THEY GIVE CLEAR ANALYSIS OF THE ISSUES ON THE WRITE UP
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wow it is very very very good i like your ceck plagiarisme to day
Company replied
only used it once. not enough experience to judge
Company replied
I felt as if I have been scammed. I asked for one lookup on my home number out of curiosity and saw a billing request for 50p in order to see a detailed report. I paid the 50p by PayPal. Then a few da... See more
Company replied
3.8
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I felt misled by ReverseLookup.com’s…
I felt misled by ReverseLookup.com’s pricing. What appeared to be a $2 lookup resulted in two separate $1 charges to my card, followed later by a $40 charge for a monthly subscription I hadn’t realised I was signing up for.
In my experience, the wording did not make the ongoing subscription or its cost clear upfront. I contacted my bank and had the $40 charge reversed through my credit card company, but it was a hassle I shouldn’t have had to deal with.
If you’re enrolling customers in a $40-a-month subscription, that needs to be obvious before they pay. This left me with no trust in the business, and I wouldn’t recommend it.
2 November 2026
Unprompted review
Reply from Reverselookup
Dear Dom Lake, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number DOMLAKE708879. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
Reverse Lookup Team
really amazing
4 November 2026
Reply from Reverselookup
Dear Stevanus, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team
Its NOT free and the photo look-up is Ai nonsense
I wanted to check the veracity of a woman who contacted me through a dating site. I found Reverselookup and used a photo of the lady. Reverselookup just use Ai to scan the photo. To check my credentials the site asked for a small payment that would be refunded, but then they had my payment details. The Ai result returned a write-up declaring my mystery admirer was the former Prime Minister of a Lithuania! Clearly rubbish. A few weeks on and 29.99 in euros was taken out of my account. I never knowingly signed up to this site but secretly its a permanent rolling subscription unless you physically cancel within 7 days. Its a hugely nefarious system and the Ai results were utterly useless. AVOID!
18 October 2026
Unprompted review
Reply from Reverselookup
Dear MR D R TAYLOR,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number MRDRTAYLOR950705. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
Reply from Reverselookup
Dear Galaxyjonsonsilalahi, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team
Reply from Reverselookup
Dear MaryChege, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team
It's helpful.
2 November 2026
Reply from Reverselookup
Dear Suleiwai, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team
Reply from Reverselookup
Dear Trinhminhanhpy, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team
Signed me up to a subscription the took…
Signed me up to a subscription the took £30 didn’t say anything about it scam
29 October 2026
Unprompted review
Reply from Reverselookup
Dear Simon Turner,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number SIMONTURNER415243. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
They took £29.99 f
They took £29.99 out of my bank, they have apologised and they having refunded my money back to me. Great at sorting problems out. Recommend
31 October 2026
Unprompted review
Reply from Reverselookup
Dear T Mc,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number TMC548687. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
pelayanan yang sangat luar biasa
1 November 2026
Reply from Reverselookup
Dear Sitimuafah, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team
I've wanted to search myself up and…
I've wanted to search myself up and paid 1€, unbeknownst to me, they charged me 30 after a week and theyre refusing to refund me, its unbelievable and I'll go dispute this charge
30 October 2026
Unprompted review
Reply from Reverselookup
Dear Paul Yu Min Shin,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number PAULYUMINSHIN610519. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
29.99 EUR subscription
I was charged 29.99 EUR for something I believed to be a one-time purchase. Nowhere did it say anything about a subscription and I thought I was paying a one-time fee. I also noticed they split the charge to 2x 0.5 EUR, one being normal and the other repeating. When I reached out to customer service within a few minutes of the charge I was denied a refund.
30 October 2026
Unprompted review
Reply from Reverselookup
Dear Jakub Veverka,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number JAKUBVEVERKA460984. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
DO NOT TOUCH
I am very angry as I only needed one phone number looked up, next minute £30 was taken out my bank very sneakily, I am very angry about this and should have made it more obvious it was a very expensive subscription.
DO NOT TOUCH IT
30 October 2026
Unprompted review
Reply from Reverselookup
Dear Norma Z Davie,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number NORMAZDAVIE902964. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
Apk mha sangat word it
30 October 2026
Reply from Reverselookup
Dear Zahraarploz, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team
more helpful
30 October 2026
Reply from Reverselookup
Dear Rharvina, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team
Reply from Reverselookup
Dear Yasin Aliii, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team
Well educative
29 October 2026
Reply from Reverselookup
Dear Zulkkifluusman, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team
I am very disappointed with my…
I am very disappointed with my experience.
I signed up for what I believed was a low-cost trial and later found that I had been charged £29.99 for a subscription. As soon as I noticed the charge, I contacted customer support and attempted to cancel the membership within the same hour the payment was taken.
Despite acting immediately and explaining that I had not intended to continue with the subscription, my refund request was refused. What makes this even more frustrating is that I can see multiple responses on Trustpilot where customers in very similar situations appear to have been offered full refunds after contacting support.
The company keeps telling me that every case is reviewed individually, but from what I can see, other customers who were charged after a trial period and then requested a refund received a different outcome.
I appreciate that my subscription was cancelled and won't renew, but I don't feel that my situation has been treated fairly or consistently. Based on my experience, customer service was polite but unwilling to provide any meaningful explanation as to why similar cases appear to have been resolved differently.
Unfortunately, I am left feeling disappointed and out of pocket as a result.
29 October 2026
Unprompted review
Reply from Reverselookup
Dear Nathan Fearns,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number NATHANFEARNS401704. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
Reply from Reverselookup
Dear Kusrin, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team
Was good until it told me it was a one…
Was good until it told me it was a one time payment of 50p and now have taken £29.99 out of my bank without my awareness I need it back !
28 October 2026
Unprompted review
Reply from Reverselookup
Dear Jamie-lee,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number JAMIELEE661951. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
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