Petz Park Reviews 

10,362
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 264 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online store is very easy to navigate and helps them find all necessary product details for their pets. Consumers also deeply appreciate the exceptionally fast delivery service and the completely seamless, straightforward ordering process. Many people note that their animals gladly consume the supplements and show wonderful improvements in their overall health, teeth, and coats. Some reviewers were not happy with aspects of the fulfillment process, mentioning delayed items, missing goods, or having to collect parcels from local postal locations instead of receiving direct home delivery.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that items like skin and coat supplements,... See more

Order

People report high satisfaction with the order process, consistently noting that it is simple, quick, and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting extremely fast dispatch times and... See more

User experience

Customers consistently note positive experiences with user experience, finding the website very easy to... See more

Service

Reviewers highlight positive aspects of service, describing it as amazing, efficient, and outstanding.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website easy to navigate, product info great, good value and any questions are answered quickly. Been using probiotics, tartar control, skin & coat and urinary tract supplements for my frenchies. A... See more

Company replied

Rated 5 out of 5 stars

This has been such an amazing experience dealing with this company. When the product arrived so quickly, I was pleasantly surprised. The packaging had not been sealed properly, however when I emailed... See more

Company replied

Rated 5 out of 5 stars

Quick delivery post order via Australia Post to Post box .Have been using the combo Skin & Coat/ Probiotic for 3 years now - ( Corgi & JR) , live in Queensland, the licking of paws almost non existent... See more

Company replied

Rated 5 out of 5 stars

This has to be about the best site I have used, easy to navigate and find exactly what I'm looking for without having to go round in circles. Clear and precise with all the product information needed... See more

Company replied


Company details

  1. Pet Supply Store
  2. Dog Day Care Center
  3. Dog Park
  4. Pet Store
  5. Veterinarian

Written by the company

We're Petz Park and we're here to keep your pet by your side for as long as possible. We're proud of the community we've built through improving dog and cat health around Australia and want you to join us too! Shop with us online and start your journey with Petz Park.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(10,362)

303 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Website easy to navigate, product info great, good value and any questions are answered quickly. Been using probiotics, tartar control, skin & coat and urinary tract supplements for my frenchies. All seem to be doing some good, poops are consistantly good, tartar control is exceptionally good product. My vet says my 1yr 2mth old frenchies teeth are perfect...no tartar, plaque build up, or yellowing. It has helped with my 9yr old frenchies teeth also, which were not great when I got her at 4yrs of age and she needed some dental work done. Best of all, it is easy to use by just adding it to their meals.

1 June 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thank you so much for taking the time to share such detailed feedback! It’s wonderful to hear that you’ve been happy with our products and that they’ve been easy to add to your Frenchies’ meals. We especially appreciate you sharing your experience with the Probiotic and Plaque Control. Thank you for trusting us to support your dogs. ❤️

Rated 5 out of 5 stars

Great value and quality

Great value, excellent quality products that work! Ordered and received the following day. I recommend to family and friends.

26 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thank you, Kate! We’re so glad you’ve been happy with the quality and value of our products, as well as the quick delivery. We really appreciate you recommending us to your family and friends. ❤️

Rated 5 out of 5 stars

New to Petz Park.

It was very easy to order and navigate to the various options. Dispatch was extremely fast. As a first time buyer, I am looking forward to receiving this order, as I have a little girl in need. Hoping this will help her. Will keep you updated. Cheers.

29 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thank you, Julie! Welcome to the Petz Park family. We’re so glad your first experience ordering with Petz Park has been nice and easy, and that your order was dispatched quickly. We hope everything goes well once it arrives and would love to hear how your dog goes. ❤️

Rated 5 out of 5 stars

Great products and Service

Great products, great bunch of people..amazing service

30 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thank you so much, Raul! We really appreciate your kind words and support. It means a lot to our team to hear that you’ve had such a great experience with both our products and service. ❤️

Rated 5 out of 5 stars

Great Service

It just so easy to order & great products

30 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thank you, Michelle! We’re so glad to hear you’ve found ordering with us nice and easy, and that you’re enjoying our products too. We really appreciate your support. ❤️

Rated 5 out of 5 stars

Easy ordering

Easy ordering, no issue.
Thankyou

27 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thank you, Nina! We’re glad everything went smoothly with your order and that the process was nice and easy. We really appreciate you taking the time to leave us a review. ❤️

Rated 5 out of 5 stars

Delivery service

Delivery service. Product is great

21 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thanks so much for your feedback, Garath! We’re glad you’ve been happy with both the delivery service and the product. Please continue to send us updates, we love hearing from you. ❤️

Rated 5 out of 5 stars

Very easy to order and updates on…

Very easy to order and updates on delivery is very quick

29 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thanks so much for your lovely feedback, Donna! We’re glad you found ordering easy and that the delivery updates were quick and helpful. ❤️

Rated 5 out of 5 stars

Quick delivery and arrived safely

Quick delivery and arrived safely.
Wonderful packaging

26 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thanks so much for your lovely feedback, Bernadette! We’re glad your order arrived quickly and safely, and that you were happy with the packaging. We really appreciate your support ❤️

Rated 5 out of 5 stars

Web site easy to manoeuvre through and…

Web site easy to manoeuvre through and ordering was a breeze

28 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thanks so much for your feedback! We’re glad you found our website easy to navigate and that placing your order was nice and simple. We really appreciate your support ❤️

Rated 5 out of 5 stars

Great delivery time

Great delivery time, great communication!

27 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thanks so much for your lovely feedback, Janet! We’re glad your order arrived quickly and that you were happy with the communication from our team. We really appreciate your support ❤️

Rated 5 out of 5 stars

The package arrived in good condition

The package arrived in good condition. Prompt delivery and service from this seller. Noah has had two days of having this added to his meals and has no problem with it. Thanks

26 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thanks so much for sharing this, Ian! We’re glad your order arrived safely and promptly, and it’s great to hear Noah has had no problem having the product added to his meals so far. We really appreciate your support ❤️

Rated 5 out of 5 stars

Mail notification within 24 hours


Mail notification within 24 hours,
Delivery not far behind,

26 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thank you for sharing your feedback, Trudy. Were glad to hear that you are pleased with how quick our dispatch is and our prompt notification. Please promise to update us on your pet's progress with the powder. ❤️

Rated 5 out of 5 stars

Petz Park Skin& Coat/ Probiotic combo.

Quick delivery post order via Australia Post to Post box .Have been using the combo Skin & Coat/ Probiotic for 3 years now - ( Corgi & JR) , live in Queensland, the licking of paws almost non existent, their coats are soft & in great condition- almost non existent “doggy” smell.

17 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thank you for sharing your experience, Kate! Three years of using the Skin +Coat for Dogs and Probiotic for Dogs combo for your Corgi and Jack Russel is fantastic! We're very happy to hear that their paw licking are no longer a huge problem and their coats are soft and in great condition. We also love that they smell amazing too. Thank you for trusting us with your dogs' wellbeing. ❤️

Rated 5 out of 5 stars

I found it easy to make my order

I found it easy to make my order. Also it was very clear whether I was carrying out a one time order or monthly. With some other websites I have accidentily made a monthly order due to lack of clarity on the website. very happy at this stage.

23 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

We're happy to hear this from you, Les! We're glad that you found the ordering process easy, especially that the one-time purchase and subscription options were clear. It's great to hear that our website made the choice straightforward for you. Thank you for allowing us to help. ❤️

Rated 5 out of 5 stars

Ordering your products was very easy

Ordering your products was very easy, will keep on getting them from you. Very quick to get them ready to send to us.
Thanking you
Lyn

24 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thank you for your lovely feedback, Lyn. We're glad to hear that you found the ordering process easy and that your order was dispatched quickly. It's wonderful to know that you'll be continuing with our products. Thank you for your trust. ❤️

Rated 5 out of 5 stars

It was easy to order

It was easy to order! I have ordering for one year now.

24 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thank you for your feedback, Ai. We're glad to hear that you found the ordering process easy. It means a lot to us knowing that you've trusted us for 1 year now. Please keep us updated on how your pet is doing. ❤️

Rated 5 out of 5 stars

Great customer service.

This has been such an amazing experience dealing with this company. When the product arrived so quickly, I was pleasantly surprised. The packaging had not been sealed properly, however when I emailed the company they responded straight away and sent me a replacement instantly. I have been extremely happy with the customer service. Thank you, very much appreciated.

21 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thank you for sharing your experience with us, Tracey. We're happy to hear that you had such a positive experience with our customer service. We appreciate you for reaching out to us and allowing the team to help. ❤️

Rated 5 out of 5 stars

Easy to order from the website which is…

Easy to order from the website which is very informative. I use multiple products for my dog. Shipped by PetzPark with no delays.

23 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

Thank you for your lovely feedback, Mary! We're glad to hear that you are satisfied with our service and you find our website informative. We appreciate you for being such a loyal customer of ours and trusting us with your pet's wellbeing. ❤️

Rated 5 out of 5 stars

It arrived in good time.

27 August 2026
Unprompted review
Petz Park logo

Reply from Petz Park

We're glad to hear that you are pleased with our service so far, Kim. Thank you for taking the time to share your experience. We look forward to seeing how your pet is doing with the product. ❤️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look