GEMPORIA Reviews 

20,149
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,948 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning variety of beautiful, high-quality gemstone jewellery, noting that prices are wonderfully affordable and significantly lower than traditional high street alternatives. People also frequently mention the exceptionally fast delivery service, helpful educational shows, and careful packaging that ensures purchases arrive safely and securely. Some reviewers were not happy with items appearing smaller or looking different than expected compared to the online video presentations. Conversely, a small portion of people felt that certain pieces suffered from quality flaws, mentioning that items occasionally arrived broken or lost small stones.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive promptly and are securely... See more

Quality

Clients share positive opinions on quality, highlighting the stunning gemstones and overall excellent value.... See more

Price

Reviewers highlight positive aspects of price, noting that costs are fantastic, affordable, and much cheaper... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Service

Users describe positive interactions with service, highlighting exceptional quality and professional staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service team are second to none .They are always helpful friendly and reassuring . Gemporia design s are relatively small editions .so you feel unique not just one of the crowd. The shows a... See more

Company replied

Rated 5 out of 5 stars

The last two items I recieved were a sea foam colour large heart shaped sterling silver Amber piece and pair of blue diamond hoop earrings in silver both items were very beautiful and it am very pleas... See more

Company replied

Rated 5 out of 5 stars

Excellent service. All the things I ordered was delivered quickly. I was pleased with everything. They were all very good prices. The customer service people are always efficient. The presenter’s are... See more

Company replied

Rated 5 out of 5 stars

Parcel was delivered very quickly put straight into my letterbox and safe on my mat. I have ordered numerous items from gemporia and the quality the gemstones ate outstanding the colours are to di... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler

About GEMPORIA

Written by the company

About Us

Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.

Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.

As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.

Our Mission

In the beginning, there were gemstones, and these gemstones became our family’s world...

At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.

Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.6

All reviews

(20,149)

1,897 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company to buy from

Great company to buy from, no quibble returns ,very polite staff, would not buy anywhere else

24 August 2026
GEMPORIA logo

Reply from GEMPORIA

Hi Sue,

Thank you for your review.

We’re so pleased to hear that you’ve had such a positive experience with us and that you’ve been happy with our returns service and the helpfulness of our team. It means a lot to know that you wouldn’t shop anywhere else!

We truly appreciate your continued support and hope you continue to enjoy shopping with us.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Excellent as always

Excellent as always! Thank you Gemporia!

17 August 2026
GEMPORIA logo

Reply from GEMPORIA

Hi Mara,

Thank you for your review.

We’re so pleased to hear that you’ve had another excellent experience with us. We truly appreciate your continued support and kind words.

We hope you continue to enjoy shopping with us.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

The knowledge of the presenters,over…

The knowledge of the presenters,over the years of buying from Gemporia I have a beautiful collection & have learnt so much.The prices are so good as usual the quality.

17 August 2026
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Reply from GEMPORIA

Hi Maralyn,

Thank you for your review.

We’re so pleased to hear that you’ve built up a beautiful collection with us over the years and that you’ve found our presenters’ knowledge so helpful. It’s wonderful to know you’ve learnt so much along the way, while also enjoying our great prices and quality.

We truly appreciate your continued support and hope you continue to enjoy shopping with us.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia.

Rated 1 out of 5 stars

Absolute trash

Absolute trash - They tell you to get an independent valuation - That’s when you have it confirmed that their jewellery is complete rubbish.

5 August 2026
Unprompted review
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Reply from GEMPORIA

Hi,

Thank you for your review.

We’re very sorry to hear that you’re unhappy with the quality of your jewellery and that your experience with an independent valuation left you feeling disappointed. We always aim to provide quality jewellery at great value, and we’re sorry that you feel we haven’t met these expectations.

Please remember that our products come with a 30-day money-back guarantee, allowing you to return any unwanted items for a full refund.

We’re sorry for any disappointment caused, and if there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Lovely quality jewellery

Lovely quality jewellery. Great value. I have got several pieces from Gemporia and keep coming back for more.

17 August 2026
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Reply from GEMPORIA

Hi,

Thank you for your review.

We’re so pleased to hear that you’re happy with the quality and value of our jewellery. It’s wonderful to know that you’ve purchased several pieces from us and continue to come back for more.

We truly appreciate your continued support and hope you continue to enjoy shopping with us.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 2 out of 5 stars

Over glamourising a fairly mundane looking item.

The item was shown in close up and appeared much larger than in real life. This happened previously several times but still disappointed on receipt.

17 August 2026
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Reply from GEMPORIA

Hi Janet,

Thank you for your review.

We’re sorry to hear that the item appeared smaller than you expected when it arrived, and we understand how disappointing this must be.

Please note that our presenters wear samples of our jewellery during presentations to help give an idea of the actual size and how the pieces look when worn. We also provide the measurements for each item on our website so customers can check the dimensions before purchasing.

We’re sorry that this piece didn’t meet your expectations. Please remember that our jewellery comes with a 30-day money-back guarantee, so you’re welcome to return the item for a full refund if it’s not quite right for you.

We’re sorry for any disappointment caused, and if there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Great service and beautiful jewellery

I received my order within two days of placing it and this despite not requesting urgent delivery, so the service was super fast and efficient. The Morales blue jadeite carving ordered from David Harry Jewels was beautiful and an interesting and welcome addition to my collection and the accompanying certification from the Hong Kong Jade lab is much appreciated and reassuring as to the authenticity of the material.

22 August 2026
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Reply from GEMPORIA

Hi,

Thank you for your review.

We are really pleased to hear how happy you are with your Morales Blue Jadeite Carving, and also the level of customer service we have provided.

We do hope that you continue to enjoy shopping with us in the future, and look forward to hearing from you again soon.

Kindest regards,
Gemporia.

Rated 1 out of 5 stars

Wouldn’t bother

Received item really poor quality one of the small gems fell out when taking out of pouch ! Cost me £9 to send item back , still haven’t received refund even though they acknowledged receiving item .

Wouldn’t bother !

21 August 2026
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Reply from GEMPORIA

Hi Lee,

Thank you for your review.

We’re sorry to hear that the item arrived in poor condition and that one of the smaller gemstones fell out when you removed it from the pouch. We’re also sorry for the concern regarding your refund.

We can confirm that both the items and your return postage were refunded on the 18th August. If you’re unable to see the refund on your bank account, please contact our customer service team on 0800 330 8000, who will be happy to assist you further.

We’re sorry for any disappointment caused and appreciate you bringing this to our attention.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Stunning ring

Stunning ring. Excellent quality and service as always
Thank you

22 August 2026
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Reply from GEMPORIA

Hi,

Thank you for your review.

We’re so pleased to hear that you’re delighted with your stunning ring and the quality and service you’ve received from us. We truly appreciate your continued support and kind feedback.

We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

I've been a customer of Gemporia for…

I've been a customer of Gemporia for many years now. This is such a reliable company to purchase from. Super quality, excellent service, I couldn't recommend them highly enough!
Thank you, Gemporia!!

21 August 2026
GEMPORIA logo

Reply from GEMPORIA

Hi Elizabeth,

Thank you for your review.

We’re so pleased to hear that you’ve been a loyal customer for many years and that you continue to be happy with the quality of our products and the service you receive. Your kind recommendation and continued support mean so much to us, and we’ll be sure to pass your lovely feedback on to the team.

We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Gemstone jewelry at competitive prices

They offer an exceptional selection of high-quality gemstones at competitive prices. There commitment to customer satisfaction is reflected in a 5-star service and efficient, secure delivery.

15 August 2026
GEMPORIA logo

Reply from GEMPORIA

Hi Marion,

Thank you for your review.

We’re delighted to hear that you’re impressed with our selection of high-quality gemstones, competitive prices, and the service you’ve received. It’s wonderful to know that our delivery has also met your expectations with its efficiency and security.

We truly appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Excellent service at a very good price.

The order was processed and despatched quickly, and the tracking facility enabled us to anticipate its delivery here in Spain via the local Correos. The item was excellent quality at avery good price.

13 August 2026
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Reply from GEMPORIA

Hi Peter,

Thank you for your review.

We’re so pleased to hear that you were happy with the quality of your purchase and the great price, as well as our quick processing and dispatch. It’s also fantastic to know that our tracking facility helped you anticipate delivery in Spain.

We truly appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Excellent service

Excellent service. All the things I ordered was delivered quickly. I was pleased with everything. They were all very good prices. The customer service people are always efficient. The presenter’s are very knowledgeable. Everyone involved in Gemporia does an excellent job.

20 August 2026
GEMPORIA logo

Reply from GEMPORIA

Hi Ann,

Thank you for your review.

We’re so pleased to hear that you’re happy with your purchases, our prices and the quick delivery. It’s also wonderful to hear your kind words about our customer service team and presenters. We’ll be sure to pass your lovely feedback on to everyone.

We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Outstanding prices for great quality…

Outstanding prices for great quality products. Fast delivery times. Happy with every purchase i have brought.

21 August 2026
GEMPORIA logo

Reply from GEMPORIA

Hi,

Thank you for your review.

We’re so pleased to hear that you’re delighted with the quality and value of our products, as well as our fast delivery times. It’s fantastic to know that you’ve been happy with every purchase you’ve made with us.

We really appreciate your continued support and kind feedback. We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

The prices are awesome much cheaper…

The prices are awesome much cheaper than Australian TV shopping channel. The packaging my purchases came in are first class. The postage of $9.95 a day is awesome. I have loved the purchases I have made and love watching online.

21 August 2026
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Reply from GEMPORIA

Hi Jacoba,

Thank you for your review.

We’re so pleased to hear that you’re happy with our great prices, first-class packaging and delivery charges. It’s fantastic to know that you’ve been delighted with your purchases and enjoy watching us online too.

We really appreciate your support and kind feedback. We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Happy with the goods

20 August 2026
GEMPORIA logo

Reply from GEMPORIA

Hi Evelyn,

Thank you for your review.

We’re so pleased to hear that you’re happy with your purchases. We really appreciate your kind feedback and support.

We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars
GEMPORIA logo

Reply from GEMPORIA

Hi Sue,

Thank you for your review.

We’re so pleased to hear that you’ve found our team to be kind and helpful. We really appreciate your lovely feedback and support.

We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Lovely quality pendant and prompt…

Lovely quality pendant and prompt delivery .

13 August 2026
GEMPORIA logo

Reply from GEMPORIA

Hi E,

Thank you for your review.

We’re so pleased to hear that you’re delighted with the quality of your pendant and that it arrived promptly. We really appreciate your kind feedback and support.

We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Kept informed regarding tracking

Kept informed regarding tracking

20 August 2026
GEMPORIA logo

Reply from GEMPORIA

Hi Mandy,

Thank you for your review.

We’re pleased to hear that you appreciated being kept informed with tracking updates throughout your order. We really appreciate your feedback and support.

We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Such a variety

Such a variety. I worried about the size as I have big wrists, but they fit fine.

17 August 2026
GEMPORIA logo

Reply from GEMPORIA

Hi Janet,

Thank you for your review.

We’re so pleased to hear that you’re enjoying the variety of jewellery we offer and that you were able to find pieces that fit comfortably. We understand how important sizing can be, so it’s fantastic to know that your bracelets fit perfectly.

We really appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

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