilot@indeed.com with some additional details so we can further assist. Thank you.

Rated 1 out of 5 stars

Obnoxious employer verification

Obnoxious employer verification. They ask for a billion of company docs and information and reject. What's the point to waste people's time to not accept legitimate businesses. Please don't even bother writing your reply about "protecting your customers". You're just wasting people's time by rejecting legit businesses

20 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Olexandra, we understand how frustrating it is not to have a detailed explanation for the account lock, and we are sorry for the frustration this has caused.

To protect the integrity of our review process and prevent circumvention, our review teams don’t share specific reasons or internal signals that lead to an account restriction. We know that can be disappointing, but this policy helps us apply our standards consistently and keep the platform safe for everyone.

Indeed reserves the right to reject or remove any account for any or no reason at any given time. Please reference our Terms of Service for more information. https://www.indeed.com/legal

You can submit an appeal through your account. Please note that the review process typically takes 1 to 3 business days and our team will contact you when they have an update, or if they need additional information.

Thank you for your understanding.

Rated 1 out of 5 stars

majority of jobs are FAKE

I been using this website for many years now, when it comes to applying jobs, they never get back you and even the jobs are FAKE
day by day it gets worse, you just can't find a job that suits your skillset, and indeed has thousands of listing on their website
advise! please don't even waste your time

20 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Nguyen, we know job searching can be tough and discouraging, especially when you're not hearing back from employers. While Indeed isn't directly involved in the hiring process, we recommend checking out this resource on our Career Guide about what to do if you're not hearing back from employers: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers. We wish you the best of luck in your job search!

Rated 1 out of 5 stars

The most stupid platform i ever saw ..

The most stupid platform i ever saw ... your STUPID CAPTCHA wasting people time ... ARE you care about that ??? You dont know that ppl may open multiple tabs ???!

19 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Joel, we would like to take a closer look at what happened here. When you have a moment, please email us at trustpilot@indeed.com with some additional details so we can further assist. Thank you.

Rated 1 out of 5 stars

Garbage company

Garbage company. They treat all their employer account users like they are scammers. They will want document after document and then still reject. Wasted 1 month asking for different document that were all completely legitimate from a business we have been running for 15 years. Still, rejected.

18 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Syed, we have an extensive review and moderation process for the jobs and accounts on Indeed, this is something that we take very seriously and is designed to protect our job seekers and employers and ensure a high level of quality in our search results.

Occasionally, our Trust & Safety team will require additional documentation in order to complete a review and verify a company before their job postings can appear on Indeed.

Rated 1 out of 5 stars

Poor Experiance, hunt elsewhere

poor site, selected jobs dont match filters, only replies you get are from spam companies who try to hack you.
support is useless, just dont bother to visit & if you have remove all your data before the scammers get it

12 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Philip, we are very sorry to hear that you feel this way and would like to help. If you can follow up with us by email at trustpilot@indeed.com with more details on the issues that you are experiencing we would be happy to assist in any way that we can here.

Rated 1 out of 5 stars

more bureaucratic

This company is more bureaucratic than the Spanish government. Every simple step turns into unnecessary paperwork and delays. The process is frustrating and far more complicated than it needs to be.

19 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Luiz, we would like to learn more about what you are experiencing here, can you please send us an email to trustpilot@indeed.com with more details so we can ensure this is properly addressed?

Rated 1 out of 5 stars

Constantly ringing me despite…

Constantly ringing me despite repeatedly asking them to stop as have no interest. They tell me name taken off then I get more calls. Acts like a scam organisation avoid

19 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Christopher, we would like to assist with this, can you please send us an email with more details on the contacts that you are receiving to trustpilot@indeed.com so we can check this out?

Rated 1 out of 5 stars

Faulty Login

Kept Asking For a Passkey And yet this only works on Certain devices and browsers, But NOT MY Mini PC!! And to report it you MUST login. But How to report it when it is stopping me logging in?

19 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, we are sorry to hear that you are experiencing issues logging in. If we can assist please follow up with us by email at trustpilot@indeed.com with more details so we can help.

Rated 1 out of 5 stars

Absolute worst support

Absolute worst support, glitchiest app. Applying for jobs is a chore on Indeed, it's completely convoluted and buggy. Asking for tech support is like pulling teeth. Use glassdoor, linkedin, ziprecruiter, NEVER use indeed. Absolute total trash website.

18 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Justin, we would like to take a closer look at what happened here. When you have a moment, please email us at trustpilot@indeed.com with some additional details so we can further assist. Thank you.

Rated 1 out of 5 stars

Indeed is the worst job site in the…

Indeed is the worst job site in the world. Inaccurate information and poor job listings

17 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, if you feel unsure about a job, you can report job listings directly to our internal review team. To learn more about this, please use the link below! https://support.indeed.com/hc/en-us/articles/360028156452-Reporting-a-job

Rated 1 out of 5 stars

Indeed waste of time I been turn down…

Indeed waste of time I been turn down by so many places

16 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Brian, we understand how frustrating and discouraging it can be to submit applications and not receive updates from employers or be turned down, especially when you're putting significant time and effort into your job search.

At Indeed, our goal is to help connect job seekers with employment opportunities. While we provide the platform and tools that facilitate those connections, employers are responsible for reviewing applications, managing candidates, and making hiring decisions through their hiring processes. In some cases, employers may receive a high volume of applications or may not consistently update candidate statuses, which can result in applicants not receiving a response.

Although we can confirm that applications submitted through Indeed are delivered to employers according to their chosen application method, we are unable to influence employer hiring decisions or guarantee a response to every application.

To support your job search, we encourage you to explore our Career Guide for practical advice, resume tips, interview guidance, and job search strategies:
• Career Guide: https://www.indeed.com/career-advice
• What to do if you aren't hearing back from employers: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers

We appreciate the effort you're putting into your job search and wish you continued success as you pursue new opportunities.

Rated 2 out of 5 stars

Expired jobs

Many jobs actually expired even if according to indeed they were posted the same day

14 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Marcus, we have a dedicated review team in place. If you feel unsure about a job, you can report job listings directly to our internal review team. To learn more about this, please use the link below! https://support.indeed.com/hc/en-us/articles/360028156452-Reporting-a-job

Rated 1 out of 5 stars

scammers indeed.…

every time i apply for certain jobs i end up with spam and scam emails and phone calls from numbers that
don't exist. They must have indians working there. They let anyone on their site with no real proof that they are employers.it is another platform for thieves.

9 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Ian, we want to make sure job seekers are having a safe experience with Indeed. We have a dedicated review team in place. If you feel unsure about a job, you can report job listings directly to our internal review team. To learn more about this, please use the link below! https://support.indeed.com/hc/en-us/articles/360028156452-Reporting-a-job

For your safety, please review our Security page and these guidelines for a safe job search,
https://support.indeed.com/hc/en-us/articles/216354123-Guidelines-for-Safe-Job-Search
https://www.indeed.com/security

Rated 1 out of 5 stars

This has been a complete rip-off.

My experience with Indeed Employer has been extremely disappointing.

I was initially charged for CVs that were completely unrelated to the job I advertised. After raising the issue, an account manager assured me that changing the job category would resolve the problem. He then advised me to create a new advert with a daily budget of £57, explaining that I could pause the advert at any time and that it would generate relevant candidates.

Unfortunately, the outcome was very different. In less than 24 hours, I was charged £120, so I paused the advert immediately and contacted support. Despite this, I was charged a further £161.80 for a single CV that was not relevant to the role.

I found the support I received to be poor, and my concerns about the billing were not properly addressed. I felt that the costs escalated far beyond what I had been led to expect, and I am still seeking a full explanation and resolution.

Based on my experience, I would advise other employers to monitor their spending closely, carefully review the relevance of the CVs they are being charged for, and ensure they fully understand the billing process before committing to a sponsored advert.

11 July 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, we would like to take a closer look at what happened here. When you have a moment, please email us at trustpilot@indeed.com with some additional details so we can further assist. Thank you.

Rated 1 out of 5 stars

HORRIBLE JOB ENGINE!!!

10 July 2026
Unprompted review
Indeed logo

Reply from Indeed

We are very sorry to hear that you feel like this! If we can assist in any way, please send us an email to trustpilot@indeed.com with more details so we can help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look