Kenny Adekoya

United Kingdom

Reviews

Review of Indeed


Rated 2 out of 5 stars

Definitely Questionable

I have to ask, has anyone actually gotten a job interview, talk less of a job, through Indeed?

It seems like you fill out numerous applications on this site, but no employer ever gets back to you.

Definitely Questionable 🤨.

3 June 2026
Unprompted review

Reply from Indeed

Hi, Kenny! We completely understand and empathize with how tough and discouraging the job search can feel, especially when you're not hearing back from employers. At Indeed, our mission is to help people get jobs. While we provide the tools and platform to connect employers with job seekers, hiring decisions and outreach are handled directly by employers themselves. That means we unfortunately can’t guarantee a response to every application. To support you during this time, we recommend exploring our Career Guide, which offers valuable advice and resources: https://uk.indeed.com/career-advice. Additionally, this article specifically addresses what to do if you aren't hearing back from employers: https://uk.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers. Please know that we're rooting for you, and we wish you the best of luck in your job search!

Review of KLM


Rated 1 out of 5 stars

Atrocious Practices.

I was supposed to have flown out on a return flight from Lagos to Amsterdam on Monday, 27th April 2026. I arrived at Murtala Muhammad International Airport at 20:45, my flight was not due to leave Lagos until 22:10.

However, I was informed that the Checkin had closed. When numerous other passengers and I, queried this, we were told that Lagos, KLM closes it check in gates two hours before departure. I then had to pay an additional $503.30 to fly out the following evening.

What really perplexed me was the fact that in London City Airport, I had arrived for my flight 3️⃣ hours before departure and the KLM Check In desk was empty. I was then told by LCY Customer Services that KLM did not start checking in passengers until 2️⃣ hours before departure.
I mean is there one rule for UK 🇬🇧 passengers and another rule for Nigerian 🇳🇬 passengers?

7 May 2026
Unprompted review

Review of LemFi


Rated 5 out of 5 stars

Upped The Ante

Give credit where credit is due.
LemFi used to be Lemonade and their service was quite atrocious then. However, since they have switched over to LemFi, they have definitely upped the ante and they are very good now.

17 February 2026
Unprompted review

Reply from LemFi

Hi Kenny,

Thank you for taking the time to share such honest and thoughtful feedback about LemFi.

We sincerely appreciate your recognition of the improvements we have implemented. We acknowledge that during our previous operations as Lemonade Finance, we did not consistently meet the high standards our customers expect and deserve. Your valuable feedback, both historical and recent, has been instrumental in guiding our growth and development.

Since our transition to LemFi, we have diligently refined our processes, enhanced our customer support, and optimized our services to provide quicker and more dependable transfer experiences. We are pleased to know that these efforts have been evident and appreciated.

Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

We are always available to assist you.

Best regards,
Imar

Review of eDreams


Rated 5 out of 5 stars

SURPRISING IMPRESSED

I am a pretty fair and reasonable person and to give credit where credit is deserved, due to the effort eDreams made, after I cancelled my flight and the swift response I received from eDreams in dealing with part of my refund, which incidentally, I never imagined would materialise. I am updating my review of eDreams on Trustpilot.

If I am being honest, I am not sure I will use them again, as they do need to be more specific when their customers pay extra money to change a booking and then are told that any changes have to be made to and from each destination. But I am impressed with the swift response I received from eDreams and I have to commend them for that.

15 June 2025
Unprompted review

Reply from eDreams

Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travel.

Sincerely,

Customer Care team

Review of eDreams


Rated 1 out of 5 stars

NEVER AGAIN

I bought a flexi ticket with eDreams in case I needed to change my flight. I now need to change my return flight and eDreams are proving to be extremely difficult, unhelpful and unreliable.

Firstly, it was almost impossible to get hold of anyone in eDreams and when you are finally able to get hold of them, they make you jump through hoops, when you want to change your booking.

They have now informed me that the only way I can change my ticket is by changing my ticket to and from my destination. If I had known this, I obviously wouldn’t have ever booked my flight with eDreams.

And let’s not forget about the times they conveniently call you at the most inconvenient times and then promise to call you at a said time, but that doesn’t happen.

Yeah, big mistake on my part, I’m never going to use eDreams again.

9 June 2025
Unprompted review

Reply from eDreams

Hi Kenny,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met and assured you that your request is in progress and being properly handled.

As soon as we have an answer, we will email you at the address you used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,
John
Customer Care Team

Review of Outlook Mail


Rated 1 out of 5 stars

DELETING THIS APP

I thought I was the only one who thought that Outlook was bad, this is a truly rubbish email account, I can hardly make head or tail out of it.

Even to send a simple email, outlook has managed to make that difficult. And when you send an email, say a quiet prayer that the recipient receives it.

Immediately a task I am working on has been completed, I am deleting the Outlook app from my phone.

31 August 2024
Unprompted review

Review of Ring US

Review of WhatsApp


Rated 1 out of 5 stars

WHAT ARE YOU A CONGLOMERATE FOR?

My WhatsApp account was hacked 5️⃣ days ago, but I believe that there was no way that the hackers could take over my account, because of the Two Steps Verification, but even after countless emails to WhatsApp, the hackers have managed to bypass the Two Step verification and taken over my WhatsApp account. Now my family and friends are being inundated with requests for money.

Is it because, WhatsApp is a massive conglomerate, that has a massive client base, that it doesn’t give a hoot about us, your clients who have made WhatsApp what it is today?

You need to get off your behinds and start to protect you client base.

12 July 2024
Unprompted review

Review of WorldRemit


Rated 3 out of 5 stars

Starting To Get Irritated

My sister has not received the funds that I sent to her bank account.

Transaction Number; 199919907.

This is now the third Transaction that I sent to her through WorldRemit, which she did not receive. Your App keeps asking for her BOA Routing Number, but her Bank have told her that they only accept Swift Codes for International Transactions.

Could you kindly refund this money back to me. Thank you.

And you should sort out your Customer Services, I shouldn’t have to go on Trustpilot just to get a response from you.

16 June 2024
Unprompted review

Reply from WorldRemit

Hi Kenny! We're sorry to hear about your experience and would like to resolve this for you. One of our customer service executives will be in contact to discuss this further with you.

Review of WorldRemit


Rated 3 out of 5 stars

WHERE IS YOUR CUSTOMER SERVICES

WorldRemit, I am having a problem transferring money into my sister account, one of the transactions was cancelled (199246152), ℹ would like to know why?

Also most irritating about WorldRemit is the fact that it is almost impossible to get hold of your Customer Services, in fact, do you even have a Customer Services? And that is why I have to use this platform to get in touch with you.

Could someone kindly get back tome?

12 June 2024
Unprompted review

Reply from WorldRemit

Hi Kenny,

Thanks for taking the time to leave us a review! Your feedback is important to us. We're sorry to hear about your experience and we would like to get this resolved for you. One of our customer service executives will be in contact to discuss this further with you.

Review of British Airways


Rated 1 out of 5 stars

CORPORATE GREED.

My Reference Number: 00682074.

On the 10th February 2024, I was supposed to have flown on a British Airways flight to Baltimore, but because the flight was overbooked, I was unable to get onto that flight and I was put on another flight the following day.
That evening I completed my compensation claim and submitted it.

Today is the 29th April 2024 and BA are still giving me the runaround and refusing to pay me my compensation and coming up with that ridiculous generic response,
“We are sorry that you have waited so long , this is not the service we expect to provide to you, rest assured we have not forgotten you.”

No wonder they have such bad reviews on Trustpilot and all other platforms.

A serious incident occurred on my sister’s flight from Atlanta to Lagos on Sunday 21st April 2024, the very next day, all those on that flight were compensated and funds were paid into their bank accounts.

British Airways has gone down the drain and are getting to the point where, they will soon start loosing their customers in droves.

BRITISH AIRWAYS IS A SHAMELESS GREEDY MONEY GRABBING AIRLINE, WHICH EXTORTS ITS PASSENGERS WITH MIND BLOWING EXTORTIONATE PRICES, BUT HAS LOST ITS FORMER GLORY OF PAST YEARS, SO MUCH SO, IT IS ALMOST ON PAR WITH A SECOND RATE AIRLINE. EXACTLY LIKE BRITISH TELECOMMUNICATIONS.

HOW SAD AND HOW PATHETIC, ALL BECAUSE OF CORPORATE GREED

28 April 2024
Unprompted review

Review of Skyscanner


Rated 5 out of 5 stars

LEAVING THE OTHER SITES TRAILING BEHIND

I must say Skyscanner, you seem to be the only travel site, doing a half decent job and you are definitely leaving the others site trailing behind, because they are doing a half baked job. Maybe they should all take a leaf out of your book.

Please keep up the good work.

Whenever I want to book a flight, you are the only travel site I bother looking at now.

18 April 2024
Unprompted review

Review of London Gatwick Airport


Rated 1 out of 5 stars

FIGHTING FOR THE UNDERDOG

I hear that Gatwick Airport is trying to sabotage the efforts of Air Peace, all the best with that, because we have all cottoned on. And the days when you could bully the underdog are coming to an end.
Watch this space?

16 April 2024
Unprompted review

Review of NOW TV


Rated 4 out of 5 stars

PLEASANTLY SURPRISED

I am not going to lie, my experience with Now Broadband has left a lot to be desired. After the switchover from that dreadful BT, I was left with no Internet for 12 days, but I do suspect that, that might have been on the part of BT, trying to sabotage the switchover, as the Open Reach Engineer, found a wire had been conveniently pulled out from the Mains, down the road.

But I digress, ℹ changed over to Now Broadband because I had Nowtv with them for a number of years, with no issues, however, the Now Broadband was a totally different story, entirely. The WiFi 🛜 signal was so poor, that at times, I couldn’t even open my emails, talk less of taking part in meetings, which was the final straw for me.

I then decided to switchover to another Provider, but I was pleasantly surprised that Now Broadband did not threaten me with all sorts of fines and penalties for breaking my contract , but told me that I would not be charged any cancellation charges for transferring to a new Provider.

I actually thought that I was going to have a battle on my hands, like BT, who threatened to charge me £600 for breaking my Contract with them.

So thank you, Now Broadband for being decent, but on an honest note, I think you should just stick with Nowtv only.

28 March 2024
Unprompted review

Review of WorldRemit


Rated 5 out of 5 stars

RISING TO THE OCCASION

I am going to give credit where credit is due, a few days ago, I wrote a review about World Remit, because two transactions I made to my cousin’s account in Nigeria 🇳🇬, in November and December 2023, the funds mysteriously disappeared, when it came to her needing to withdraw that money from her bank account.

However, as a result of my Review, World Remit called me everyday until the matter was resolved and the money was put back into my cousin’s bank account.

I am a person who admits when I they are wrong, so thank you World Remit for rising to the occasion and sorting this issue out.

One last thing though, if I had been able to contact you through the WR App, then I wouldn’t have had to resort to these means, just “Food For Thought.”

20 March 2024
Unprompted review

Reply from WorldRemit

Hi Kenny, We’re sorry to hear that you had difficulty getting started but glad to hear that you had a good experience overall! We are always working to improve our services. Please let us know if you have any questions by contacting us here: https://www.worldremit.com/en/contact-us

Review of Opay


Rated 1 out of 5 stars

Saved By The Bell.

I almost fell victim to this suspicious company. I was about to open an account with them and order a virtual card, but what stopped me in my tracks, was when they asked for all my credit card details and then the pin number of my credit card. That set the alarms bells ringing, because I know that no reputable company would ever ask a customer for their pin number.

It is also concerning that they have been removed from all App Stores, apart from Apple Stores.

18 March 2024
Unprompted review

Review of PA Housing


Rated 1 out of 5 stars

BRINGS NEW MEANING TO THE WORD BAD

On the 27th February 2024, an appointment had been booked by PA Housing for Wates, to come and fix my Leaking Economy 7 Boiler.

The appointment was scheduled between 13:00-17:00. I sat at home all day long, waiting for Wates to turn up, I even called PA Housing and sat on the phone for 30 minutes, to confirm that the repair would be completed today, I was assured that it would be.

Not only did Wates, not turn up, they didn’t even have the decency to call me to cancel the repairs.

I got home from work today, only to find a card posted through my letterbox from Wates, lying shamelessly through their teeth, that they had turned up on the 27th February 2024 at 19:05hrs. They then had the audacity to write on the card that because I was not home when the repair was supposed to have been carried out, the repair had now been cancelled and I would have to rebook it.

All I want to know now is, how do I raise a complaint with PA Housing, over this matter?

I am also convinced that all the 5 Star Reviews posted on Trustpilot, were probably posted by PA Housing members of staff, their friends and family, because PA Housing is so bad, it brings new meaning to word, BAD. Still a terribly Incompetent Housing Association.

1 March 2024
Unprompted review

Reply from PA Housing

Good afternoon Kenny,

I’m sorry to hear about your experience trying to get your boiler repair done with us. That must be a very frustrating situation, so I apologise that you waited at home, only for the repair not to be carried out within that time.

If you would like to send an official complaint to us about this, you can do so at the following address and our Customer Experience Team will get back to you to acknowledge your complaint within 5 working days.

https://www.pahousing.co.uk/complaints/

Kind regards,
Marco, PA Housing Communications Team

Review of Royal Air Maroc


Rated 2 out of 5 stars

SHEER AUDACITY

Just an observation, Royal Air Maroc have a predominantly one star rating, so how on earth do they have the audacity to charge over a £1000 for a plane ticket to Lagos Nigeria?
IT BEGGARS BELIEF.”

26 February 2024
Unprompted review

Review of first direct


Rated 5 out of 5 stars

The App That Just Keeps On Giving

The App that just keeps on giving. The App is easy to access, easy to navigate and easy to use. First Direct is probably one of the best online accounts that I hold, they have an excellent Customer Service Support Team that does not leave you hanging and are professional, helpful and reliable. I am very impressed with their services. Keep up the good work.

14 February 2024
Unprompted review

Reply from first direct

Hi Kenny, thank you for your amazing review! I am so glad you find the app easy to use. It definitely makes it easier to provide excellent customer service when we have lovely customers like you! -Mikayla