berlook.com Reviews 

3,306
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 858 reviews, reviewers overwhelmingly had a great experience with this company, sharing widespread satisfaction. Customers frequently praise the excellent quality of the swimwear fabrics, noting that the items are exceptionally well made and feature beautiful, trendy designs. People also deeply appreciate the responsive customer support team, who readily help resolve issues quickly and offer genuinely helpful guidance. However, some reviewers were not happy with slow delivery times, noting that international shipments could sometimes take a long time to reach them. A few consumers also mentioned experiencing difficulties with partial orders where items were shipped separately and faced unexpected delivery delays.

What people talk about most

Product

Reviewers mention positive feedback about product quality and fit, noting that the swimwear feels premium and... See more

Quality

Customers consistently note positive experiences with quality, praising the premium fabrics and flattering... See more

Order

Consumers find order experiences to be mixed, with a wide variety of opinions. While many reviewers highlight... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many consumers praised the shockingly fast... See more

Customer service

People report positive experiences with customer service, noting that support teams are responsive, helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I liked the shopping experience. The sizing was confusing because it would say both cup size but then inch/cm measurements. Well I'm an XS in measurement, but a 32C in cup size. So you recommended t... See more

Rated 4 out of 5 stars

The sizing doesn’t meet expectations- though I accept I always struggle with bikini sizing due to my bigger bust. The customer service team are great. They offered me a gift voucher instead of a r... See more

Rated 4 out of 5 stars

I love my new bathing suits but the only problem I have is that the boob coverage is smaaall, I have a pretty small chest I would say and if I move everything is out. Other than that for now everythin... See more

Rated 5 out of 5 stars

I’m officially obsessed with your bathing suits. I’m VERY picky about the style, quality, and fit of suit I buy. Not only are these bathing suits amazing quality but they’re so flattering, and reasona... See more


Company details

  1. Swimwear Store

Written by the company

BERLOOK is a fashion brand that prioritizes sustainability and ethical practices. At BERLOOK, you can discover a range of sustainable boutique swimwear options including swimsuits, bikinis, one-piece swimwear, and beachwear - all at an affordable price point.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(3,306)

892 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These are GOOD

I was actually amazed at how lovely these swimmers are! Had no expectations as buying online can be tricky, but they turned up in a timely manner, fit me well, are comfy and I look like a rockstar!!! Couldn’t be happier.

8 September 2026
Unprompted review
Rated 5 out of 5 stars

I would order again

The material is really soft and nice, the form is perfect. In the bikini tops there are also removable pads (I hope I can remove them 😅) which I couldn't notice on the pictures. I just didn't like the smell, but after the washing it goes away.

2 September 2026
Unprompted review
Rated 4 out of 5 stars

Beautiful and run small

While I find these items to look gorgeous, I also find inconsistent sizing predominant. Especially for girls with bellies, larger chest or longer torso. Otherwise, great fabrics and customer service

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Great swimwear! Great shipping!

Great swimwear! The fit is amazing, the styles are SO cute. And shipping is shockingly fast. (And I am very careful about which online shops I use).
I have ordered MANY times and a couple of times the fit was not quite right for my body shape and they responded RIGHT AWAY with either a refund or credit. I love BERLOOK!!!

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful high quality bathing suits

Beautiful high quality bathing suits. Exceeded my expectations. I was worried it wouldn’t look good on me (I have a very small chest) but the bathing suits I ordered look gorgeous, feel premium, are adjustable and worth the price. Thank you!

28 August 2026
Unprompted review
Rated 4 out of 5 stars

It took me a long time to find exactly…

It took me a long time to find exactly what bikini style/print I was looking for just based off of how the website was organized. This was my first time shopping with you guys, so that could be why I had some trouble. I’m used to shopping for bikinis with aerie on their app for reference.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. The quality of the suits are really nice, the fit is flattering and the styles are beautiful. Have 3 suits so far...

23 August 2026
Unprompted review

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