KLIK Reviews 

98
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the small cameras are extremely lightweight, remarkably fun to use, and capture wonderful retro-style pictures effortlessly without any distractions. Many people also appreciate the prompt customer support teams and the smooth, quick process of transferring files directly to their personal phones. However, some customers also noted experiencing occasional hardware glitches, such as memory cards getting stuck or trouble connecting the device to a computer for file transfers. A few buyers additionally mentioned unhelpful service interactions or delayed responses when attempting to resolve these frustrating technical problems.

What people talk about most

Product

Consumers find product to be positive and highlight the lightweight design and nostalgic film-style photos.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the pictures come out... See more

User experience

Customers had positive experiences with user experience, highlighting how lightweight, portable, and fun the... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive and prompt communication... See more

Response time

Clients share positive opinions on response time, noting that customer support is extremely quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This camera has been so easy to use. Uploading the photos to my laptop takes seconds, and I love how convenient it is to AirDrop them straight to my phone. It’s incredibly lightweight, so I find... See more

Company replied

Rated 5 out of 5 stars

Klik has amazing customer service, they respond very quick and actually help look into any problems. The camera is also great, charges quickly, easy to use, and takes awesome pictures. I would highly... See more

Company replied

Rated 5 out of 5 stars

I was pretty hesitant to purchase this camera from seeing some poor reviews. But I wanted a fun, screen free alternative to take on my honeymoon. The camera honestly exceeded my expectations, it was s... See more

Company replied

Rated 5 out of 5 stars

First of all, the camera is fun. It takes better pictures than what I expected with that little low-fi vibe. It's really light so it's easy to carry with you. Time will tell if it's durable but it fee... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

98 reviews

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No recent history of asking for reviews

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4.3

All reviews

(98)

98 reviews in the last 12 months

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Rated 5 out of 5 stars

Exactly what I hoped for

Exactly what I expected and hoped for. Super light and easy to use. Also arrived faster than I expected. Well worth the purchase.

16 July 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Emily,

Thank you so much for this, reviews like yours genuinely make our day. We put a lot of care into making KLIK easy to love, so hearing it matched what you hoped for means a lot to us. Wishing you so many good memories captured with it! 📸

Rated 5 out of 5 stars

Amazing product

This company is amazing, the quality of the cameras are so good. They take amazing photos and capture amazing memories. I would highly recommend getting one of these.

22 July 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Eve,

We really appreciate this! It means the world to know KLIK is helping you hold onto special moments in a way you love. Thanks so much for recommending KLIK to others!

Rated 5 out of 5 stars

The best screen-free camera

I have been loving my Klik camera! The photos give the film style look without having the cost and effort of a true film camera! I also love the option to choose different filters. My camera had a small glitch where I wasn’t able to turn it on or access photos when plugged in to my computer. The Klik team was so quick to reach out to me with solutions and everything resolved quickly! I would recommend the Klik camera to anyone who is looking for a screen-free photo option!

20 July 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Autumn,

Thank you so much for this and so sorry for the hiccup you ran into, but really glad our team could jump in and get you back up and running quickly. We appreciate the recommendation more than you know!

Rated 5 out of 5 stars

Love it

Love it
Great camera, amazing photos
Go get yours!!

11 July 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Carolina, thanks for spreading the word. Welcome to KLIK :)

Rated 5 out of 5 stars

Amazing customer service

An amazing camera, super easy to use. Love the film look of the photos and how easy it is to add to my phone. My unit did unfortunately develop a fault but the customer service got back to me very quickly with a real person (not AI) and they have shipped me a replacement.

17 July 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Fran!

Thank you so much for sharing this! We're thrilled you're enjoying KLIK day to day, and sorry to hear you ran into a fault. Really glad our team was able to sort you out quickly with a replacement.

Thanks for your patience, and welcome to KLIK!

Rated 5 out of 5 stars

Really good customer service when my…

Really good customer service when my product was faulty and got a replacement and helped trouble shooting any issues

16 July 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Callum,

Thank you so much for the kind words!

We're glad our support team could help sort out the replacement and get everything troubleshooted for you.
We always aim to make things as smooth as possible when there's a hiccup with a product, and it's great to hear it showed.

Thanks for being part of the KLIK family :)

Rated 5 out of 5 stars

This camera is amazing

This camera is amazing! So handy to take on holiday and just up loaded all my happy snaps to my phone !

16 July 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Tiffany!

Thanks so much for the 5 stars! It means a lot to us. Happy to hear KLIK has been such a great companion, and we hope it helps you capture many more special moments wherever you go.

Thanks for being part of the KLIK family :)

Rated 5 out of 5 stars

Nostalgia but forever

This camera has been so easy to use. Uploading the photos to my laptop takes seconds, and I love how convenient it is to AirDrop them straight to my phone.

It’s incredibly lightweight, so I find myself bringing it everywhere. The photos have such a beautiful nostalgic feel, and they’ve become such a great conversation starter.

If you love the look and feeling of disposable cameras, this is the modern version you’ve been waiting for. There’s something so special about being fully present while still being able to capture a moment you’ll cherish later.

16 July 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Thea!

We're so grateful you took the time to leave such a thoughtful review. Knowing KLIK has become something you genuinely enjoy using means the world to our team.

Wishing you many more moments worth capturing!

Rated 5 out of 5 stars

I loveeeee my new camera!

Had a bit of trouble getting the camera set up at first, kind of annoying honestly. But I reached out to customer service and they actually helped me fix it, wasn't instant but they got me sorted. Camera works fine now.

I loveeeee my new camera!

9 July 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Mae!

We really appreciate your patience while we worked through the setup with you.

We hope KLIK captures lots of great memories for you.
Welcome to the KLIK family :)

- KLIK Team

Rated 1 out of 5 stars

Arrived dead. Four refund requests ignored.

Order #klik41308 — Verified purchase

My Klik camera arrived defective and has never worked. The red charging light flashed once on day one and the unit never charged again: no green light, ever. I tried multiple USB-C cables and the hard reset support requested. Nothing. It's unused, in original packaging, and I sent video proof of the fault with my very first message.

Then came the real problem: getting a refund. Over four days and eight messages (so far, they are still responding and refusing to help me), I requested a return and full refund four separate times in writing. Instead of honoring it, support:

-Asked me to film a second video, after I'd already provided proof on day one
-Asked warranty questions about a camera that has never powered on
-Offered an unwanted replacement and asked for my shipping address, ignoring the refund request entirely

Every reply was cheerful and apologetic while doing anything but processing the refund their own policy provides. It felt like a script designed to wear me down. I ultimately had to set a deadline and prepare a credit card dispute just to be taken seriously. And as of writing, I still have no refund or return label, just a refusal to honor any part of their own policy for a completely defective product.

A defective unit can happen to anyone. Stonewalling a documented, policy-compliant refund is a choice. Buy from a company that stands behind its product the first time you ask.

Update: Despite Klik's response, I found it to be a terrible customer experience to have a 9+ email-long email chain, asking for proof of the defect more than once. It was enough that I provided video evidence in my very first email. It's not appropriate to keep asking and asking for more info and sending me a ridiculous amount of emails. I will shout it from the mountaintops how awful your customer service and product are. Furthermore, we didn't reach a resolution. Bold of you to publish an outright lie publicly. Your 9th email assured I'd get a refund. This was never issued. I reported a chargeback to my credit card company today.

I'm looking forward to my Camp Snap 2, from your competitor! :)

BUYER BEWARE!

13 July 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Ellen,

Thank you for sharing your experience. We're sorry the camera you received didn't work, and we've confirmed your order is fully refunded.

For transparency, we do want to add a bit of context to the timeline. Your first message asked for a rush replacement and a return label, so that's what we began preparing. Once you let us know a refund was actually what you wanted, we shifted to that. Along the way, we asked for one video of the hard reset, since your first video showed the camera connected to a cable but didn't show you trying to turn it on. Confirming the fault this way is a normal part of processing a return.

We understand the process felt slow given everything you were dealing with, and we're glad this has reached a resolution. We wish you well.


Edit: Hi Ellen, aside from the email we sent you, we're glad to share the transaction date and confirmation reference directly with you, just reply to our email thread or DM us your best contact and we'll send that over right away.

We also want to clarify that our process for confirming a defect (asking for a video of the hard reset) is a standard step for all claims like this, not something aimed at you specifically. We're sorry it felt that way.

If the refund hasn't shown up on your statement yet, that can take a few business days depending on your bank. We're happy to help track it down with you :)

- KLIK Team

Rated 5 out of 5 stars

Definitely buy this!

This is the best thing I have ever bought! It’s super light weight. The photos are crystal clear. It captures the moments beautifully! I have recommended to all of my friends!

6 July 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Sienna!

Thank you so much for your wonderful 5-star review! We're incredibly grateful for your support and for recommending KLIK Camera to your friends. It means so much to know we're helping you preserve life's special moments. We hope KLIK continues to bring you joy for many adventures to come!

Rated 1 out of 5 stars

Cool concept but very disappointing experience

After being drawn in by an ad on Instagram (first mistake), I purchased a KLIK camera for use during a special holiday to avoid relying on phones for photos.

I experienced two separate issues with the product while on my trip. The camera itself stopped powering on for several days during the trip, meaning I was completely unable to use it during that time. In addition, the included SD card developed a fault, showing as “no card” on the camera display, meaning we could not take any more photos and resulting in problems accessing the photos we did manage to take.

I contacted the KLIK customer service team, who responded quickly, but their response focused solely on the SD card and suggested that I replace it at my own expense. They did not address the fact that the camera itself had failed to power on for multiple days, which I had also raised in my original email.

I followed up to explain that the power issue had not been acknowledged and that I did not feel I should have to purchase a replacement for an element of the product that had only been received in May and appeared to be faulty. Unfortunately, their follow-up response again did not address the camera’s failure to power on. Instead, they stated that the supplied SD card was "free", despite it being included as part of the product package that I purchased.

KLIK then offered a 30% partial refund, which I accepted as a practical solution to avoid the expense of returning the camera internationally from the UK to Australia. The customer service team were responsive but failure to address the power on issue at all and suggesting customers replace an included faulty element of the camera with their own cash is extremely off-putting.

I love the screen-free concept of Klik but based on this experience I would recommend you save your money.

Edit following seller response: I am not sure how the team are unable to locate an order associated with my very specific issues and the resolutions offered. I have already been issued the 30% refund which I accepted and don't wish to communicate further, especially given the blatant AI generated responses.

6 July 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Bee,

Thank you for sharing this, and we're sorry to hear the trip experience didn't go smoothly.

We take this kind of feedback seriously and want to make it right, but we weren't able to locate an order associated with this review to look into what happened on our end. Could you please reach out to our support team directly at support@klikcamera.com with your order number or the email address used for purchase? Once we can find your order, we'll be able to properly review both issues, the power problem and the SD card, and make sure this is resolved fairly.

We appreciate you giving KLIK a chance, and we'd really like the opportunity to fix this for you.

- KLIK Team

Rated 1 out of 5 stars

Disappointing customer service and refusal to honour consumer rights

Unfortunately, I cannot recommend KLIK based on my experience.

I purchased one of their cameras in March and, on the first proper holiday where we used it as intended, the SD card became stuck inside the camera during normal use, leaving it unusable. I contacted customer support, followed their troubleshooting instructions exactly, but this only caused the card to become lodged even further.

After providing a video showing the fault, KLIK acknowledged that the SD card was stuck but refused to repair, replace or refund the camera. Instead, they relied on their 30-day warranty policy and suggested the issue “could be attributed to handling or wear and tear” without inspecting the camera or providing any evidence to support that conclusion. They then offered me a discount to purchase another camera instead.

I am disappointed that a product which failed after only a few months of normal use was not supported, and that my concerns about my statutory consumer rights were dismissed in favour of the company’s own returns policy.

Based on my experience, the after-sales support has been extremely disappointing.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

What a fantastic product

What a fantastic product! Lightweight, easy to use and looks amazing. Love the retro styling. Picture quality is fantastic, love the different modes. Easy to transfer the photos to your phone. Battery lasts ages too. Honestly can't find fault with it.

22 June 2026
Unprompted review
KLIK logo

Reply from KLIK

Hey Beverley,

Thank you so much for taking the time to leave such a lovely review!

We're thrilled to hear the camera has been such a great fit for you.

We really appreciate your support and hope you continue making lots of amazing memories with it. Thanks again for choosing KLIK!

Rated 5 out of 5 stars

Great product, 5*

Great product, great support. Exactly what I thought it would be and wanted!

18 June 2026
Unprompted review
KLIK logo

Reply from KLIK

Hey Sarah,

Thank you so much for your kind words!

We're so glad the camera lived up to your expectations and that you had a great experience with our support team as well. Your feedback means a lot to us.

We hope you have lots of fun capturing special moments with KLIK.

Rated 5 out of 5 stars

So fun

So fun
I love it
The kids love it
Just a great way to take photos a different way

10 June 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Vicki!

Thank you for sharing your experience! We're delighted that you and the kids are loving the camera. Wishing you many more fun memories and photos to look back on. Thanks for being part of the KLIK family :)

Rated 5 out of 5 stars

Absolutely love my Klik camera

Absolutely love my Klik camera! Took it with me on a girls night out and the photos were fantastic. Having the ability to add filters too is great. And I love that it is screen less so you have to wait until you plug it into your computer to see your pics. Exactly like an old school film camera but minus the wait of using all the film and getting them printed

17 June 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Jacqui!

We love hearing this! It sounds like KLIK was the perfect companion for your girls' night out. We're so glad you're enjoying the filters and the nostalgic screen-free experience. Thank you for sharing your experience, and thanks for being part of the KLIK family :)

Rated 5 out of 5 stars

Fantastic product

Fantastic product - love the quality of the photos and it arrived on time! Great little camera

9 June 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Benny!

It means a lot to have your support, and we hope it helps you preserve many special memories for years to come. Thanks for being part of the KLIK family :)

Rated 1 out of 5 stars

Klik camera WARNING

I ordered two Klik cameras on May 26th . It’s now June 15th and I still haven’t received them. I’ve been in contact with the “Support team” and they said there was an error with my delivery and gave me 3 possible reasons why the courier couldn’t deliver (bearing in mind I have had items delivered to me with no issues for many years now). They asked for an alternative address which I gave them (family address with a video doorbell camera).. On Saturday 13th June I received a message telling me the parcel had been delivered to the alternative address … It hadn’t! I’ve emailed them twice now two days later and I have had no response. I have the footage of the doorbell system to prove nothing has been delivered. What is going on?! If you’re considering buying a Klik camera I couldn’t comment about the product but I advise you to STAY WELL AWAY from buying anything from this company who clearly have no handle on over seas deliveries. 0/10

24th June 2026 - Still no Klik cameras. One of the cameras I bought was for a colleague going travelling. Sadly she has now left the country. I decided enough was enough and asked Klik for a full refund… A few days later they stated that after speaking to their delivery company I have given a different shipping address to the one that I originally gave them, therefore no refund is available!! Outrageous! I’m not sure what that means as I have them an alternative address as they requested (?). So far no cameras no money back. I would go as far as saying this company are fraudulent scammers and I wouldn’t be surprised if the product itself is bought in bulk from a cheap source in Asia and shipped out third party. Please seriously stay well away! I would also be very mindful that any 5 star reviews are AI and made to look like real people. It looks like I’ve been caught out please don’t fall
for this if you’re reading!

01.07.2026

Some light at the end of the tunnel. Klik as you can see have come back to me. It appears that they are a legitimate business I will take that assumption back; but It wasn’t a great experience for me. A refund has been offered.

15 June 2026
Unprompted review
KLIK logo

Reply from KLIK

Hi Richard,

Mae here from Klik. I'm sorry, this isn't the experience we want anyone to have, and you deserve clear answers faster than you got them.

I want to be upfront here: the delivery issue was on our side, and you should not have had to chase us the way you did. That part of your experience is a fair complaint.

I'm handling this personally now and have already followed up with you by email today with a full explanation of what went wrong, along with the option of a reshipment or a full refund, whichever you'd prefer.

I'm sorry it's taken this long to get a straight answer. If anything in my email isn't clear, just reply there and I'll take care of it myself.

- KLIK Support

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