EliteRelief™ Reviews 

43
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently emphasize the excellent build quality of the items, observing how effectively they relieve stubborn joint and muscle discomfort. Many buyers enthusiastically share stories of regaining mobility and experiencing remarkable relief in their daily routines. People also consistently praise the remarkably fast shipping times and the exceptionally helpful customer support team. Some reviewers were not generally happy with product quality, noting unexpected malfunctions, unbranded packaging, and communication hurdles. A small group of customers also felt disappointed by receiving items that failed to meet their initial expectations.

What people talk about most

Product

People report positive experiences with product, noting that it works brilliantly for various types of pain... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the red light therapy panels and belts... See more

User experience

Reviewers highlight positive aspects of user experience, noting that products are simple to use, versatile,... See more

Customer service

Users describe positive interactions with customer service, highlighting that representatives are always... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely 5 star customer service from Elite Relief! not once but twice we have emailed with problems with our red light belts and the customer service is amazing. Fast replies to emails, honest answ... See more

Rated 5 out of 5 stars

I have struggled with lower back pain for years after multiple pregnancies and birth. My friend suggested I try red light therapy. I was sceptical as I had not learnt the science behind it before, but... See more

Company replied

Rated 5 out of 5 stars

EliteRelief Red Light Belt I love it, I am using on all parts of body that hurt. I originally purchased for my knee as I have had a knee replacement plus various other operations through the years,... See more

Rated 5 out of 5 stars

As a tradie and amateur athlete, I’ve had my fair share of injuries, surgeries, and ongoing niggles. Since using RLT with EliteRelief, I’ve not only cut down my rehab timeframes for sport, but I als... See more


Company details

  1. Health and Beauty Shop
  2. Wellness Center

Written by the company

EliteRelief is an Australian, family-run wellness brand focused on helping people support their bodies with simple, at-home recovery solutions they can trust. We created EliteRelief after seeing how many people were struggling with ongoing discomfort and feeling overwhelmed by confusing, overhyped products. Our goal has always been to offer affordable, easy-to-use tools that fit into real life and actually work! Our range includes red light therapy and other products designed to support comfort, movement, and recovery in a natural and practical way. Every product we offer is carefully selected, quality checked, and chosen with safety, comfort, and ease of use in mind. What truly matters to us is how we treat our customers. We take pride in providing honest information, answering questions properly, and offering genuine support before and after purchase. We never want anyone to feel rushed, confused, or pressured into buying something that is not right for them. EliteRelief has grown through word of mouth, repeat customers, and shared experiences. We are deeply grateful to the community that has formed around our brand and to everyone who has taken the time to share their journey. Your trust means everything to us, and we are committed to showing up with integrity, care, and transparency every step of the way.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

43 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(43)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

I love the belt , great product

I love the belt , it’s so easy to use . Had a great benefit with pain in my ankles, wrists, knees and back. Since I started this I have been taking very less pain medication as well as going less for massage.

30 April 2026
Unprompted review
EliteRelief™ logo

Reply from EliteRelief™

Thank you so much for sharing this Govind! ❤️ We’re so glad to hear the belt has been helping with your ankles, wrists, knees, and back, and that you’re finding it easy to use. It’s wonderful to hear it’s become such a helpful part of your routine!

Rated 5 out of 5 stars

Arrived quickly and easy to use

The product arrived quickly and was exactly what I expected. Easy to use. Nice and light. I find the best way to treat my hip pain is to use it when sitting at my desk. A gentle deep heat - seems to have settled a lot of the inflammation.

31 August 2026
Unprompted review
EliteRelief™ logo

Reply from EliteRelief™

Thanks so much for sharing, Jhope! We’re really happy to hear it’s been easy to use and that you’ve found a comfortable way to use it while working at your desk. It’s great to hear your hip is feeling better too. ❤️

Rated 5 out of 5 stars

Thankyou so much Elite Relief

Thankyou so much Elite Relief, for my new Red Light Therapy belt. What a lovely surprise. My back will thanyou also. I have been in a lot of pain without mine. So very much appreciated. So many people have noticed how much better I am with my belt. I purchased one a few weeks ago for a neighbour, she is so very happy with her results. I also bought one before last xmas for my son in law he also is so happy with results. Thankyou again

28 August 2026
Unprompted review
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Reply from EliteRelief™

Hi, Judith, Thank you so much for sharing this ! ❤️ It honestly means so much to us. We’re so happy to hear how much your Red light therapy belt has helped you and your back, and it’s amazing that your neighbour and son-in-law are loving theirs too! Thank you for trusting Elite Relief and recommending us to your loved ones. 🥰

Rated 5 out of 5 stars

Love it!!!!!!

I am currently using the XL therapy pad and I could not be happier! I initially got this for pain in my legs as I just picked up running again and have been having a few niggles but after using this I’ve not only had my pain go away but my skin feels tighter which is an added bonus. All only have using it for a few days. I’m so glad I invested in myself and get to support a small business. The only feedback I would give to improve is to probably add a couple holes/removable hooks on the pad so that way it could also be hung up like a panel while also being able to lie on it? I feel like that would be a game changer!

27 August 2026
Unprompted review
EliteRelief™ logo

Reply from EliteRelief™

Thanks so much for sharing your experience, Ashellyn! We’re so happy to hear the XL Therapy Pad has been helping with your legs and that you’re already noticing a difference. It’s lovely to hear you’re enjoying it!❤️

And thank you for the feedback about adding hooks, that’s such a great idea and would definitely we'll pass this on to the EliteRelief team! 😊

Rated 5 out of 5 stars

Great company

Great company. They are always ready to help out and give advice. I bought the red light belt and it works brilliantly. Simple to use and very versatile. Recommended.

26 August 2026
Unprompted review
EliteRelief™ logo

Reply from EliteRelief™

Thank you for your kind review, Cavan! We’re so glad to hear you’re loving the Red Light Belt and finding it easy and versatile to use. We really appreciate your recommendation and your kind words about our team! ❤️

Rated 5 out of 5 stars

I did lots of research on RLT products…

I did lots of research on RLT products to be fully informed of my purchase , I finaly landed on Elite Relief and couldnt be happier. I purchased the Elite Relief Pro great value, customer service and follow up , its simple to use and we love the portability.
We've have used the Elite Relief Pro on knees, shoulders and my back with great results, feels very comfortable when in use. I recommed this RLT and have just purchased a second product
Thanks Tash

17 August 2026
Unprompted review
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Reply from EliteRelief™

We really appreciate you sharing this, Susy ! We’re so glad you chose Elite Relief after doing your research and that you’re loving the Elite Relief Pro. It’s great to hear you’ve found it comfortable, portable, and helpful for your knees, shoulders, and back. ❤️

And thank you for coming back for a second product, we really appreciate your trust and support! 😊

Rated 5 out of 5 stars

gave it a shot and after a year of…

gave it a shot and after a year of shitty tennis elbow finally found some relief!

22 August 2026
Unprompted review
EliteRelief™ logo

Reply from EliteRelief™

That’s so good to hear, Peter! After dealing with tennis elbow for a whole year, we’re really glad it finally given you some relief. Thanks so much for giving us a try! ❤️

Rated 5 out of 5 stars

I find the patches a great help with…

I find the patches a great help with the pain in my back, neck, shoulder and right hand. I use them every 3 times per week for pain relief and I highly recommend them. Thank you very much Elite Relief. Best wishes M

20 August 2026
Unprompted review
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Reply from EliteRelief™

Thank you so much for sharing this, Marie! ❤️ We’re really happy to hear the patches have been helping with your back, neck, shoulder and hand. It means a lot to know they’ve become part of your routine and are giving you some relief. Thank you for recommending Elite Relief! xx

Rated 5 out of 5 stars

Very happy with my experience!

I have struggled with lower back pain for years after multiple pregnancies and birth. My friend suggested I try red light therapy. I was sceptical as I had not learnt the science behind it before, but I was pleasantly surprised that after a few weeks of using the belt I slowly stated to wake up in the morning with less and less pain. Sometimes I forget about it altogether! I chose this company as they are a local family business based in Brisbane. If you are looking for something similar, i definitely recommend getting it from them.

17 August 2026
Unprompted review
EliteRelief™ logo

Reply from EliteRelief™

Thank you for your kind review, Mawar! It’s so nice to hear how you’re getting on with it! ❤️ We’re really glad you decided to give the belt a try, especially after being a little sceptical at first. It’s so lovely to hear that you’re waking up with less pain and that you sometimes forget about it altogether! Thanks so much for choosing and supporting our local family business. It truly means a lot to us! 🥰

Rated 5 out of 5 stars

The Elite Relief panel has been…a great addition to my wellbeing

The Elite Relief panel has been fantastic for my muscle recovery after hiking and for helping with the everyday joint stiffness both my husband and I experience. I also love that I can use it on my face, so it's become a really versatile part of my wellness routine. It's one of those products that gets used regularly in our home and has been a great investment in looking after ourselves.

14 July 2026
Unprompted review
EliteRelief™ logo

Reply from EliteRelief™

It’s lovely to hear how much use you’re getting from your Elite Relief panel, Deanne! ❤️ We’re so glad it’s helping with muscle recovery after hiking and with the everyday joint stiffness you and your husband experience. We also love that its part of your regular wellness routine, Thank you!

Rated 5 out of 5 stars

Red light relief post abdominal major surgery.

I have been using the elite relief belt of my abdomen for 2 months now to help reduce inflammation in my body post major surgery. My skin feels so much softer. My scar tissue has changed in appearance and is becoming less visible. I love to do this in the evening when I'm winding down and then my dog steals it off me afterwards! Which has helped her massively with movement during the day. I believe this is because of a reduction in inflammation I can highly recommend!!

8 August 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM HERE

I bought a body wrap and mask thinking the business was OK from ratings on this platform.

The mask has never worked and the usb powering the belt from the power pack fell apart on the third use.

I have tried contacting them three times now to get a refund and cannot get in contact.

Do not waste your money

5 August 2026
Unprompted review
EliteRelief™ logo

Reply from EliteRelief™

Hi there,

We're sorry to hear about the trouble with your products.
We did reply to each of your emails and were working through some troubleshooting questions with you, but unfortunately our replies were landing in your junk folder, so it looked from your end like we'd gone quiet. As soon as we realised, we called you directly to sort things out and issued a full refund.

We take feedback like this seriously and always want customers to feel heard and looked after. If anyone else runs into a similar mix-up with our emails, please check your junk/spam folder or reach out to us directly at hi@eliterelief.com.au so we can help straight away.
Thanks again for giving us the chance to make this right.

Rated 5 out of 5 stars

This has been so good on my lower back

This has been so good on my lower back, easy to use and the customer service was great when we had any questions!

16 July 2026
Unprompted review
EliteRelief™ logo

Reply from EliteRelief™

It’s wonderful to hear the belt has been helping your lower back, Rhianna ❤️ We’re also so glad you found it easy to use and had a great experience with our customer service. Thank you for sharing!

Rated 5 out of 5 stars

Great products

I've now purchased the LED belt and face mask! Love them both. We use the belt all the time and even on our dogs! The usb broke the other day 2 years from purchase on the cord and I contacted Elite and MJ was onto it straight away! Excellent customer service and great products 👏 👌

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Love my pro belt!

Was going to buy the $150 red light belt, but ended up getting the pro belt after speaking to them and I'm so glad I did, been the best thing for my lower back. I sit all day and my back gets jammed up towards the end of the day, so I put it on and have started to feel so much better!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing product!

WOW! Elite Relief.
Thank you so much for the amazing products. I’ve been suffering with shoulder pain for years now and this honestly has been a game changer. Customer service is great too! Highly recommend.

3 July 2026
Unprompted review
EliteRelief™ logo

Reply from EliteRelief™

We’re so happy to hear that, Kaylah! ❤️ It means a lot to know the product has made such a difference with your shoulder pain and that you’ve had a great experience with our customer service too. Thank you so much for recommending Elite Relief!

Rated 1 out of 5 stars

Poor quality, ripped first use-

Updated- Bought a red light therapy belt on special but still $150, ripped on first usage.

Emailed immediately with photos and received no response until I posted this review. Apparently I was unlucky with the poor quality product and even unluckier that the emails I sent hadn’t been received because of an IT issue.

I have since been sent a replacement belt that is a different size to the original and better quality to be fair. But my review is for what I purchased not the better product replacement.

Today I was contacted and asked to adjust my review because they had “resolved” the issue.

Unfortunately I cannot adjust, I was injured, their product appealed to my vulnerable state, it was a product of poor quality and for that I will hold firm and leave it as 1 star as I do believe they are likely just cheap drop shipping fronted by personal stories.

All my other reviews are positive on this platform and I wish I felt differently.

29 June 2026
Unprompted review
EliteRelief™ logo

Reply from EliteRelief™

We’re a small, family run business with our own warehouse and stock right here in Brisbane, working hard to bring quality, affordable products to Australians dealing with pain and recovery.

David’s strap had a small manufacturing fault on the velcro, the only report of its kind out of over 20,000 orders. As soon as we saw this, we called him straight away and express shipped a replacement that same day, which he’s confirmed was even better quality than the original.

We’re sorry his first experience wasn’t perfect, but we stand behind how quickly we fixed it once we knew. We’re grateful for the many happy reviews that reflect the quality and service we work hard to deliver every day.

Rated 5 out of 5 stars

Love our new belt!

Love our new belt!! Suitable for both me and my husband. Easy to use, light weight and good quality. Can use on multiple body areas and amazing for recovery after a tough gym session and back pain! Great customer service, fair delivery time. Thank you Elite!!

17 April 2026
Unprompted review

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