ABBY all the way. Bulk billed!! 😃 We live in a small rural village with a wonderful bulk billing medical centre in the nearest town (Deloraine), but it can sometimes be difficult to get an appoint... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is a very efficient service, with an easy-to-navigate website, and amazing doctors! Same day appointments available, you can speak to a doctor within a few hours and have all your concerns heard.... See more
Abby Health is absolutely fantastic. I have used the app multiple times. The doctors are caring and very helpful. If a prescription is required they will send it to you and being able to get a medical... See more
I've been using Abby Health since moving to Perth as finding a bulk billing clinic is impossible near me. I can choose the doctor or nurse practitioner that I want and the day and time that suits m... See more
Company details
- Medical Center
- also in
- General Practitioner
- Medical Certificate Service
- Medical Group
- Mental Health Service
- Online Prescription Medication Vendor
Written by the company
Abby Health is Australia’s leading online health clinic, offering fast, affordable, and trusted telehealth care. From new prescriptions or refills to medical certificates, referrals and follow-up care, Abby connects you with qualified Australian doctors (GPs) and nurse practitioners — all 100% online. With Medicare bulk-billing available for eligible patients, Abby is changing the way people access care. Our platform is designed to make healthcare feel like self-care: intelligent symptom checks, easy in-app booking, and most importantly, caring clinicians who listen. No waiting rooms. No repeating your history. Just personalised medical support when you need it. Every consultation follows strict clinical guidelines, and our team audits all sessions to ensure safe, high-quality care. Over 150,000 Australians have already used Abby to get support for better men's health and women's health; from headaches to herpes, coughs to contraception — and everything in between. More than just your telehealth app for quick, easy healthcare needs, we’re your new regular clinic, 100% online and patient-first. Join the thousands of Australians choosing smarter, faster healthcare.
Quality Care, 100% Online
Written by the company
- Check your bulk billing eligibility
- We offer bulk billing telehealth for eligible Medicare card holders. Book a bulk billed telehealth appointment with an Australian doctor (GP) or nurse practitioner and access fast care for scripts, certificates, test referrals and more - all without leaving home.
- Online Prescriptions, Scripts & Refills
- Need a prescription fast? Abby Health offers online prescriptions, instant scripts, and online scripts Australia-wide - all 100% online and reviewed by licensed Australian doctors. We offer bulk billed online scripts for eligible patients. Whether you need a new script or a repeat, our telehealth team can help.
- Online Medical Certificates
- Sick and need a medical certificate online? Abby provides online doctor certificates, instant medical certificates, and bulk billed telehealth appointments for eligible patients. Get your online medical certificate in Australia, issued by real doctors and sent directly to your inbox - same day.
- Men’s & Women’s Health, 100% Online
- Abby supports men’s health online and women’s health online with access to care for sexual health, sleep, skin, hormones, mental health, and more. We’re an online doctor Australia-wide - making it easy to get the care you need, discreetly and professionally.
- Pathology & Blood Test Requests Online
- Need a pathology test online or a blood test request? Abby doctors can send pathology requests instantly after a telehealth consult. Access convenient, online blood test referrals without needing a face-to-face visit.
- Australia’s Telehealth App for Everyday Care
- Abby is the telehealth app Australians trust for everyday care - from online scripts and instant prescriptions to telehealth appointments and medical certificates. With telehealth doctors available daily, we make healthcare faster, simpler, and more affordable.
- Smart Symptom Checks
- Abby’s symptom check is designed by Australian medical professionals to help you make sense of your health, in the moments that matter - safely, privately, and accurately. Whether you’re unsure about a cough, unusual pain, fatigue, or other symptoms, our online symptom check guides you through the right questions to understand what might be going on and what to do next. Your responses are confidential, securely stored, and reviewed by a real doctor if you book a consultation. Our goal is to help you feel confident in your care — whether that’s getting online prescriptions, a medical certificate, or just trusted medical guidance without guessing. We don’t diagnose through AI. We use symptom checks to support better decision-making — and make sure nothing important gets missed.
We're here for you
Our human customer service team are online from 5:30 am till 11:30 pm, 7 days a week.
Meet Louise, our head of patient support.
We know great healthcare means more than just seeing a doctor — it means being supported every step of the way. That’s why our Australian customer service team is online from 5:30 am to 11:30 pm, 7 days a week.
Whether you need help booking a bulk billed telehealth appointment, accessing your online prescription, getting your online medical certificate, or following up on a blood test request, we’re here to help — fast.
You’ll always speak to a real person, not a chatbot. Our team is trained in both tech and healthcare to make your experience as smooth as possible. We’re proud to offer reliable support alongside trusted, online doctor care and telehealth services across Australia.
Got a question? Just message us in the app — we’ll be there.
Contact info
Same-day, bulk-billing care avaialble
4.8
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Abby Saves Time and is Convenient
My first experience with Abby was a great one. I explained what my health issue was and then I could get on with my work until the appointment time. Abby is easy to use and saves time waiting in a doctor's reception area. Well done Abby!
5 November 2026
Appreciated the easy relaxed…
Appreciated the easy relaxed appointment with Abby Health
5 November 2026
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I’ve used Abby Health several times this year and honestly they’ve been fantastic every time. The service is quick, convenient and professional. The nurses are always knowledgeable and so very helpful, offering great advice & support. Getting a work certificate is so easy, without the hassle of travelling to a GP. Being bulk billed is another huge bonus and the main reason Ive chosen to use their services! I genuinely can’t recommend Abby Health enough. They’ve definitely become my goto for healthcare and I’ll continue using them. Highly recommend!
5 November 2026
Short wait for a call
Short wait for a call
Helpful doctor
Easy booking process
Med cert and prescription sent promptly
3 November 2026
A very handy medical service.
I used Abby for the first time when I could not see my GP because no appointments were available for a week.
With Abby, I saw a doctor within 2 hours via video link. The consultation was thorough, and the appointment was not rushed. I was given a diagnosis, a prescription and some advice on what to do to help me with symptoms.
Overall, it was a pleasant experience.
24 October 2026
Frequent user
Have used this app multiple times for the whole family. Very convenient and easy to use. Drs are knowledgeable and professional.
5 November 2026
easy to set up and organise and the…
easy to set up and organise and the doctors were really helpful
5 November 2026
Easy to book online
Easy to book online, and appointment was within the half hour of booking.
5 November 2026
I had been so sick for a week
I had been so sick for a week. Incould not get an appointment with my regualr doctor. I called Abby health after 4 days if being so sick. I wqs treated with respect found the doctor very helpful. Listened to everything i had to say about my health. I was subscribed antibiotics and within 2 days i could feel i was improving. I was so impressed and grateful to be able to call Abbyhealth and how the doctor helped me. Today i feel so much better and that is thanks to Abby health.
5 November 2026
Quick easy they listen any medication…
Quick easy they listen any medication needed is sent to your phone number straight away. very happy with this service
4 November 2026
Convenient and Appointment Availibity…
Convenient and Appointment Availibity 5-Star!
Same day appointments always available and the availability to "Jump the Queue" if urgent.
Great Doctors and nurses that always listen and follow-up if required.
3 November 2026
I absolutely love Abby Health
I absolutely love Abby Health. I’m a busy working mum. Being able to do Telehealth’s sometimes with in 5 - 10 mins of booking is so convenient!! I love it for my scripts!!
4 November 2026
Very good when you need a script if you…
Very good when you need a script if you are new in town and don’t have a doctor
4 November 2026
Abby health is a great service
Abby health is a great service. I can continue my day or stay in my home if I'm sick and still see a doctor at various times that suit me. Best part is they Bulk Bill!!! So it affordable and convenient. Better than any other doctor I've ever seen.
4 November 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.