PLEASANTLY SURPRISED
I am not going to lie, my experience with Now Broadband has left a lot to be desired. After the switchover from that dreadful BT, I was left with no Internet for 12 days, but I do suspect that, that might have been on the part of BT, trying to sabotage the switchover, as the Open Reach Engineer, found a wire had been conveniently pulled out from the Mains, down the road.
But I digress, ℹ changed over to Now Broadband because I had Nowtv with them for a number of years, with no issues, however, the Now Broadband was a totally different story, entirely. The WiFi 🛜 signal was so poor, that at times, I couldn’t even open my emails, talk less of taking part in meetings, which was the final straw for me.
I then decided to switchover to another Provider, but I was pleasantly surprised that Now Broadband did not threaten me with all sorts of fines and penalties for breaking my contract , but told me that I would not be charged any cancellation charges for transferring to a new Provider.
I actually thought that I was going to have a battle on my hands, like BT, who threatened to charge me £600 for breaking my Contract with them.
So thank you, Now Broadband for being decent, but on an honest note, I think you should just stick with Nowtv only.
28 March 2024
Unprompted review