Customer service team are second to none .They are always helpful friendly and reassuring . Gemporia design s are relatively small editions .so you feel unique not just one of the crowd. The shows a... See more
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Great company to buy from, no quibble returns ,very polite staff, would not buy anywhere else
Reply from GEMPORIA
The knowledge of the presenters,over the years of buying from Gemporia I have a beautiful collection & have learnt so much.The prices are so good as usual the quality.
Reply from GEMPORIA
Absolute trash - They tell you to get an independent valuation - That’s when you have it confirmed that their jewellery is complete rubbish.
Reply from GEMPORIA
Lovely quality jewellery. Great value. I have got several pieces from Gemporia and keep coming back for more.
Reply from GEMPORIA
The item was shown in close up and appeared much larger than in real life. This happened previously several times but still disappointed on receipt.
Reply from GEMPORIA
I received my order within two days of placing it and this despite not requesting urgent delivery, so the service was super fast and efficient. The Morales blue jadeite carving ordered from David Harry Jewels was beautiful and an interesting and welcome addition to my collection and the accompanying certification from the Hong Kong Jade lab is much appreciated and reassuring as to the authenticity of the material.
Reply from GEMPORIA
Received item really poor quality one of the small gems fell out when taking out of pouch ! Cost me £9 to send item back , still haven’t received refund even though they acknowledged receiving item .
Wouldn’t bother !
Reply from GEMPORIA
Reply from GEMPORIA
I've been a customer of Gemporia for many years now. This is such a reliable company to purchase from. Super quality, excellent service, I couldn't recommend them highly enough!
Thank you, Gemporia!!
Reply from GEMPORIA
They offer an exceptional selection of high-quality gemstones at competitive prices. There commitment to customer satisfaction is reflected in a 5-star service and efficient, secure delivery.
Reply from GEMPORIA
The order was processed and despatched quickly, and the tracking facility enabled us to anticipate its delivery here in Spain via the local Correos. The item was excellent quality at avery good price.
Reply from GEMPORIA
Excellent service. All the things I ordered was delivered quickly. I was pleased with everything. They were all very good prices. The customer service people are always efficient. The presenter’s are very knowledgeable. Everyone involved in Gemporia does an excellent job.
Reply from GEMPORIA
Outstanding prices for great quality products. Fast delivery times. Happy with every purchase i have brought.
Reply from GEMPORIA
The prices are awesome much cheaper than Australian TV shopping channel. The packaging my purchases came in are first class. The postage of $9.95 a day is awesome. I have loved the purchases I have made and love watching online.
Reply from GEMPORIA
Reply from GEMPORIA
Such a variety. I worried about the size as I have big wrists, but they fit fine.
Reply from GEMPORIA
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