Mable Reviews 

My comments pertain to Lili Paul RN. Lili has years of nursing experience and comes to my home for an hour every fortnight. She is always punctual, is a very competent nurse who carefully takes and records my observations. She provides valuable support when I am in a depressive cycle (I am bipolar). Lili is always cheerful, has a great sense of humour and I always experience a lift in my moods when she arrives. She gives me valuable advice on how to manage my various chronic illnesses. She also provides support to my wife who sometimes is worried about how best to help me.

Andrew is very pleasant and a good fit for our needs.

Had some amazing help by phone and also found a great personal carer. The app is pretty good butcould be better

I’m very happy with this program and the support it provides. The team is friendly, helpful and professional. The program is well organised, easy to use and makes it easier for families to access the support they need. I really appreciate the positive experience and the care and effort that goes into supporting families. I would definitely recommend this program to others.

The staff at Mable are so helpful. I can speak to them on the phone and they have time to walk me through my problems. I fine the website easy to navigate.

I found an good honest and caring support worker within one day…

If ZERO stars were an option, Mable wouldn’t even deserve that!

What an absolute joke of a platform! I completed my registration, submitted every document and reference, and was promised an update within THREE WEEKS. OVER TWO MONTHS LATER – NOTHING!

After FOUR DAYS of constantly chasing their useless customer service, all I received were the same pathetic excuses about my application being a “priority.”

Today, Shane finally informed me that my referees had apparently failed their checks. ARE YOU KIDDING ME? TWO MONTHS TO COMMUNICATE SOMETHING SO BASIC?

Meanwhile, my account STILL says “Pending Approval.” Clearly, communication and accountability are too much to expect from Mable.

Absolutely incompetent handling, pathetic communication and a complete disregard for people’s time!

For a platform claiming to serve the disability sector, this level of unprofessionalism is beyond embarrassing.

MABLE, GET YOUR ACT TOGETHER! Stop wasting people’s time with empty promises and misleading updates.

WOULD NOT RECOMMEND. ABSOLUTE DISGRACE!

Great service platform to find much needed help easily in an already stressful time in our lives

The irony of my legal full first name being displayed automatically next to the review...please change the preferred name options so when any interaction happens, I actually get called the name I go by- full name should just be on invoices and the more official parts.

It'd also be great if there was an option to add our own medical conditions to the bundle we can select from, as well as room to upload more than one "other" file for support workers to see.

Otherwise, fairly user friendly.

Very happy with the support workers I've found through Mable. Has made a big help in helping with my mum.

Basically, you get 24 hours' notice when people put invoices against your name. When people put invoices against your name for work they didn't do, they will still pay them, even when you tell them not to. You will be out thousands of dollars because they don't do their due diligence. This one went to the NDIS Ombudsman

I appreciate the flexibility to manage my availability and an easy to use platform connect with participants

My support cleaner and my gardener are reliable and pleasant.

Such a relief to find an easy going and approachable person to help us keep our home clean .

The girl that did the Service charge 25 minutes greater than what she was allowed to and when I checked with the person she performed the Service for she recorded incorrect times

We have been able to find a wonderful support worker for our son. She takes him out each weekend to some of his favourite activities. It gives him some independence, and us as parents a break from caring for him.