The Eos 71" TV stand from Povison arrived well packaged and in pristine condition. The quality of the walnut finish is gorgeous, and those MCM slatted doors completely elevate the living room. It's s... See more
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Excellent! The product arrived intact with no damage. And the floating tv stand is amazing.
Reply from POVISON.COM
Beautiful sofa with good recline, smooth assembly. Ultra comfortable- you truly “sink in” to this sofa!
Reply from POVISON.COM
We recently purchased the Arlo 3–4 Seater Mid-Century Beige Pet-Friendly Fabric Sofa with Adjustable Cushions, and we absolutely love it! The color is beautiful, bright, and versatile, making it easy to match with almost any décor. It’s comfortable to sit on and relax in, while also elevating the overall look of our living room with a sophisticated, elegant vibe. The delivery process was smooth, quick, and hassle-free, which made the entire experience even better. We’re so happy with our purchase that we’ve decided to buy another sofa set for our family room! We’re excited to have it arrive soon and can’t wait to enjoy it. Highly recommend!
Reply from POVISON.COM
Sarah from customer support went above and beyond. I was in a state of mental dissonance when I had issues with my delivery. She worked with me SO NICELY and provided me so many options. She worked with her colleagues and even messaged me after hours to make sure I could get what I needed. Povison is so lucky that they have Sarah representing their company.
Reply from POVISON.COM
The side table was just what we are looking for. Great quality and the walnut finish looks so good in our home. The website was easy to navigate and find the product we were looking for. Shipping was fast and product was packaged perfectly.
Reply from POVISON.COM
I ordered a beautiful dining room and chairs from Provision. It took a few extra months longer than promised. The delivery people dropped the table, base and chairs several times. My gold base and marble table were dented and damaged. I wrote, emailed, and called Provision, and no one returned my messages. Think before you order. Extreme lack of customer service after spending all that money.
Reply from POVISON.COM
Communication was good and the product is stunning and high quality!
Reply from POVISON.COM
Terrible experience! My wife and I spent ~$2800 on a couch from this company. Here is our story/experience...
"To Whom It May Concern:
We originally purchased our couch in July 2026, including white glove delivery and assembly service. Unfortunately, the team responsible for assembling the original couch did so incorrectly, resulting in damage to the couch.
Over the past three months, there have been two separate attempts to correct the issue, and we still do not have a couch that is free from damage or defects.
During the most recent service attempt on October 10, a new white glove service team arrived with only a partial replacement couch. They were able to replace the two bottom end sections; however, the middle section of the original couch was too damaged for them to remove the backrest and attach it to the new bottom section. Additionally, the service team did not have authorization to take the old couch sections with them. As a result, we now have approximately one and a half couches taking up space in our living room.
We have been dealing with this issue since July, and after multiple service attempts, we still have not received the pristine, defect-free couch that we originally purchased and paid for. At this point, I am extremely frustrated with the continued delays and the process required to resolve an issue that resulted from improper assembly during the original white glove service."
It's not worth the hassle. From our experience, we will not be shopping here again.
Reply from POVISON.COM
We all love the sofa its perfect for our new home
Reply from POVISON.COM
I love this TV stand! It looks great in our living room and has a clean, modern design. It provides plenty of storage while keeping everything organized and looking neat. It was a great addition to our home, and I would definitely recommend it!
Reply from POVISON.COM
**Products:** Love it. Looks great in the space, feels solid and well made, and the finish is smooth and clean. Easy to use and exactly what I was looking for.
**Shipping:** Arrived on time and well packaged with no damage. Assembly was simple and everything needed was included.
Reply from POVISON.COM
Update: They reached to me with a very passive response. They promised delivery in a week. Still tracking says " canceled". That's it. I'm filing a dispute.
I placed an order for a TV stand on August 31. After waiting for almost two months, my delivery was finally scheduled for delivery. I rearranged my entire work schedule to work from home to receive it, only for the appointment to be canceled a day before with no follow-up or rescheduled date provided.
When I reached out to customer support via live chat, they completely brushed off responsibility. The agent just gave me a tracking number and told me to figure it out with their 3rd-party delivery company myself. Phone calls, emails, WhatsApp... no response!
As a retailer, taking customer money and then washing your hands of the delivery process is completely unacceptable. Given how much I spent, this level of service is appalling. Looks like disputing the charge with my bank is the only way to get their attention.
Save yourself the headache and buy your furniture elsewhere.
Reply from POVISON.COM
The furniture is elegant and beautiful. I particularly like the lighting and the glass that keeps my decorative items dust free.
Reply from POVISON.COM
Love my new dining set. Easy to set up. Sturdy and great customer service.
Reply from POVISON.COM
I am absolutely thrilled with the quality and design of this Marlowe power reclining sofa. The top-grain leather feels incredibly luxurious and the power reclining mechanism is exceptionally smooth and comfortable. Furthermore, the delivery process was flawless—the sofa arrived safely and quickly, and the assembly team did a fantastic job setting it up efficiently.
Reply from POVISON.COM
I love the couch! The recliner is very quiet and I like that I can move the couch closer to the wall if I want and still be able to let the recliner completely out. I work from home and I have been working from the couch lately instead of my office.
Reply from POVISON.COM
This is our first time buying from POVISON but it will not be my last time. My experience from the beginning to the end was exceptional. We absolutely love this table and are getting so many compliments on it! The style, quality, and materials are amazing, and it fits perfectly in our space. The surface is smooth to the touch and very easy to clean with a soft cloth.
Reply from POVISON.COM
We had the same problem that Serena had. We ordered very expensive couches from Povisions in October. The the two sides of the recliners don't match and problem is the left side. I emailed multiple times and they completely ignored me.
I am still waiting for their response.
Reply from POVISON.COM
Product arrived right on time, great quality of wood finish and overall console!
Lovely internal LED lighting adjustable with a remote.
Recommended
Reply from POVISON.COM
We ordered very expensive couches from Povisions in June. The faux leather is peeling already and one side of the recliners doesn't work consistently. I emailed multiple times and they completely ignored me. These couches are very poor quality and material is paper thin. I can see the white foam pad under the tears and peeling.
Reply from POVISON.COM
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