I ordered in the evening and got the books delivered next day morning. I loved the service and prices were less compared to other websites.
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See what reviewers are saying
Easy to order. Easy to return. Very Quick to respond through customer service. I bought a model ship as a gift. When we believed pieces was missing, customer service contacted the manufacturer, and co... See more
I've been ordering DVDs from Gucca for many years, and have enjoyed watching (and re-watching!) Nordic Series such as Badehotellet (Seaside Hotel), Matador (Monopoly), JORDSKOTT (Earth Shot, SciFi),... See more
Thanks a lot to the therapy in Dianetics. In my session I found a moment when I was 6 and fell down on my back and couldn't breath or say something... A long story shot - I cleaned that moment with a... See more
Company details
About Gucca.dk
Written by the company
Gucca.dk er en dansk webshop beliggende i Herning. Vi blev etableret i 2003 og har gennem årene haft vokseværk. I dag har vi over 150.000 produkter og håndterer hver uge tusindvis af forsendelser. Nogle af produkterne bliver sendt ud fra vores eget lager og andre direkte fra vores leverandører i Danmark.
Vi samarbejder udelukkende med nøje udvalgte leverandører og sælger kun originale produkter, der er EU-godkendte.
Vores danske kundeservice gør det nemt og uproblematisk for dig at returnere dine varer, hvis du for eksempel har fortrudt dit køb. De sidder hver dag klar til at hjælpe dig med dine spørgsmål på telefon eller mail.
Vi samarbejder udelukkende med nøje udvalgte leverandører og sælger kun originale produkter, der er EU-godkendte.
Vores danske kundeservice gør det nemt og uproblematisk for dig at returnere dine varer, hvis du for eksempel har fortrudt dit køb. De sidder hver dag klar til at hjælpe dig med dine spørgsmål på telefon eller mail.
Contact info
Bredgade 27-33, 7400 , Herning, Denmark
- 70278505
- kundeservice@gucca.dk
- www.gucca.dk
4.7
Excellent
74K reviews
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Fastest delivery
I ordered in the evening and got the books delivered next day morning. I loved the service and prices were less compared to other websites.
20 August 2026
lots of things to choose from
lots of things to choose from. They had exactly what I needed
19 August 2026
Unprompted review
Ot was very easy to buy safty online…
Ot was very easy to buy safty online payment and fast delivery.
6 August 2026
Fast delivery
26 July 2026
Good service
Easy to order. Easy to return. Very Quick to respond through customer service. I bought a model ship as a gift. When we believed pieces was missing, customer service contacted the manufacturer, and could then guide us to where to look. In all a very good experience.
30 July 2026
Unprompted review
Det er meget nem at handle on-line med…
Det er meget nem at handle on-line med guzza.
Hurtig levering og god information.
7 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Longer delivery than promised
Website says order will be shipped within 1-3 weekdays, so I trusted.
I asked them where will the products be shipped from, and they said their warehouse in Sjælland (where I also live).
Package arrived after a week.
Costumer service replied only once, and after the delay they didn’t anymore. Got an email after the products arrived, with -I guess- the intention to please my view of the situation.
The package it was for 3 different kids birthdays, that I ended up showing up empty handed. After placing the order, I kindly ask them to please be aware of their own deadline, which they promise to do.
Longer delivery than promised and bad costumer service.
29 June 2026
Reply from Gucca.dk
Hi Pedro,
We sincerely apologize for the delivery taking longer than expected.
We can see that your order was shipped last Thursday, but due to a high volume of shipments at the distributor, it was unfortunately not delivered until the fifth businessday.
We apologize for the inconvenience.
Kind regards, Gucca
Very fast delivery,thank you!
19 May 2026
godt produkt
3 April 2026
We ordered Morten Aargaard’s book from…
We ordered Morten Aargaard’s book from Canada. The book is outstanding and your service was exemplary!
6 March 2026
Vast film selection soo goood
Such. Amazing selections of films . Old and new classics . Fast delivery too . Thank you so much . I will come to shop here again
21 February 2026
Good Experience
My books were shipped fast to Canada from Denmark, and were in good condition, as described. The company responded to an email enquiry of mine and provided me a tracking number.
19 January 2026
God kvalitet og hurtig levering tak
4 January 2026
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