InstantScripts Reviews 

I ticked the repeat prescription and was not given any repeats , not professional and I feel like it’s a scam to make more money out of a patient

I’m unable to get the referral

I was in a remote area & was able to get a prescription 5:50am. This got me out of a awkward situation.
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That was the worst service I have ever experienced!!!! Literally spoke to a doctor who pretty much told me he couldn’t help or prescribe me medication for my UTI. Which I get regularly and I knew what I needed. He hung up on me too. I’m in pain and dealing with this right now and also paid $50. Do not recommend them at all.

So quick and easy. Saves trying to get appointment with my doctor as he is so hard.

The doctor was empathetic despite never having met me and that was appreciated. The callback came quickly and the consult covered matters required.

Useless - The Dr would not provide the script I required, a cream for the rash on my face that I have been using, photos were provided of the rash.

Not waiting at the medical centre

I had a doctor consultation for my acne issue and not only was the call turnover super fast, but the doctor was very friendly and detailed in explaining my issues and issues me an appropriate clinical plan. Highly recommend!

You gave me the wrong day

The service is fine and quick for consultants and scripts. I was happy with them but for dr certificate they feature your date of birth then state you are unwell for work. Fine for many people but I don’t want my workplace knowing front and centre my age. It’s information that doesn’t need to be featured on a medical certificate. If that doesn’t bother you then I can recommend them but I won’t be using them again. Not with redundancies happening, I’m not having my age highlighted when my local dr clinic I’ve been to for 40 years doesn’t do that. I asked instantscripts to just remove my date of birth from certificate and they said no.

I was looking to get a psychologist referral to talk to someone about my mental wellbeing.
They won’t even ring you they will just cancel and refund.

Assume the service is based on fast turn around of prescriptions and commission rather than actual help.

A GP on the phone can’t give referrals to see a psychologist, I'm not sure what they do if they won’t even talk to you to understand your situation. How do they know if your situation is complex, simple or you’re just asking for help ?

Regardless you will be treated as unworthy of a conversation and thrown in to the not my problem category, go talk to a GP in person.
Words aren’t enough for this type of issue, they have to add another person on your journey to interrogate you, see you visibly distressed before deemed worthy of help from a psychologist, as if you didn’t know you already needed that.

It’s hard enough to start this process and using this service did nothing but exacerbate the way I feel.
I pray people experiencing hard times don’t reach out to this company first, you will only be left worse off by the people you were told could help you.

It highlights the difference between a GP and a psychologist. Yet I’m supposed to see one in person according to the “instant scripts no reply email”

Since beginning my weight loss journey, all of my consultation have been with the same doctor. It's been overall a positive experience - that I'm thankful for.

My husband and I both in our 70’s tested COVID positive and were very unwell. We immediately made an appointment with InstaScripts and the doctor we spoke to refused us the COVID antivirals. The doctor said we needed to have an underlying illness over the age of 65.

I have checked the current PBS criteria, which states that people aged 70 and over are eligible regardless of other risk factors.
There are strict guidelines that help doctors decide if you are eligible for PBS-funded COVID-19 antivirals. You will be eligible if you are:
- over 70 years of age
- over 50 years of age and have 2 or more risk factors for severe disease
- over 30 years of age and are an Aboriginal and/or Torres Strait Islander person and have one risk factor for severe disease
- over 18 years of age and are moderately or severely immunocompromised, or have previously been in hospital with COVID-19 and have now been re-infected.

Luckily we managed to get an appointment with our own GP and was prescribed the medication.

I received a call within 10 minutes, east to discuss with doctor and script received. thanks Lynne

My experience has been good so far. I received call within minutes. I discussed with the Dr and received e script straight away, since then I have had 2 more repeats. No issues

Got me out of a jam when I realised my script for high blood pressure tabs had run out.
Quick, easy and inexpensive.
Thank you so much.

Dr Roxanne Pringle was very kind and empathetic, she understood my complex health care needs and provided a certificate for 2 weeks as I requested. Thank you.

Paid an unnecessary fee to be prescribed the wrong antibiotic. My infection turned into a kidney infection before I went to urgent care. Just call 13health instead

I was very disappointed with my consultation. I was experiencing significant ear and sinus symptoms, along with chest symptoms, and was advised that antibiotics were not necessary. I understand that antibiotics are not always appropriate, but I was given no advice on how to manage or treat my symptoms.

I left the consultation without a clear treatment plan or any guidance on what I should do to recover. Given the cost of the consultation, I expected a more thorough assessment and some practical advice. Unfortunately, I did not feel that the consultation provided any meaningful help, and I have requested a refund. Complete waste of money and time, spent $49 for nothing.