Healthypetz Reviews 

Doesn’t work don’t waste your money
Paid nearly $100.00 for the genuine stuff . Tried to get refund through company I was 10 days out off refund time .

Lesson to look at these reviews before purchasing from a new company. Didn't see the hidden subscription until after the purchase was completed. Cancelled that, but still decided to get the one bottle of Collagen to see if the product actually worked. Order sat in a "shipping label created" status for two weeks. When I contacted the company (which is only way to contact them) they sent me the same tracking number back. No new information, no sorry, we'll get that out right away, nothing. Do not trust this company with your purchase.

BUYER BEWARE..DO NOT BUY FROM THIS COMPANY They auto shipped order and charged my credit card without my permission..I will never order from this business again..not trust worthy.and you can not leave any reviews on there website

I’ve tried reaching this “company” by e-mail several times to cancel my subscription and request a refund. No response from them at all.
Product in my opinion does NOT work.

I would give them a minus if I could I purchased skin treats for dogs for itching and I should’ve done my research before purchasing so after I read the reviews I immediately canceled this subscription and I emailed them over 25 times to cancel not only did they NOT cancel my order they charged me 3 x for the same thing and I never got a response back from them so thanks to them I had to cancel my credit card just to receive a refund from them and I’m not sure I will even get a refund from my credit card I would run run run away from this business it is dishonest and does not answer no matter how many emails you send to them they are a total SCAM

I placed an order. I got the order - so far so good. Product did not help my dog - some do, some don’t. That happens. I rated a 4 rather than 5 not because it didn’t work - buying is a subscription. I didn’t know that and was very upset at a new charge. Complained - cancelled - refund. Do they did make it right.

I ordered Healthy Petz Premium Liquid Collagen. The tracking stated that UPS had delivered the order to my mailbox on 8/27/26. I went to my mailbox and it was not there. I contacted the company via email. They responded and stated for me to double check my mailbox and around my residence. I stated that I had and that I would be filing a dispute with BOA for the Visa that I had used. BOA reimbursed me the funds. I canceled the subscription the same day. The company states that they are refunding my money. Either way BOA already disputed the charge and credited me the funds back in the meantime. I had hoped to discontinue ordering Apoquel for my dog's continuous scratching. But I will keep him on the Apoquel because I never received the Healthy Petz Premium Liquid Collagen despite their lame tracking of the order and the week it took for it to arrive from Newark, NJ to Palm Coast, FL.

They do not respond to daily emails. They continue to charge my credit card for a “subscription” that does not exist!! I will probably not get any of my money back but I just want it to stop!

I asked you to cancel order as we have lost our dog but you ignored my message
Iso I AM NOT GIVING YOU A GOOD REVIEW

Will update the review after the 2nd bottle as for bottle 1 no change in itching

I have as many of you have, had an unexpected subscription. I have now written in excess of 10 emails to the contact details supplied on the website. Not one reply. So the customer service is more than poor ,its non existent. I contacted my bank in the end who did a charge back. I then recieved an email from them asking why i had actioned the chargeback. I replied saying I had cancelled the subscription but was still charged. No reply. So my advice is steer clear. And if you have had an unexpected charge tell your bank and get your money back. There is no address nor a contact number on the web site.

customer service is absolutely AWFUL. there is NO phone number to call, I have emailed about 40 times, with zero response. and they sign you up for a subscription which you never asked for. and I don't know how to stop it! if they send me another shipment, I will stop payment via credit card as I don't know any other way to do this..

Terrible company, do not respond to emails or refund items not delivered.
Thankfully managed to cancel the subscription they had set up.
Do not recommend.

Terrible company. I didnt receive my order. I sent 3 emails and didnot receive a reply. I have now contacted my bank to see if I can get a refund. My advice is to stay away from this company. Very poor customer service

If I could give zero stars, I would. Not only is the product completely useless, their "60 day money back guarantee" is a complete lie. So far I've sent four requests for a refund and haven't gotten a single response. This company is a complete scam.

I have emailed this company three times requesting information on how to return/get a refund for two bottles sent to me after my dog passed away. Very frustrating. (The first bottle arrived a day after my dog passed, but I emailed them requesting no further shipments and cancelation of subscription but another bottle was sent the following month)

Note: the return address on the packages is a package tracking company in China.

I'd steer clear of this company unless you enjoy being frustrated!

Would give minus if I could! Unresponsive to emails, then claim to have changed emails and previous email need resending. Do not cancel subscriptions first time of asking
Do not use this company

I ordered one bottle of collagen to test it out and it took almost a month to deliver it. Not even a week of testing the collagen out, I got a notification that my next package was preparing for shipment. Apparently you sign up for a subscription when you place the order and they do not make it obvious at all. The second bottle never showed up and after contacting them multiple times, they did not respond. Also the collagen made my dogs skin worse.

I paid £48 for 3 bottles of pet collagen on 2nd of July, it’s now 10th of August & I have not received anything. I have emailed at least 6 times never getting a response! I have had to go to my bank & report it! I am really not happy…. When I go to support it’s telling me that I have set up a subscription which I didn’t. I am now going to have to cancel my card to avoid payments being taken from my account. Please do not order from this company.

BEWARE. you place an order and they put you on a subscription which you cannot cancel through your bank as they do not do the subscription in the normal way. It does not show in your bank you have to call the bank complain wait 28 days before you can claim your money back and the bank put a block on them being able to take any more payments. The subscription comes through monthly whether you want it or not