QVC UK Reviews 

403,733
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 98,167 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality and mention that watching the informative presentations makes choosing items very enjoyable and simple. Shoppers also deeply appreciate the seamless ordering process, the generous return policies, and the consistently reliable shipping times across all departments. Some reviewers were not happy with frustrating delivery delays, tracking discrepancies, and courier services failing to drop off parcels securely at the correct address. A few consumers additionally noted frustrating instances where packages arrived opened, left in poor condition outside, or contained damaged goods inside.

What people talk about most

Product

Consumers find product to be positive, highlighting excellent quality and reasonable prices across various... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Order

Reviewers highlight positive aspects of order, frequently noting that the process is quick, simple, and can... See more

Quality

Users describe positive interactions with quality, consistently highlighting excellent products, great fits,... See more

Service

Reviewers mention positive feedback about service, highlighting efficient communication, prompt deliveries,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great quality products with reasonable prices. Good to have the demonstrations to see how to get the most out of an item. Only downside is postage. Especially when purchasing multiples of the sam... See more

Company replied

Rated 5 out of 5 stars

Bought a set of 2 Kew Gardens china mugs in a beautiful foliage pattern. Really impressive quality and each mug came individually boxed. Delivery was very quick and arrived safely as package was well... See more

Company replied

Rated 5 out of 5 stars

Everything from ordering to delivery service is first class I have been with QVC since it started many years ago and I can count on one hand having encountered any problems - which have been non del... See more

Company replied

Rated 5 out of 5 stars

My first parcel didn't arrive I rang a replacement was sent I teceivrf it within a few days very poor condition almost all leaves lost bone dry. Ia magnolia tree. The lady offered a third or money bac... See more

Company replied


Company details

  1. Online Marketplace
  2. Beauty Supply Store
  3. Clothing Store
  4. Fashion Accessories Store
  5. Gift Shop

Written by the company

At QVC , we’re here to help you shop with joy. We’re your daily destination for discovery, on TV, online, on our interactive app and on QVC+, our video on demand service. We have entertaining stories, fabulous personalities, great demonstrations and, of course, unmissable offers, including our must-see daily deal, Today’s Special Value, and all purchases come with a 60-day money back guarantee. Plus, join in the fun with us on social media, where you can connect with presenters and guests, receiving real time answers to any of your questions. With something new to see every day, there’s not a second to waste. Shop with Joy. Shop with QVC.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

404K reviews

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Asks customers to review

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4.4

All reviews

(403,733)

95,517 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great bit of kit

Bought this for my son, grandson and granddaughter for their Christmas. Not tried it yet, but will this week. Hopefully they are all gonna love it for their protein shakes and matchas. Came in good time also.

28 August 2026
Rated 5 out of 5 stars

I love the way that everything is…

I love the way that everything is talked about and demonstrated.

28 August 2026
QVC UK logo

Reply from QVC UK

Hi Jean,

Thanks for your lovely review! We're thrilled to hear you enjoy our demonstrations and discussions. Your feedback means a lot to us.

QVC Customer Care

Rated 5 out of 5 stars

First class service

First class service

28 August 2026
QVC UK logo

Reply from QVC UK

Hi Jean,

Thanks for your kind words! We're thrilled to hear you had a first-class experience with us.

QVC Customer Care

Rated 5 out of 5 stars
QVC UK logo

Reply from QVC UK

Hi Susan,

Thanks for your lovely review! We're thrilled to hear that you always have a great shopping experience with us. Your support means a lot to us.

QVC Customer Care

Rated 5 out of 5 stars

Always great service.

Always great service.

20 August 2026
QVC UK logo

Reply from QVC UK

Hi Mrs Wilson,

Thanks for your kind words! We're thrilled to hear you always receive great service from us. Your feedback means a lot.

QVC Customer Care

Rated 5 out of 5 stars

Good prices good after sales help easy…

Good prices good after sales help easy pays

28 August 2026
QVC UK logo

Reply from QVC UK

Hi Patricia,

Thanks for your lovely review! We're thrilled to hear you're happy with our prices, after-sales help, and Easy Pay options. Your satisfaction is our top priority.

QVC Customer Care

Rated 5 out of 5 stars

Stylish &Comfy

Great trainers so comfortable & stylish

28 August 2026
QVC UK logo

Reply from QVC UK

Hi,

Thanks for your fantastic review! We're thrilled to hear you find the trainers both comfortable and stylish. Enjoy wearing them!

QVC Customer Care

Rated 5 out of 5 stars

Simple and straightforward to order

Simple and straightforward to order, quick delivery so all good.

20 August 2026
QVC UK logo

Reply from QVC UK

Hi,

Thanks for your review! We're thrilled to hear that you found the ordering process simple and the delivery quick. We appreciate your feedback and look forward to serving you again soon.

QVC Customer Care

Rated 5 out of 5 stars

Very good service

Very good service , you get what you see .

4 November 2025
QVC UK logo

Reply from QVC UK

Hi Smith,

Thanks for your kind words! We're thrilled to hear you're happy with our service and that everything met your expectations.

QVC Customer Care

Rated 5 out of 5 stars

Always 5 stars

Always 5 stars, in everything I buy, you’re brilliant! X

27 August 2026
QVC UK logo

Reply from QVC UK

Hi Debbie,

Thank you so much for your kind words! We're thrilled to hear that you're enjoying everything you buy from us. Your support means a lot to us.

QVC Customer Care

Rated 5 out of 5 stars

On time

All good very happy

28 August 2026
QVC UK logo

Reply from QVC UK

Hi Lynne,

Thanks for your lovely review! We're thrilled to hear you're very happy with your purchase.

QVC Customer Care

Rated 5 out of 5 stars

Easy to order quick delivery and…

Easy to order quick delivery and notification when being delivered. Great products at a great price.

28 August 2026
QVC UK logo

Reply from QVC UK

Hi Gill,

Thanks for your lovely review! We're thrilled to hear you found the ordering process easy and appreciated the quick delivery and notifications. It's great to know you're enjoying our products and prices.

QVC Customer Care

Rated 5 out of 5 stars

Always terrific service and customer…

Always terrific service and customer service are second to none

27 August 2026
QVC UK logo

Reply from QVC UK

Hi Maurice,

Thanks for your kind words! We're thrilled to hear that you've had such a positive experience with our service and customer care. Your feedback means a lot to us.

QVC Customer Care

Rated 5 out of 5 stars

Very quick delivery.

20 August 2026
QVC UK logo

Reply from QVC UK

Hi John,

Thanks for your review! We're delighted to hear that your delivery was quick. We always aim to provide a speedy service.

QVC Customer Care

Rated 2 out of 5 stars

Disappointed

Disappointed as I was told my item was in stock when I phone to order and I would receive it by a certain date. I received an email a few days later to say sorry cannot fulfill your order item no longer in stock.

28 August 2026
QVC UK logo

Reply from QVC UK

Hi Trace,

We are sorry to hear about your experience with your recent order. It’s disappointing to hear that the item was initially confirmed as in stock but later found to be unavailable. We understand how frustrating this must be and will pass on your feedback.

QVC Customer Care

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