KLIK Reviews 

98
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the small cameras are extremely lightweight, remarkably fun to use, and capture wonderful retro-style pictures effortlessly without any distractions. Many people also appreciate the prompt customer support teams and the smooth, quick process of transferring files directly to their personal phones. However, some customers also noted experiencing occasional hardware glitches, such as memory cards getting stuck or trouble connecting the device to a computer for file transfers. A few buyers additionally mentioned unhelpful service interactions or delayed responses when attempting to resolve these frustrating technical problems.

What people talk about most

Product

Consumers find product to be positive and highlight the lightweight design and nostalgic film-style photos.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the pictures come out... See more

User experience

Customers had positive experiences with user experience, highlighting how lightweight, portable, and fun the... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive and prompt communication... See more

Response time

Clients share positive opinions on response time, noting that customer support is extremely quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This camera has been so easy to use. Uploading the photos to my laptop takes seconds, and I love how convenient it is to AirDrop them straight to my phone. It’s incredibly lightweight, so I find... See more

Company replied

Rated 5 out of 5 stars

Klik has amazing customer service, they respond very quick and actually help look into any problems. The camera is also great, charges quickly, easy to use, and takes awesome pictures. I would highly... See more

Company replied

Rated 5 out of 5 stars

I was pretty hesitant to purchase this camera from seeing some poor reviews. But I wanted a fun, screen free alternative to take on my honeymoon. The camera honestly exceeded my expectations, it was s... See more

Company replied

Rated 5 out of 5 stars

First of all, the camera is fun. It takes better pictures than what I expected with that little low-fi vibe. It's really light so it's easy to carry with you. Time will tell if it's durable but it fee... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(98)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible customer service!!

Incredible customer service!!

I have been so excited to receive this camera, because I want to take more candid photos of my life without taking out my phone. Somehow the camera got lost by the post and I sent them an email. They got back to me immediately and have been very communicative the whole way through. They are replacing the lost item and made the whole process very easy. Thank you Klik !!!!

27 August 2026
Unprompted review
Rated 1 out of 5 stars

Offered me a replacement but not a refund when the product was faulty

Disappointed because when it felt flimsy but was willing to try it out . When I received my camera and plugged it in to charge for the first time it wouldn't turn back on. So I reset it and took some photos. The next day I had to charge it again despite charging it the day before. Then it turned off and had to be reset again. I contacted Klik as this was a running issue. They asked me to send videos and photos of the evidence which I did they agreed it was faulty. I asked for a refund but was offered a replacement. The customer service wasn't that helpful and it was just a constant string of back and forth emails getting nowhere. I felt that I was entitled to a full refund as the product was faulty and did not work as it should. That's how CS is in the UK. I decide to escalate this issue with Paypal for a refund. Kill asked me to close the case so a replacement could be sent. After a month of my case being reviewed Klik finally offered a refund but the catch was they wanted me to send the camera back to Dubai and pay for shipping. But on their website it says they will cover the cost of shipping if the product is faulty. I was disappointed with this and after a month of stress for a camera that felt cheap I decided to close the case with Paypal because I wasn't getting any where with Klik and I also didn't have the cable and original packaging because I threw it away. I have seen other people on here and Reddit have similar issues. I would avoid and just buy a refurbished film camera.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Make sure you have the right adapter!

I love this camera! small, light, and portable. Great way to unplug but still
capture the moment. Only struggle was importing them onto my phone, i have an older iphone 14 with a lighting charger, and the charger i use daily will not work. I even tried using the type c to type c cord it came with, with a lighting adapter on the end, didn’t work unfortunately. Finally i tried an SD card reader from amazon, with a lighting end for my phone and it worked just fine. Imported with no problems. I love my klik, and plan on gifting it to my friends and family

21 August 2026
Unprompted review
Rated 5 out of 5 stars

KLIK is amazing

KLIK is amazing. They are genuine people who care about their customers and work with you no matter what. The camera is so awesome and I would recommend it to everyone

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Great camera and excellent customer service

Great camera. And excellent prompt and helpful customer service when I had an issue.

13 August 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Katie!

This is so lovely to hear! We’re happy we could help get things back on track for you. Hope your KLIK comes along for plenty of good memories!

Thanks so much for taking the time to leave us a review! It means a lot to our little team, always here if you ever need us! :)

Rated 5 out of 5 stars

Return help

The KILK team were responsive and super helpful. I think it is a great idea and product, in this case it just wasn’t the right fit for me. I am very happy with the service and would recommend the product to anyone

14 August 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Beth,

Thank you for such a thoughtful review! We understand that KLIK won’t be the perfect fit for everyone, and we really appreciate you giving us a try.

Your kind words and recommendation mean a lot to our team! :)

Rated 5 out of 5 stars

This camera is exactly as described

This camera is exactly as described. We used it to document our elopement dinner and everyone, including children had fun taking photos. It was a fun surprise to open our computer and see what was photographed. Easy to use and portable.

1 August 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Emily,

What a special way to use your KLIK! We love that everyone got involved and helped capture your celebration from their own little perspective. Wishing you both so much happiness, and thank you for letting KLIK be a small part of such a beautiful day! :)

Rated 1 out of 5 stars

Fake Promos / BAD Dropshipped Plastic

Finally caved on their alleged 30% OFF "sale" that has been running for... 8 months now. Extremely low quality for the price. They drop ship the EXACT same product that dozens had prior (*clickster, *mazunt, *timelns, and more) just using a new logo. Reverse image search their product and it becomes abundantly clear you are paying 5-6x+. It's sub $20 on alibaba.

Customer service a nightmare too. My SD card got jammed immediately, was never responded too.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Mix of analogic and digital

I really love the mix of analogic and digital camera! The vibe images have is unique! The quality of images is not extremely high though, but in general they are very good! :)

10 August 2026
Unprompted review
KLIK logo

Reply from KLIK

Hey Alice!

Love hearing this! That nostalgic feel is such a big part of what makes KLIK fun, and we’re so happy you’re enjoying yours.

Here’s to lots more memories and photos you’ll love looking back on! Thanks for being part of the KLIK family :)

Rated 2 out of 5 stars

Don’t bother

The camera was good for a while. The quality is decent and it’s light but after a few uses the memory card got stuck in the camera. I reached out to customer services who told me to use a pair of tweezers to remove it. Ever since the memory card doesn’t stay in the camera and displays ‘No Card’ message so will not work. The customer service team did nothing to support me and I had only had the camera for about a month. Also the time stamps on the pictures are wrong so when converting them to my iPhone the dates are wrong. Would not recommend at all

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Nice product, perfect delivery

Nice product, perfect delivery

11 August 2026
Unprompted review
KLIK logo

Reply from KLIK

So happy to hear everything went smoothly! Thanks so much for choosing KLIK, and we hope you have lots of fun capturing memories with it.

Welcome to the KLIK family :)

Rated 1 out of 5 stars

I am literally unable to get my 100+…

I am literally unable to get my 100+ pictures. Ive connected the camera through USB-C with 3 different devices and the file doesnt pop up on any of them. Ive used multiple different cables and Ive had the camera on and off. Good product, cant access my pictures.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Patient and helpful despite problems

The team was helpful despite my experienced inconveniences of a lost package and then troubleshooting my camera. They were patient, and quick to answer any small or big question I had. I was very grateful for their kindness.

2 August 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Sadie!

Thank you so much for giving us the chance to help along the way! We know things don’t always go perfectly, so it really means a lot to us that you stuck with us through it all.

We’re always happy to help, no matter how big or small the question. Thanks for being part of the KLIK family :)

Rated 5 out of 5 stars

Exceptional Customer Service

Received a camera for my girlfriend's birthday and unfortunately, it kept going flat even after charging for hours. Would turn on for one go and then gone again. I reached out and the team couldn't have been more helpful. Sent a video of the issue and within a couple of days a replacement camera was on the way. Will defo be back!

17 June 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Sean!

This made our day! So happy we could help and turn things around for you. We really appreciate you giving us the chance to make it right, and we hope there are plenty of great photos ahead!

Thanks for being part of the KLIK family :)

Rated 5 out of 5 stars

Fantastic customer service from KLIK

Fantastic customer service from KLIK - I contacted them regarding an issue with the camera and the team were amazing at communicating, suggesting ways of fixing the problem eventually coming to a solution. Would recommend to anyone thinking of purchasing!

5 August 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Hayley!

That means so much to us, thank you! We're so glad we could get things sorted for you, and it really makes our day to hear it. Enjoy KLIK, and we're always just a message away if you ever need us!

Rated 1 out of 5 stars

The camera is extremely low quality for…

The camera is extremely low quality for the price. They are drop shipping from China so took 2 weeks to come, when trying to return you need to pay for shipping and customers which is £20-£40. Disappointing as their marketing and site make the product look half decent and not transparent they are drop shipping.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Great little old school cameras

Great little old school cameras. Unboxes with the camera (well protected), a USB-C cable, wrist strap, and DIRECTIONS!! Easy to charge and the logos and lights are easy to interpret. The filters are easy to move between. I particularly like the Natural and B/W. These work really well for me. Vintage and Film not as much. The light is also actually pretty good and useful and well thought out. Access to the microSD is easy and it downloads easily through a card reader to a computer. Had mixed results trying to download directly to my iPhone, but no big deal. If the camera glitches, the reset button works well. Also customer support has been extremely quick to respond and helpful.

I purchased one of these to compare to one of another brand (the one whose name pops up as the market leader with screenless digital cameras for "snap"ing photos while "camp"ing). Klik was probably a smidge easier to use, and the quality of the photos better side by side. Also the filter is easy to change on the Klik and requires a computer access (I believe) for the alternative.

Happy enough that I purchased a number of them for an upcoming wedding to add a bit of nostalgia to the memories (with luck and some steady hands). Was going to purchase the cameras from the competitor, but their long delays to multiple emails (even when I confirmed a number to purchase etc.) was terrible.

So far nothing but a positive experience with Klik.

4 August 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi there, what a thorough and generous review, we really appreciate you taking the time to write it!

Congratulations on the upcoming wedding! We love that you're adding a touch of nostalgia to the celebration, and we hope that KLIK capture some wonderful moments for you and your guests.

Thanks again for choosing KLIK :)

Rated 1 out of 5 stars

SCAM!

SCAM!! DO NOT PURCHASE FROM KLIK!! The whole thing is a scam the camera itself is not at all like advertised, it is more like a cheap toy and does not produce the images it claims to. Would give -5 if I could!! They are a fake business and have not provided me with a refund. I even paid shipping costs to send the camera back to them but it got returned because postal address they gave me is fake! Now I'm even shorter on money! I hope everyone sees this and is warned not to buy from Klik.

4 August 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Alicia,

Sorry to hear the experience left you feeling this way.

Your refund for the camera has gone through in full. The return address on file is genuine and still in use, we're currently looking into why your parcel came back marked "return to sender," as that wasn't something on our end.

We'd also genuinely love to hear more about which part of the advertising didn't match up for you, or felt misleading, so we can take a closer look and do better. Feel free to reply directly to our emails with the details.

Appreciate you working with us to sort this out.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look