I did not know I would be charged £29.99 after using the service (intended as one off) and paying £0.50, though they charged me twice for this... Very sneaky that they don't advise that you will be... See more
Company replied
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Review summary
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name was totally wrong, the other results was like any other search engine
Company replied
Too limit the internet and create guard rails. This is what should be done, if specific searches are made, not all. Some. We need a red flag or an alarm to go off. They are not watching YOU, they a... See more
Company replied
When the night becomes very dark, I look for a light. It may become small, but it can drive away the darkness. The light reminds us that we are not alone. It gives courage to our hearts to keep movi... See more
Company replied
3.9
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not surprised to find this company was…
Not surprised to find this company was based in Delaware. I was certain it was not British or EU based because this practice of hiding a subscription in fine print for a one-off search would not be considered fair practice and would have earned this company a fine. As others have said , you get a small charge of 50p twice, then a monthly subscription, which I will be challanging
18 August 2026
Unprompted review
Reply from Reverselookup
Dear Samuel,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number SAMUEL456463. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
Read before buying more credits
Rip off. 7 day trial then you pay more for credits then forget or didn't read properly and after 7 days loose everything instead of a month .never again. Results are pretty good as usual cost more credits. To bad I didn't use them 😕
20 August 2026
Unprompted review
Reply from Reverselookup
Dear Michael Rogers,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number MICHAELROGERS716258. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
Very sneaky people
Very sneaky people
I thought it was cheap and then found that I'd been charged £29 at the end of the month for one enquiry. No doubt they'll respond saying that its my stupid fault.
26 August 2026
Unprompted review
Reply from Reverselookup
Dear Ian Mawdsley,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number IANMAWDSLEY794203. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
Still NO contact!!!
Despite emailing in with the reference I still have not received my refund for a payment taken!! I have emailed on more than one occasion!
26 August 2026
Unprompted review
Reply from Reverselookup
Dear Mandy,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number MANDY530290. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
I was not aware I had signed up to…
I was not aware I had signed up to £29.99 and 2 50pence transactions. Until PayPal advised me!
I have immediately cancelled this now.
I hope I get a refund?
Thank you Paul
25 August 2026
Unprompted review
Reply from Reverselookup
Dear Mr Banana Man,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number MRBANANAMAN746885. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
Never again
Never again. Paid £ 1.00. Downloading the report took nearly one hour.....Am going to have to keep checking my bank account as others have been charged for subscription.
25 August 2026
Unprompted review
Reply from Reverselookup
Dear MR N V RUPAREL,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number MRNVRUPAREL880834. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
Looked up a phone number pretty useless…
Looked up a phone number pretty useless info, heeded the warning of £29.99 subscription and cancelled it straight away and still charged, emailed them to a AI response.
Update; they got back to me and offered a refund. Thanks.
20 August 2026
Unprompted review
Reply from Reverselookup
Dear Myles Gilgunn,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number MYLESGILGUNN485797. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
Just found a pending payment of £29.99…
Just found a pending payment of £29.99 on my PayPal account.
I looked up one number and and believed I would be charged 50p, there was no mention of signing up for a subscription but I can’t find any way to contact them to request cancellation.
Not happy.
23 August 2026
Unprompted review
Reply from Reverselookup
Dear Pat Palmer,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number PATPALMER688960. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
Disappointing experience
First I was charge 50p twice, I thought that’s a good price. Little did I know that in the fine print it said I would be charged for a subscription of £30 per month after a week.
I am not pleased at all with this as at the top of the payment page it says “Download Now for £1”. According to Digital Markets, Competition and Consumers Act 2024, pre-contract information must be presented clearly and prominently, not buried in this case it was buried in the fine print.
I’ve contacted their email for a refund and cancellation, however no response yet. My charge is still pending.
Do better reverse lookup
23 August 2026
Unprompted review
Reply from Reverselookup
Dear Bilal,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number BILAL352137. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
It was a FREE service
It was a FREE service, but £0.50,£0.50, £29.99 was taken from my card account. The responce was meaningless and/or inoperatve. Can I please have the monies placed back onto my card account.
I sought FREE service on 22 July 2026,
D.Cranfield
22 July 2026
Unprompted review
Reply from Reverselookup
Dear D.Cranfield,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number DCRANFIELD464682. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
I wanted to check a number that had…
I wanted to check a number that had called me. Went onto reverse look up paid £1 and now they have taken money from as a subscription, l did not agree to this. They gave no information about the number anyway a rip off
14 August 2026
Unprompted review
Reply from Reverselookup
Dear customer Susan Pitt,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number CUSTOMERSUSANPITT828039. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
Most dubious practice even charging you…
Most dubious practice even charging you subscription when you didn’t even sign up for it, yes even rejected the thought. Charge came out of the blue, reported it to the police. Criminals?
21 August 2026
Unprompted review
Reply from Reverselookup
Dear Kåre Kolnes,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number KREKOLNES403845. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
I paid x2 0.50 for an image search
I paid x2 0.50 for an image search . Next thing 29,99 subscription without my consent . Fighting to get a refund. No human contact.
20 August 2026
Unprompted review
Reply from Reverselookup
Dear Yvette,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number YVETTE278624. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
They just steal your money from your…
They just steal your money from your Credit card, no matter if you use this stupid service or not. Awful rip-off.
12 August 2026
Unprompted review
Reply from Reverselookup
Dear Abominog Watzlav,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number ABOMINOGWATZLAV124111. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
Nothing but a scam
Nothing but a scam, paid the original 1€ over two 50 cents payments and have sinced been charged 90€ over 3, 29.99€ payments for a subscription I never signed up for and can’t unsubscribe as I never even made an account. I want it unsubscribed and refunded. Would not recommend.
18 August 2026
Unprompted review
Reply from Reverselookup
Dear Mark ,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number MARK511248. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
Opportunism
I have just discovered I have been paying £29.99 a month for 5 months following a one-off search. Now that Ive tried to unsubscribe, the website says it doesn't recognise my email address. Ive emailed the help hub and somone has responded with a 3 month rebate whist they 'consider it further', but I want my account closed and my money refunded.
21 August 2026
Unprompted review
Reply from Reverselookup
Dear Flicky Blair,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number FLICKYBLAIR876971. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
Abseloute SCAM
Abseloute SCAM! I was never told that I had bought a subscibtion of 30€ a month!! The bullshit Found nothing on any of the Numbers i gave it! Nothing but the e-mail… Useless piece-of-shit-website. DO NOT USE!
21 August 2026
Unprompted review
Reply from Reverselookup
Dear Rasmus-Emil van Deurs,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number RASMUSEMILVANDEURS755761. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
I need to change my review to positive…
I need to change my review to positive they cooperated with me fully and gave some money back
20 August 2026
Unprompted review
Reply from Reverselookup
Dear DragonKnighT ORB, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team
I was charged £29.99
I was charged £29.99, when I was told I was only going to be charged £0.50 for one lookup.
I can't find any way to contact your company to refund this charge.
Please contact me as soon as possible.
Secondly, I don't want to be charged again!
27 July 2026
Unprompted review
Reply from Reverselookup
Dear Damilola Edewusi,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number DAMILOLAEDEWUSI438155. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
I used this for a 1 off look up and…
I used this for a 1 off look up and then they started a subscription I was unaware of taking £29.99 from my account. Requiring me to block future payments. It feels like a scam to me.
19 August 2026
Unprompted review
Reply from Reverselookup
Dear Chris,
We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.
For more details, please email tp@reverselookup.com and include reference number CHRIS280686. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.
At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.
Thank you!
Reverse Lookup Team
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